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Never Buying Another Jeep

PDXSting

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'22 JLURD '23 JTRD
Perhaps op would prefer a Grenadier

The Build:
*Scottish White
*Smooth and Rough Pack
*black leather seats
*saddle leather package
*High aux package
*Tow package
*18" steels / KO2's
Notwithstanding the foregoing, this has been my experience in the six (6) weeks that I have had my Grenadier:
The Issues:
[Please see photos and videos of all issues indicated below]
*ALL door seals have had to be replaced:
The dealer represented and warranted at time of delivery that ALL seals (i.e., doors, rear cargo, safari windows) were all water tight and had been tested twice.
However, all of them leak.
Having the experiences below, there is absolutely no way that the dealer could not have been aware of this issue. It is absolutely blatant.
*The Safari Windows leak:
They leak into the headliner, electronics, dashboard, and footwell from what I can tell so far.
Water flooded into the car from behind the rear view mirror, passenger door footwell and headliner. I had used my very low pressure hose to get rid of bird droppings; no car wash, no high pressure wash. A hose. Now, the interior is ruined... after 6 weeks.
*Headliner Stain:
Headliner permanently stained and dealer says i'll have to live with it.
I will not "live with this". As a $90K car, why would I even have to be dealing with this?
The previous car I had, the dealer and manufacturer bent over backwards to make sure that you were happy and that the car was 100%. This has been the OPPOSITE experience.
*Paint Gouge & "globby" undisclosed fix:
Approx two weeks after purchase, I noticed that the dealer covered up a gouge in the paint on the driver door with what looks like nail polish (photo attached). It's GLOBBED on. Dealer says if I want the original factory paint then there's nothing he can do. He can re paint the door but no guarantee re: color match. Unacceptable.
*Interior damage was present at delivery (I did not see it and the dealer did not disclose):
The driver side door appears to have scratch marks as if someone took a knife to it. One very long scratch is at driver side knee area is present. I only noticed it upon opening up the door to show a friend the car and she spotted the scratches.
The dealer begrudgingly offered to replace parts a month ago. No response. They don't pick up or call back.
Today I connected with them and they won't ship my local dealer the parts, I have to drive 150 miles to where I purchased the car to pick them up and have them installed.
This is unacceptable as this should never have passed inspection in the first place and now the dealer is telling me that they never told me that they would ship the parts to my local Ineos dealer.
Why is it that I have to get audibly upset in order to have anything done with these Ineos dealers and the company itself? I don't want to be that person, but I have no issue with doing so should the circumstances require.
*Rear Cargo area leaks:
Leak occurs even when doors are closed. Rubber gasket is warped beyond belief.
*Used parts provided and represented as "new":
Dealer offered to "throw in" rubber floor mats as the car has carpet, which I did not want, however, the rubber mats he provided were USED. They were not sealed and when I told him that they appeared used, he made unacceptable excuses.
*Driver Seat Fails to Engage:
Driver seat doesn't engage OR it engages when I have had to stop suddenly - point being that I pushed the seat back and forth hard to make sure the seat was locked and by all means I thought it was. However, it wasn't, and I didn't know until it could have been too late. The seat also engages "one click" to the left or the right. IMO, the "unengagement" of the seat poses a serious risk of injury, death, etc.
*Electronics have the usual quirks
*Carpetting is not cut properly and EVERYTHING sticks to it. It costs approx. $5-6K to install the plastic flooring
*Grinding Noise (rear drive train):
This is concerning. At low RPM's, when I tap the accelerator and let go, just before I stop I hear a grinding noise. Some think it's the exhaust, however, the "grinding" vs "exhaust" note has become more pronounced.
*Saddle Leather Steering Wheel:
Buttons are "squishy" and a new steering wheel had to be ordered. I've owned the car 6 weeks and it needs a new steering wheel. Interesting.​
Holy moly that stinks! Did you buy it from these guys!?
Jeep Wrangler JL Never Buying Another Jeep Used_Cars_Main
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grimmjeeper

