Drivers seat popping

[jforse]

That is totally unacceptable. It's repair work like this, that give a dealershil, as well as a Manufacturer a very bad name. One "I don't give about your Vehicle" mechanic can cost a manufacturer many future sales. No wonder US car manufacturers still are considered sub par. Hey @JeepCares , let us know what the response from this dealership is, regarding all the damage.to this Overpriced Chrysler Product.

Service and parts manager ordered the new interior parts for me. I told them I would install and wouldn't let his guys touch the Jeep again. I just got the parts. Not sure why it took so long? They said it would only be three days.

Neither my wife or I really want to drive it so it sits in the garage. (we have only put 100 miles on it in the last month) Im hoping I can find someone to buy me out of my lease. Im pretty pissed I traded my built 4runner in on this turd. @JeepCares take this thing back!

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[JeepCares]

Service and parts manager ordered the new interior parts for me. I told them I would install and wouldn't let his guys touch the Jeep again. I just got the parts. Not sure why it took so long? They said it would only be three days.

Neither my wife or I really want to drive it so it sits in the garage. (we have only put 100 miles on it in the last month) Im hoping I can find someone to buy me out of my lease. Im pretty pissed I traded my built 4runner in on this turd. @JeepCares take this thing back!

Hi jforse,
We're sorry about this. Send us a private message if you would like us to continue assisting you with your Jeep. We would be more than happy to help.
Lydia
Jeep Social Care Specialist

 

[Mjclay]

I have the same issue , I’m taking my JLU for the first oil change. Hopefully it’ll get fixed.

 

[eugene]

My passenger seats makes a popping noise when my dad is sitting in it. I will tell my dealer the next time I go there. Thanks for posting your experiences everyone.

 

[JeepCares]

I have the same issue , I’m taking my JLU for the first oil change. Hopefully it’ll get fixed.

My passenger seats makes a popping noise when my dad is sitting in it. I will tell my dealer the next time I go there. Thanks for posting your experiences everyone.

Mjclay,
Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

eugene,
Please keep us updated on this concern going forward. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.


Lamar
Jeep Social Care Specialist

 

[eugene]

Mjclay,
Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

eugene,
Please keep us updated on this concern going forward. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.


Lamar
Jeep Social Care Specialist

Sound good Lamar, it will be going in for service just don’t know when yet.

 

[NathanG]

Service and parts manager ordered the new interior parts for me. I told them I would install and wouldn't let his guys touch the Jeep again. I just got the parts. Not sure why it took so long? They said it would only be three days.

Neither my wife or I really want to drive it so it sits in the garage. (we have only put 100 miles on it in the last month) Im hoping I can find someone to buy me out of my lease. Im pretty pissed I traded my built 4runner in on this turd. @JeepCares take this thing back!

You dont want to drive it over some finger prints and scratches? Come on.

 

[jforse]

You dont want to drive it over some finger prints and scratches? Come on.

The steering is shit. Worse handling Jeep I have owned in 20+ years. The top is noisy as hell. Defiantly a down grade from the TJ and JK hard tops. Rough idle on startup. Poor shifting transmission. Shitty welds on frame and suspension brackets.

 

[Mjclay]

Mjclay,
Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

eugene,
Please keep us updated on this concern going forward. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.


Lamar
Jeep Social Care Specialist

Just picked up my JLU from the dealership and their response was same as usual “ this is normal “ . I’m really getting sick and tired of this just being a Jeep thing!!

 

[JeepCares]

Just picked up my JLU from the dealership and their response was same as usual “ this is normal “ . I’m really getting sick and tired of this just being a Jeep thing!!

Hello Mjclay,

Can you send us a PM with your vin, I will open up case which you will be assigned a case manager to help resolve your concerns.

Lamar
Jeep Social Care Specialist

 

[jforse]

Just picked up my JLU from the dealership and their response was same as usual “ this is normal “ . I’m really getting sick and tired of this just being a Jeep thing!!

They replaced my whole seat frame and the noise is gone.

 

[Jeepmarkjl]

I had same driver side pop and a super annoying squeak.
Took it in on a Saturday.
Dealer fixed it and washed the Jeep. Took 30 minutes.
I'm betting the wash & wipe dry took the longest part.
They offer free pizza and ice cream. So the kids and I had lunch and desert while we waited.

Turns out there was a mount bolt not seated right. No more pop or squeak.

 

[dbrisson]

My Passenger seat is making a noticeable Clunk in low speed tight turns. If i rock both seats passenger does it drivers doesn't. the frame is noticeably tight on the drivers seat.

Heading on a business trip for a week and then back to get the Uconnect flashed when I add the AuX wiring kit, I am sure this is going to be a dealer debacle.

 

[Mjclay]

pm has been sent with other issues that were deemed “normal”

Hello Mjclay,

Can you send us a PM with your vin, I will open up case which you will be assigned a case manager to help resolve your concerns.

Lamar
Jeep Social Care Specialist

 

[JeepCares]

My Passenger seat is making a noticeable Clunk in low speed tight turns. If i rock both seats passenger does it drivers doesn't. the frame is noticeably tight on the drivers seat.

Heading on a business trip for a week and then back to get the Uconnect flashed when I add the AuX wiring kit, I am sure this is going to be a dealer debacle.

Hi dbrisson,
We understand why this would be frustrating. Please send us a private message if you would like any additional assistance while your Jeep is at the dealer.
Lydia
Jeep Social Care Specialist

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