rubiconman
Well-Known Member
- Thread starter
- #1
I bought a set of RK coil springs and 'correction pads' due to their popularity for correcting coil spring bow on JL and JT models. All these 'correction pads' did for my coil springs was make the bow MUCH worse... I tried them with Mopar coils AND the RK coils in the kit.
When I contacted RK they were totally aware of the problem, but they claimed this is all Jeep's fault. They sent me a video that would 'fix all my problems' . My request for a refund was flatly rejected. Video and response below is from RK.
You have one option at this time. That is to perform the procedure as outlined. We are not sharing this information publicly because companies need to figure it out on their own. You could have gotten products from a company that has not figured it out which is the majority of them. While the other manufacturers struggle greatly with this issue and keeping up with Jeeps on going changes, we are way ahead of the curve. When we found out about this simple change made by Jeep that effects so much for every manufacturer we actually designed and are tooling up a new top spring seat. That does take a considerable amount of time 24-26 weeks just for the initial mold samples and obviously a good amount of capital. Then we bring in the production parts. This will be a part just like our bottom spring seats we can sell customers and other manufacturers or they can copy (which has happened to us many times) and go from there.
Do you think Jeep alerts every aftermarket company to their changes? Do you think even the brand managers know when this change occurred or on what models? Do you think the brand managers know when their purchasing department is buying from one supplier of theirs and not the other and which ones go down the line? They do not. Trust me, I asked all of them and could not get a solid answer. I am really good friends with the brand managers and their development team when we found this update. Their is no reason to tell everyone as it does not pertain to everyone. As a matter of fact, it has not come up all that often to my Suprise so we may have spent a large amount on a new tool for a new part we need very few of. But, this part will make them universally correct. So it is what it is. We see a fair amount of posts on boards regarding other manufactuers coils doing the same thing and then we politely message them and share with them the corrective action and they are thank ful for us jumping in and helping out.
When I contacted RK they were totally aware of the problem, but they claimed this is all Jeep's fault. They sent me a video that would 'fix all my problems' . My request for a refund was flatly rejected. Video and response below is from RK.
You have one option at this time. That is to perform the procedure as outlined. We are not sharing this information publicly because companies need to figure it out on their own. You could have gotten products from a company that has not figured it out which is the majority of them. While the other manufacturers struggle greatly with this issue and keeping up with Jeeps on going changes, we are way ahead of the curve. When we found out about this simple change made by Jeep that effects so much for every manufacturer we actually designed and are tooling up a new top spring seat. That does take a considerable amount of time 24-26 weeks just for the initial mold samples and obviously a good amount of capital. Then we bring in the production parts. This will be a part just like our bottom spring seats we can sell customers and other manufacturers or they can copy (which has happened to us many times) and go from there.
Do you think Jeep alerts every aftermarket company to their changes? Do you think even the brand managers know when this change occurred or on what models? Do you think the brand managers know when their purchasing department is buying from one supplier of theirs and not the other and which ones go down the line? They do not. Trust me, I asked all of them and could not get a solid answer. I am really good friends with the brand managers and their development team when we found this update. Their is no reason to tell everyone as it does not pertain to everyone. As a matter of fact, it has not come up all that often to my Suprise so we may have spent a large amount on a new tool for a new part we need very few of. But, this part will make them universally correct. So it is what it is. We see a fair amount of posts on boards regarding other manufactuers coils doing the same thing and then we politely message them and share with them the corrective action and they are thank ful for us jumping in and helping out.
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