Uconnect screen freaking out

Dynomite1371

Well-Known Member
First Name
Ed
Joined
Dec 13, 2017
Messages
1,425
Reaction score
2,067
Location
Maryland
Vehicle(s)
2018 JLUR, Granite, Steel bumper, Safety, Cold Weather, Tow package, Premium Alpine, Black Leather and Mopar "self draining" Mats
Occupation
Police Officer
Stick this thread. Please
 

Mikeb16

Well-Known Member
First Name
Michael
Joined
Feb 18, 2018
Messages
136
Reaction score
19
Location
South Carolina
Vehicle(s)
JLU
I thought I was the only one with this issue with the screen being possessed and changing apps. Has anyone found a fix or update?
 

JLU jax

Well-Known Member
First Name
Brett
Joined
Jan 20, 2018
Messages
62
Reaction score
108
Location
Jacksonville
Vehicle(s)
2018 JLU
They replaced my UC a month ago and It hasn’t done it with the new one. PM jeep Cares and they will help you get it replaced.
 

Newbiejeeperjl

Well-Known Member
Joined
Feb 10, 2018
Messages
89
Reaction score
74
Location
Texas
Vehicle(s)
Unlimited JL
I thought I was the only one with this issue with the screen being possessed and changing apps. Has anyone found a fix or update?
The best place I’ve found for help is on Twitter. I know that sounds weird but Uconnect is very active on Twitter?
 

drummerchick

Well-Known Member
Joined
Feb 6, 2018
Messages
411
Reaction score
1,110
Location
Nashville, TN
Vehicle(s)
2018 Wrangler JLUR, Sting-Gray
Vehicle Showcase
1
Re: the Ipod issue. I had a sneaky /hopeful suspicion that it was not the UConnect system. As some of may remember, I love my music collection (I wrote a few mini reviews of the Premium System) so I've been rocking an Ipod Classic 160gb for years. Yes it has it's limitations but I just never wanted to budge and get the Ipod touch.... (too small storage) So I thought....... Anyway, my issues connecting and using Ipod were driving me nutz, I've tried 4 different 30 pin cables etc.
So I went to Best Buy a little bit ago, and bought a 128gb Ipod Touch ($$$$$$$!! Damn it!).
I just felt that the slow load times with the U-Connect system (4 minutes just to show the library) and sporadic play issues, that it could be the Ipod itself . It's old, I can hear the hard drive in it whining a bit. (New technology trying to talk to old technology, I guess). So after loading up the new Touch, 8400 tracks, all with Album art and perfectly organized and coded, I just went out to Ruby... Issue solved! It rocks, it loaded 8400 tracks 400/500 albums I think, in like 15/20 seconds. All artwork shows, and I can browse on the Ipod touch or the UConnect system, by Playlist, Artist, Album, or Songs and play songs from either. (not possible with the old classic). I didn't bluetooth connect but it I will try... I'm an Android phone guy (Apple for everything else) and generally I don't like turning my phone over to the vehicle, which to get Android Car, or whatever it's called, you have to do. Now I can use the Ipod touch for those connected features Apple Car play or whatever it's called! And still keep my Note 8 unattached. So, plenty of options and 55 gigs still left on the Ipod. ( I guess storage space wasn't a real issue.....) I'm stubborn. So aside from my UConnect reseting itself once, no real issues to report, but I'm still going to follow this thread and make the calls. You got to stay on this shit so they can get it right. It could be one of us next, if it already isn't. I still want my Off Road pages too!
Well, damn. I suspected I was going to have to do this. I really don't want to get rid of my Classic.
 

Dynomite1371

Well-Known Member
First Name
Ed
Joined
Dec 13, 2017
Messages
1,425
Reaction score
2,067
Location
Maryland
Vehicle(s)
2018 JLUR, Granite, Steel bumper, Safety, Cold Weather, Tow package, Premium Alpine, Black Leather and Mopar "self draining" Mats
Occupation
Police Officer
Mine may have been getting worn out. It still works though. But the touch is sooooooooooo nice. Tiny beautiful screen and with 8,000 plus songs on it, I still have 50% storage left. I only use it for music.
 

jhonn236_AZ

Well-Known Member
First Name
Jhonn
Joined
Jan 2, 2018
Messages
497
Reaction score
598
Location
AZ
Vehicle(s)
2018 JLU Sting Gray Rubicon
has anyone had this issue? Just happened to me this morning, with 20mi on the odometer - couldn't find a thread about it so I'm posting here. Might be a different topic? @JeepCares
 

maguro

Well-Known Member
First Name
Ken
Joined
Nov 25, 2017
Messages
442
Reaction score
540
Location
Canadian Rockies
Vehicle(s)
Punk'n JLUR
Wow! It must suck seeing that on the first day of ownership.

I think it's all part of the same issue. Check to see if you have a firmware update available. Otherwise, if it's happening all the time, reset the (brand new) Jeep to see if it fixes that.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,480
Reaction score
2,190
Location
Auburn Hills, MI
Vehicle(s)
JL
has anyone had this issue? Just happened to me this morning, with 20mi on the odometer - couldn't find a thread about it so I'm posting here. Might be a different topic? @JeepCares

Hi jhonn236_AZ,
This is not what we hope to hear from our customers. We would like to offer our assistance should you choose to have this remedied by your dealer. Please feel free to send us a private message if you have not.
Julie
Jeep Social Care Specialist
 

jhonn236_AZ

Well-Known Member
First Name
Jhonn
Joined
Jan 2, 2018
Messages
497
Reaction score
598
Location
AZ
Vehicle(s)
2018 JLU Sting Gray Rubicon
Hi jhonn236_AZ,
This is not what we hope to hear from our customers. We would like to offer our assistance should you choose to have this remedied by your dealer. Please feel free to send us a private message if you have not.
Julie
Jeep Social Care Specialist
thanks. My vehicle is currently at the dealership. Hoping they can fix it!
 

Newbiejeeperjl

Well-Known Member
Joined
Feb 10, 2018
Messages
89
Reaction score
74
Location
Texas
Vehicle(s)
Unlimited JL
GREAT NEWS! I just got my oil changed and radio update from my dealer. Now the radio isn’t acting crazy anymore! It’s $&@? dead! Thank Clay Cooley!!!
 

ETSMOKEYBEAR

New Member
Joined
Mar 21, 2018
Messages
2
Reaction score
0
Location
Eagle
Vehicle(s)
ACURA MDX
Hey Guys,
I just purchased my 2018 JLU last week and today, the UConnect screen started freaking out!. The radio stations started changing, the heat was flipping on and off (including between heat and air cond). It even started making phone calls on it's own as if it was possessed! I did take several videos of it and will post if anyone wants to see it. Has anyone experienced or heard of this? I will be taking it to my dealer after work today.
Thanks
AL
What happened mine has done thos about 3 times somehow connected to car play and when i try to punch in navigation address Sends it crazy If i let it sit it resets. Not sure how long it needs to sit yet
 

MeanPeachMojito

Well-Known Member
Joined
Jul 30, 2018
Messages
113
Reaction score
39
Location
Buffalo, NY
Vehicle(s)
2014 Subaru Forester, 2019 JLU Sport S
Hey guys. I’ve had my 2019 JLU Sport for 2 days and the 7” Uconnect is going haywire on its own. Did we find a solution? I know this thread is a year old, but seriously... I’ve had it TWO days.
 

Advertisement




Stinger Off-Road
 



Advertisement
Top