Medictrode
Well-Known Member
- Joined
- Nov 30, 2017
- Threads
- 6
- Messages
- 53
- Reaction score
- 37
- Location
- South Jersey
- Vehicle(s)
- 2018 JL Rubicon, 2017 Ram 2500 Power Wagon
- Thread starter
- #1
Hello all, and @JeepCares
I have the 8.4 uConnect NAV in my 2018 JL and I've been having intermittent problems with it over the past few months. First issue ; I've had 2 freezes that have resolved on their own over the course of 10 minutes and it rebooting itself..
Second issue; While listening to the FM/AM/SXM/AUX Input or Bluetooth music the audio will constantly cut out every 5-6 seconds. This will happen intermittently, by itself with no causes that make it occur. I've tried letting it sit while off, but the only thing I've found that works is pulling the 20Amp radio fuse(I think F97) and letting it sit for 30 seconds, then putting it back in. The uConnect will reboot in a basic no feature mode(no nav, no SXM) after starting the Jeep.. Then I need to shut the Jeep off again, open the door so the radio turns off, then restart again. The uConnect will then have all of it's features, and I need to reset the theme, however all other presets are ok..
Third issue; Pretty much the same as the second with the same solution, except instead of it cutting out there is constant white noise mixed in with the music.
I should also note that during both situations, the only time each issue occurs it's not present while making a phone call..
I tried going to the stealer and talking to their parts changer, but their pre programmed "Could not replicate"statement is presented to me, which is no surprise.
Has anyone had a similar issue, and if so what was the solution? Thanks for all the help..
I have the 8.4 uConnect NAV in my 2018 JL and I've been having intermittent problems with it over the past few months. First issue ; I've had 2 freezes that have resolved on their own over the course of 10 minutes and it rebooting itself..
Second issue; While listening to the FM/AM/SXM/AUX Input or Bluetooth music the audio will constantly cut out every 5-6 seconds. This will happen intermittently, by itself with no causes that make it occur. I've tried letting it sit while off, but the only thing I've found that works is pulling the 20Amp radio fuse(I think F97) and letting it sit for 30 seconds, then putting it back in. The uConnect will reboot in a basic no feature mode(no nav, no SXM) after starting the Jeep.. Then I need to shut the Jeep off again, open the door so the radio turns off, then restart again. The uConnect will then have all of it's features, and I need to reset the theme, however all other presets are ok..
Third issue; Pretty much the same as the second with the same solution, except instead of it cutting out there is constant white noise mixed in with the music.
I should also note that during both situations, the only time each issue occurs it's not present while making a phone call..
I tried going to the stealer and talking to their parts changer, but their pre programmed "Could not replicate"statement is presented to me, which is no surprise.
Has anyone had a similar issue, and if so what was the solution? Thanks for all the help..
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