Being charged for software updates question

[roobies]

What would be nice is for Stellantis to allow our Jeeps to connect to our home wifi, send software update alerts to Jeep Wave app, and allow us to either approve/deny the update from the app to be installed.

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[Vinman]

I still don’t understand why any updates are needed. My 2021 Jeep runs like it did the day I bought it, why update anything?
If the new 2023’s have a different camshaft should I have mine swapped out for the “updated” model as well?

 

[mwilk012]

I still don’t understand why any updates are needed. My 2021 Jeep runs like it did the day I bought it, why update anything?
If the new 2023’s have a different camshaft should I have mine swapped out for the “updated” model as well?

If 2021’s have an updated steering gear box, should I update my 2018? Of course the answer is yes.

 

[Old Dogger]

If ones Wrangler is running and performing good, then why worry about software updates....... alone pay for them?

 

[Vinman]

If 2021’s have an updated steering gear box, should I update my 2018? Of course the answer is yes.

Did you update the gear ratio to 4.56’s or 4.88’s along with 35” tires while you're at it? What about updating the engine to a 392?

 

[Miloe]

I just got the word back from the dealer that my '22 Rubicon is at; they are replacing the entire axle due to the bad sensor. I had thought that full axle replacement was no longer necessary, apparently it still is. Another week for parts, and a week to install, I'm looking at three weeks total. In my case, at least, FCA is paying for it. More accurately, buyers on '23 and later Wranglers are paying for this, via price increases, etc...

On my '18, the repair parts list was:
actuator 05005005
wiring 4 08015002
sensor ax 08037155
lubricant 01081033
4318060-ad
lubricant 01081033 again

I don't mind picking up the extended warranty deductible for the sensor fix, my Jeep is out of factory warranty after all. I do wish they would have listened to me from the beginning, ordered the parts, got it fixed in one service call, but understand there's probably some manual that says for problem X, you follow steps ABCD, in that order, no skipping ahead.
No idea on how many hours the work paid, nothing on the receipt about that.

 

[Miloe]

If ones Wrangler is running and performing good, then why worry about software updates....... alone pay for them?

I completely agree with you on this one... exactly what I did.

 

[mwilk012]

Did you update the gear ratio to 4.56’s or 4.88’s along with 35” tires while you're at it? What about updating the engine to a 392?

Those are not comparable and you know that. It’s a cost:benefit analysis for every person to decide on their own.

PCM software updates are the only ones worth doing to me, but that’s just one opinion.

 

[Vinman]

Those are not comparable and you know that. It’s a cost:benefit analysis for every person to decide on their own.

PCM software updates are the only ones worth doing to me, but that’s just one opinion.

What are the benefits of software updates?

 

[mwilk012]

What are the benefits of software updates?

Better performance, generally. More or less sensitive fault indication, changing self test conditions, reducing annoyances, optimizing emissions, etc.

For example, on the JL specifically, changing the starting circuit performance with a dead auxiliary battery, reducing fan noise, eliminating false evap system leak fault codes.

 

[rhill2901]

What are the benefits of software updates?

Your getting software that was beta tested by drivers like you and me. They realized they could make it better going forward. They only have to fix it for free if its safety related. Otherwise it could be because the problem only affects certain conditions.

 

[roaniecowpony]

THERE'S NO SUCH THING AS A FREE LUNCH!

 

[azjl#3]

sure they are not charging you for relearning the new sensor? Every piece of electronics has an ID that the computer needs to learn/

That said, if you bring it in with a complaint, and it takes new software, and it's under warranty, its free.

If it's working, I don't do software updates. they "updated" my steering and now feels like i don't have power steering. So....

 

[jaymz]

They’re not a minor service. They’re a major pain in the ass that requires thousands of dollars in investment just to begin to be able to do them correctly.

I spent many years as a dealer tech. Software updates weren’t a major PITA. If they are now, it’s because someone designed it to be.

There’s almost no investment specifically for updates. It’s the same equipment that is used for diagnostics as well, and the software is the same software that’s used on the assembly line. Obviously not developed just for updating older vehicles.

Paying an hour shop labor should sufficiently cover costs to do all of the updates available, as they can all be done simultaneously.

 

[Shibadog]

I'm a software geek, ask for the "Changelog" so you know what you're paying for. $400 to plug in a computer and pull down updates is crazy. I guess you're paying for the tech to sit outside the garage and smoke a pack of cigs while it updates.

Yeah, this, Updating should “require” about ten minutes for the tech to hook up the computer to the port and then start the downloads. Even if he has to come back each one individually it still shouldn’t take 1/2 hour “human time” for the whole thing. I’d be looking at another dealer.

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