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Cracked windshield 5 days old

Lgarman

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File a complaint

I was just told to file with the National Highway Traffic Safety Administration.
https://www.nhtsa.gov/
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Solidaxle

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Add me to the club 2019 with 1400 miles , has anyone priced a Oem Jeep windshield ?
really like my factory windshield has all the cool jeep markings on it and Easter eggs would like to keep that stuff.
 

JeepCares

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Hi Everyone,

We are terribly sorry to hear that this is happening. If you have a photo of your windshield crack, please send our team a private message with the photo. We would like to investigate this further. In the event that you had your windshield replaced and no longer have the concern, we would still like to document this occurrence with your VIN and a photo. As always, please feel free to message our team with concerns or questions.

Darlene
Jeep Social Care Specialist
 

DezertTitan

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Have to agree, our windshields are made from very fragile glass. My windshield received two small pits from a passing car while i was driving home from the dealership. Less than 100 miles on the odometer. Blame it on the rake of the windshield all you want, the glass shouldn't chip & crack so easily. Hoping FCA steps up and does something to correct this issue.
 

gschones

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Have you checked your windshield for a little bitty pin hole? Cause mine did the same thing sitting in the parking lot at work and turned the defrost on and it starting cracking, took it to the dealer and the guy took an ink pen and went down the crack and about 2 inches from the bottom under the wiper thereā€™s a seriously little bitty pin hole and he said something hit it and I told him he was full of $hit I was sitting in a parking lot!!! There is a problem with these windshields people have replaced 3 of them since July!!! Good Luck I wonā€™t replace this one until I talk with an attorney and show him the 23+ pages of windshield problems!!
Yes, That is exactly what Safelite found. I could not see it. Geico paid for the replacement and I had to pay 50.00.
 

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Lgarman

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Yes, That is exactly what Safelite found. I could not see it. Geico paid for the replacement and I had to pay 50.00.
I went to my dealership Wednesday and they did a digital image and sent it to Chrysler and Chrysler is going to replace my windshield, not sure of what kind of windshield they are suppose to let me know
 

WyoTex

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Well I haven't even gotten to get my JLUR windshield replaced and my wife just call and let me know she has now joined the club. She is not pleased, Two 2018 JLU less than a few months old, 8000 miles between them and we are on four broken windshields, Nice
 

Litfuse

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Makes you wonder how many windshields FCA went through in their ā€œfive millionā€ test miles, or were all their miles on a dyno?
 

zamboniman

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I'm a gonna say there's an underlying issue at play beyond the upright angle. Either defective glass, overly fragile glass, glass is getting overly stressed somehow (frame flexing etc). Either way it sux. Hope they resolve this.

It is common if one gets a microscopic chip that it may not crack until it goes through a heat/cool cycle. Still the volume of early mortality on windshields I'm calling BS that it's all because of bad luck after driving off the lot.
 

gschones

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I went to my dealership Wednesday and they did a digital image and sent it to Chrysler and Chrysler is going to replace my windshield, not sure of what kind of windshield they are suppose to let me know
That is what they should do. Jeep will warranty in the first 12000 miles if there is not road damage.
 

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Joey Marie

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Nothing hit my windshield it just cracked :( Where's the cheapest place to get one?
 

gschones

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I am not sure the Jeep windshields are to blame. When you own a jeep you should expect to have chip or crack eventually. Why? Because the jeep windshields are flat and do not lean back like a car. They stand nearly straight up. That is what makes a wrangler a wrangler. When a rock hits them it is a straight on hit and not a glancing blow. My 2018 JL had to be replaced twice. I have 50.00 glass replacement on my insurance (Geico) they sent safelite out to replace it both times with the factory windshield. I just bough a 2021 80th anniversary and eventually will have a windshield issue. I do a lot of highway driving and the 18 wheelers tend to throw rocks. Advice: If you get a chip drive straight to a glass shop and have it repaired. In most cased the chip will totally disappear. The longer you wait the better chance it will get worse.
 

gschones

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Nothing hit my windshield it just cracked :( Where's the cheapest place to get one?
Check your insurance for glass coverage. I had a similar issue with my 2016 JK. Turns out it had a tiny chip under the windshield wiper that I did nor see. Not sure where you live but they are not too expensive in Oklahoma. Shop the around.
 

SimpletonII

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200 miles on my brand new not even a week old JLUR. Tonight, on my way home, something small hit the windshield and cracked right in the middle.
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