hammick
Active Member
- Joined
- May 25, 2020
- Threads
- 6
- Messages
- 41
- Reaction score
- 27
- Location
- Red Lodge, Montana
- Vehicle(s)
- 2015 Wrangler 2dr JK Sport S
- Thread starter
- #1
So it all started last Wednesday morning when I spoke with Cody in internet sales about trading my '15 JK Sport S for a 2020 JL Willys or Rubicon or possibly ordering a 2021 JL. He asked me to email photos and details of my trade which I send within 15 minutes of our phone call. Thursday evening comes around and I haven't heard a thing from Cody. Not even an acknowledgment that he received my email. So I get him on the phone and he doesn't have a clue who I am. He checks his emails and finds my email with the info and photos on my trade. He says he will get them to the used car appraiser and get back to me Friday morning. Saturday morning comes around and still no contact from Cody. So I give him a call and again he has no clue who I am and checks his email. The appraiser had emailed him about my trade wanting my VIN number. He says he will get right back with me and abruptly hangs up even though I was trying to ask him a question. I send him a PDF of my window sticker with the VIN right after he hung up. Late Saturday afternoon I still haven't heard anything and I call back and a guy from "internet sales" answers. I told him that I was a little frustrated that I haven't received a figure on my trade and that my salesman never calls me. He wanted to know the name of who I was working with so I told him. He sound genuinely concerned and told me he was going to let me speak with the sales manager. I gave him my name and he put me on hold. 40 minutes on hold and I finally gave up. I'm a little embarrassed that I stayed on hold for 40 minutes.
So needless to say I'm looking for a dealer out West who I don't have to beg to take my money.
So needless to say I'm looking for a dealer out West who I don't have to beg to take my money.
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