Drivers seat popping

[nerubi]

JKs had a similar issue with squeaking seat. Dealer put some special grease on some of the spots and no more squeak, after 5 years. So they'll get this worked out.
Not all dealers are bad. Where I bought my JK in Ankeny Iowa the service manager invited every new Wrangler owner in to a session where different mechanics talked about certain things to do, not do, watch out for. They served pizza and cookies plus gave away some freebies.
My dealer in Lincoln has been good at researching issues, keeping me informed. Only real problem I've had since it was new is this fall it started overheating. The engine code indicated a cooling fan issue. They have 15 items that it could be and have to run diagnostics which cost $99. The problem was a worn out radiator cap (7 years old). Additional $80 to fix.
I've had other new vehicles that have had problems including one that Chevy lemoned. So it isn't a Jeep thing. Any individual vehicle can have problems, no reason to denigrate an entire brand.

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[Johnny2018]

This morning I took my 2018 JLRU to the dealership for the same reason, the popping noise is coming from the passenger seat. Very noticeable when turning or turning the steering wheel left to right, right to left while coasting at slow speeds you can hear it.

After 2 1/2 hrs of waiting they told me they retorqued the bolts holding the seat down. That the noise was still there but minimal compared to before. The service guy then said it was normal. When he said that I told him, “ let’s test drive a new Jeep and if it does that then I’ll be ok with that”. Well turns out they don’t have another rubicon in stock. He said they would bring one from a diff dealer, I left and told him to call me when the Jeep got there. 2 hrs later and still no call. I hate it when people try to brush out the problem. I told him, “ 50000 vehicle and it’s normal “ I don’t think so” ......

 

[Johnny2018]

Will follow with updates.

 

[Johnny2018]

Got a call back, was told there are no Rubicons in the Rio Grande valley to test drive.. they would call me back in a week or so when they get one..
Anyone else experiencing this issue??? Please reply

 

[Kballard72]

Yep, passenger seat thunks when turning left to right. Tech said "cant recreate" I replied get someones ass in that chair and turn left and right in a parking lot. They have not called back yet.

 

[Oscar16]

Got a call back, was told there are no Rubicons in the Rio Grande valley to test drive.. they would call me back in a week or so when they get one..
Anyone else experiencing this issue??? Please reply

Took mine in 3 times fixed frame and one the handles first 2. Third time told me was normal same as jeeps on lot. Stills moves when I turn too. Mine is driver seat tho. I’m getting replacement Jeep soon will see if it is true or not. My 2018 had many more issues than that tho

 

[Johnny2018]

Oscar,
They are replacing your jeep?
I might take the seat out and put it back in see if it helps. Don't want to modify it by installing washers or anything between the metal pieces. Hopefully I'm never in an accident and the seat comes off. I don't think its normal, unless all jeeps do this which i doubt it. I read somewhere about people contacting @JeepCares. Ill send them an email see if it helps.

 

[JeepCares]

Oscar,
They are replacing your jeep?
I might take the seat out and put it back in see if it helps. Don't want to modify it by installing washers or anything between the metal pieces. Hopefully I'm never in an accident and the seat comes off. I don't think its normal, unless all jeeps do this which i doubt it. I read somewhere about people contacting @JeepCares. Ill send them an email see if it helps.

Hi Johnny2018,

We have received your PM, and just responded!

Regards,
Jennifer
Jeep Social Care Specialist

 

[Oscar16]

Oscar,
They are replacing your jeep?
I might take the seat out and put it back in see if it helps. Don't want to modify it by installing washers or anything between the metal pieces. Hopefully I'm never in an accident and the seat comes off. I don't think its normal, unless all jeeps do this which i doubt it. I read somewhere about people contacting @JeepCares. Ill send them an email see if it helps.

Yes going through buy back process now. Been in shop for like 82 days since August. Seat is just one of many things.

 

[Johnny2018]

WOW,
hope i don't have any other problems cuz i really like the jeep.

 

[Johnny2018]

New Update:
On 01/31/2019 i took the jeep to a different dealership. The passenger seat was removed and inspected for broken welds, ect. Nothing was found out of the ordinary as per mechanic. They re installed the seat and mechanic and manager test drove the jeep. Noise was still there. They ordered two different parts for it for under the seat. I think the rails and something else. I was told they would call me when parts came in. Hopefully this will fix it. I did like their service and was happy with them trying to fix the issue and not just saying, its a jeep, its suppose to do that and some...
I will post another update when parts are installed.

 

[cscotty63]

New Update:
On 01/31/2019 i took the jeep to a different dealership. The passenger seat was removed and inspected for broken welds, ect. Nothing was found out of the ordinary as per mechanic. They re installed the seat and mechanic and manager test drove the jeep. Noise was still there. They ordered two different parts for it for under the seat. I think the rails and something else. I was told they would call me when parts came in. Hopefully this will fix it. I did like their service and was happy with them trying to fix the issue and not just saying, its a jeep, its suppose to do that and some...
I will post another update when parts are installed.

Glad they are trying to fix it for you as this is not normal. I have the same popping noise coming from my passenger seat when turning and accelerating and slowing down. I have not taken it in yet, waiting until I get my first oil change.

 

[paulr]

Took mine back in to a new dealer after the first replaced the rail (which fixed the issue for a week before it came back).

I noticed pumping the seat up/down ever so slightly eliminates any popping for a few days.

This dealer says the seat internals were off center and causing this. They ordered an entire new seat bottom, not just the rail to try. Hopefully this fixes it.

 

[Johnny2018]

Mine is still pending, parts still on order, 3/3/19 was suppose to come in but when I called they said it wouldn’t be in till mid next month. Perhaps they just want me to forget about it.

 

[paulr]

Mine is still pending, parts still on order, 3/3/19 was suppose to come in but when I called they said it wouldn’t be in till mid next month. Perhaps they just want me to forget about it.

What part is it? I have no ETA on the parts yet so I may be waiting a while

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