Westin WJ2 front bumper- Poor Quality machining

[Pugbull]

I recently purchased a 2024 Wrangler Sahara and immediately did some mods. Among them was the Westin WJ2 full width front and rear bumpers. The front bumper has some really rough machine work in the winch area, I've attached a few pics. I brought this to the attention of Westin as well as the installer. The installer received a replacement from their distibutor and it was no better.

I then reached back out to Westin, asking where these are made. The response was "they are made overseas". They did not disclose the actual country of origin leading me to believe they aren't proud of it. Westin offered another replacement but stated exactly "we cannot guarantee or confirm it will be any better".

Needless to say I'm a little disappointed in the quality of this Westin bumper that cost me close to $1000.00. Anyone considering Westin's WJ2 (or other products) beware of what to expect as it seems they have little control over the quality of their product(s) coming from their overseas manufacturer.

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[yokramer]

 

[Camaroboi13]

I have their rear bumper for my Gladiator. Paid 200 bucks for it with a few scratches on it. The quality is top notch, it doesn’t look like it was built overseas. Can’t comment on the front bumper, but the rear bumper I have looks nothing like the poor quality of your front bumper. I’m wondering if I got an older unit from before they started making cheap stuff

 

[Remorseless]

Hmm, Chinese made bumper comes with Chinese quality problems. Checks out.

 

[Bill_BCNtoNY]

I’m all for buying American, and I’m also aware that Chinese quality can be pretty good, too - it just depends on how much the manufacturers get paid. Here, I don’t think the Chinese are to blame.

That machining seems done by me, while drunk, with a dull sawzall, with the hands behind my back and eyes covered - totally unacceptable for the price you paid… but probably quite aligned with what Westin is paying for the bumpers.

 

[Pugbull]

I have their rear bumper for my Gladiator. Paid 200 bucks for it with a few scratches on it. The quality is top notch, it doesn’t look like it was built overseas. Can’t comment on the front bumper, but the rear bumper I have looks nothing like the poor quality of your front bumper. I’m wondering if I got an older unit from before they started making cheap stuff

The WJ2 rear bumper I had installed is fine. Only the front has poor workmanship, specifically in the winch area.

 

[Phrank]

Did they cut that out with scissors?

 

[Ratbert]

What did they say when you reached out to them?

 

[yokramer]

Did they cut that out with scissors?

Thats an affront to scissors

 

[Phrank]

Thats an affront to scissors

True dat.

 

[yokramer]

True dat.

Maybe a hungry rabbit

 

[JEEP4U]

Looks like someone modified that bumper.....then reboxed

 

[Phrank]

Looks like someone modified that bumper.....then reboxed

I was thinking something similar - any chance this hack-job was done by the installer for some reason? I can't imagine something like that coming from the factory. Any factory.

 

[Pugbull]

What did they say when you reached out to them?

Westin offered a replacement but won't guarantee it will be any better. I also asked Westin if I switch to the WJ2 with the LED light bar if that would be any different and I received the same "cannot guarantee or confirm....." response. I'm still working with the shop that did the install on options. Clearly Westin has little control over what is being produced in their overseas factory, based on the response from Ricardo in customer service.

 

[Pugbull]

I was thinking something similar - any chance this hack-job was done by the installer for some reason? I can't imagine something like that coming from the factory. Any factory.

My installer received a replacement from their distributor, it was no better. Poor machine work in the winch area. If this didn't come from Westin like that the response from their customer service department should have been "no way that bumper left our factory like that". Instead I got "we cannot guarantee or confirm a replacement will be any better".

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