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alphawolff

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I read through that interview. The CEO is a twat with absolutely zero understanding of ground operations.

Our US plants are on the decline, but shifting even more manufacturing to countries like India is a just doubling down on poor decisions attempting to chase falling profit margins.

They need to completely overhaul the quality checking at the plants themselves, start paying Tier 1 suppliers a fair amount, and stop hamstringing dealers to nickel and dime warranty repairs to better improve customer relations.

In the US Chinese quality is synonymous with "cheap piece of shit". All they do is see the out the door price and not care about any of the inevitable warranty repairs that'll chase the model until it dies.

Start building decent products that aren't plagued with engineering incompetence and sales will improve. How many people have bought a 4XE because they had no other choice due to their state, then had to have it bought back because it kept breaking? I bet most of them never buy a Jeep again.

Over half of my workload these days are brand new vehicles under 20k miles. It's ridiculous. Build quality needs to improve drastically. I write this as I have a 2024 4XE in my stall behind me with 3200 miles in due to a failed electric coolant pump.
 
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Bill_BCNtoNY

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I skimmed the linked piece and can only hope that the journalist did a poor job… otherwise Jeep is doomed, until it is rescued from Stellantis by a true jeeper with more money than sense 🤣

Jeep has a brand equity that is eroding day by day instead of growing, and I believe it’s because of poor management. There is a strong community of people around Jeeps, including the best aftermarket in the US (again, my opinion only), that are passionate and willing to put up with a lot because of all we get to experience with our Jeeps! However we can only do so much on our own!
 

graytag

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stop hamstringing dealers to nickel and dime warranty repairs to better improve customer relations.
This! I'd be much more tolerant of warranty repairs and recalls if dealers were actually incentivized to make it a pleasant experience. As it stands, every f'g recall or warranty repair gets deprioritized, takes days and I'm either without transportation or stuck paying for a rental.
 

BXFXJeep

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Dealerships are coming from an archaic pricing formula where they absolutely gouge customers, something they cannot do with warranty repairs.

Especially their expensive unnecessary scheduled maintenance which has been going on for decades, that is basically free money on every victim the snare.
 

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Pape

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This is the standard cycles. Find a place to build who have cheap labor and maybe some quality. Build there until it get to expensive and move your production somewhere else and start again. Probably in 10 to 15 years they move it again, unless it is major failure.

Stellantis CEO look to be an interesting guy, does he know how to run an business, that, I do not know, but from my point of view results are less than stellar.
 

KCSgtMaj

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Blaming it on the plant is horse shit.
 
 







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