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Holy moly that stinks! Did you buy it from these guys!?
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I've dealt with guys like Rudy. People think that movie is a parody. It's closer to reality than you want it to be.
 

wanderer

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go buy that new toyota we will watch as the engine fails at 2000 Km
 

kah.mun.rah

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at 57,000 miles, my dash started blinking for the rear diff being engaged although it wasn’t. Again, Jeep knows it a faulty part. The sensor in the diff wasn’t made “water proof” and goes bad sitting all day in diff fluid. The entire rear drive shaft would need to be replaced and again, cost thousands.
Since when did they start putting locker sensors in/on the drive shaft??
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kah.mun.rah

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I posted another thread to talk about this. Sloppy workers wearing hoody to assemble the car, in a dirty old assembly line. The common tone in this forum is workers happiness is more important. : )
Despite sloppy hoody wearing workers, mine turned out great!
 

azjl#3

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retired, grumpy, yet, friendly
hate to see ya go, i felt the same way 6 months ago. Talking to lawyer, he chuckled when I said no matter what, it'll end up in another, statistically, I'm batting 600 right now... Second day in new 24, I gave it an officiously stern talking too, letting it know in no uncertain terms, it could be a Tacoma overnight. 5 jeeps, two lemons.
 

Jeep Wick

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‘21 Rubicon with 70,000 miles.

Rear led parking lamp stopped working. Took it to my local Jeep dealership (Don K Whitefish Montana) and was given the news, “this is happening with more and more Rubicon’s but Jeep won’t fix it since the led is built into the fixture, it can’t be changed like a lightbulb and it will cost you $2,500.71 to buy a new fixture”

at 57,000 miles, my dash started blinking for the rear diff being engaged although it wasn’t. Again, Jeep knows it a faulty part. The sensor in the diff wasn’t made “water proof” and goes bad sitting all day in diff fluid. The entire rear drive shaft would need to be replaced and again, cost thousands.

anytime I drive off a paved road I get warning lights randomly going off on my dash. Come to find out again, this happens all the time and it even has a name among owners, the Christmas Tree of Death.

I was told today at the above dealership that Jeeps are no longer made for serious offroad driving. They did a study and found most never see dirt so they stopped building them for it

The new Jeeps just aren’t worth the price anymore. Switching back to a Toyota when I can afford to.
LOLOLOLOL I'm sorry you trusted the dealer, but tail lights are a dime a dozen. The rear diff light is a cheap, easy fix with a DIY thread on this site. I've had 2 of these, both off road, never seen your 'random warning lights.' Try turning traction control off with the dedicated button on the dash. I'll agree this isn't your Grandfather's Jeep, but in my experience they are loved for good reason.
 

AlgUSF

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‘21 Rubicon with 70,000 miles.

Rear led parking lamp stopped working. Took it to my local Jeep dealership (Don K Whitefish Montana) and was given the news, “this is happening with more and more Rubicon’s but Jeep won’t fix it since the led is built into the fixture, it can’t be changed like a lightbulb and it will cost you $2,500.71 to buy a new fixture”

at 57,000 miles, my dash started blinking for the rear diff being engaged although it wasn’t. Again, Jeep knows it a faulty part. The sensor in the diff wasn’t made “water proof” and goes bad sitting all day in diff fluid. The entire rear drive shaft would need to be replaced and again, cost thousands.

anytime I drive off a paved road I get warning lights randomly going off on my dash. Come to find out again, this happens all the time and it even has a name among owners, the Christmas Tree of Death.

I was told today at the above dealership that Jeeps are no longer made for serious offroad driving. They did a study and found most never see dirt so they stopped building them for it

The new Jeeps just aren’t worth the price anymore. Switching back to a Toyota when I can afford to.
All of this is Jeep's way of saying "Welcome to the Family".
 

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smokeythecat

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Sloppy workers wearing hoody to assemble the car, in a dirty old assembly line. The common tone in this forum is workers happiness is more important. : )
If you think that's sloppy you should see the way my fellow aerospace employees dress. 😆

Also, could you point out the part that has the "dirty old assembly line?"
 
 







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