Clutch Slipping.. Dealer advice needed..

[Smcclelland]

Clutch is noticeably slipping upon acceleration in 2nd 3rd and 4th on my 2021 JLUR with 76k that I picked up in late November. I was aware of the recall when I picked my jeep up and knew this day would come eventually and it is that day(honestly surprised the clutch made it this far). I can avoid the slipping by being easier on the throttle but obviously that’s ignoring the bigger issue.

So now the issue with the dealer.. I plan on taking it in today just mostly for documentation. I also was planning to ask them if their tech will install the ACT(I’ve had mine sitting in the cart for weeks) so I can submit for reimbursement, as there’s no parts available for the 21’s still and I assume my jeep will be undriveable not too long down the road.

Would this be a solid approach of going about this? Or are we still eligible for reimbursement when using 3rd party(but more trusted) shops. I’d love to just order the ACT and take it to my local 4x4 shop and have them do the work and submit receipts, but I haven’t heard of any success with this route?? My jeep actually came with a tazer installed in it already, so I’ll assume I’ll have to unmarry before I take it to the dealer. Let me know any advice or experience you guys have! Any and all is appreciated!

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[melendez69]

I'm not sure if the approach is solid, but it may be worth a try. I'd suggest reading up a bit deeper into the recall thread since reimbursement for the ACT, Centerforce, etc. is a toss-up. Some have had success, some have been denied. There's a world of information there to help you make the decision that's right for you, including from those who took the reimbursement route. . Some of us didn't bother with the reimbursement...I get that everyone's situation is different, but it just wasn't worth the hassle.

 

[Smcclelland]

I'm not sure if the approach is solid, but it may be worth a try. I'd suggest reading up a bit deeper into the recall thread since reimbursement for the ACT, Centerforce, etc. is a toss-up. Some have had success, some have been denied. There's a world of information there to help you make the decision that's right for you, including from those who took the reimbursement route. . Some of us didn't bother with the reimbursement...I get that everyone's situation is different, but it just wasn't worth the hassle.

Makes sense, I’ll look further into the recall thread. I admittedly haven’t looked at it in a few weeks and could’ve avoided making a new thread on the subject. I’ll probably just order the clutch kit and get the work done at my local shop and save/submit the receipts/proof of transaction and see where it gets me.

 

[melendez69]

Makes sense, I’ll look further into the recall thread. I admittedly haven’t looked at it in a few weeks and could’ve avoided making a new thread on the subject. I’ll probably just order the clutch kit and get the work done at my local shop and save/submit the receipts/proof of transaction and see where it gets me.

It's gotten pretty chunky at this point and yes, it's a lot to read thru, but many have shared their experiences with this situation regarding the problem itself, where any work was done, and the inconsistent reimbursement process.

In the essence of time, you may have better luck away from the dealer. Whichever way you choose, I hope you can get the clutch replaced quickly to get back on the road.

 

[Tncdrew]

I think you're gonna really LOVE that ACT clutch!! ?

 

[OrneryBear]

My local dealer said they would not be allowed to install the ACT clutch and clear the recall. They would most likely want to charge you to install it. You're better off just ignoring the recall and the software update that it comes with and having an independent shop familiar with jeeps/the JL, and have them install the ACT and just move on with life.

 

[Maverick909]

trust me. got around the dealership if possible. I regret having the recall done. 54+ days at the dealer for my jeep because of jeeps unbelievably terrible management or care for the customers (@JeepCares reps on the forum just place notes to " managers who refuse to communicate with you.) how have spent 50+ grand on a vehicle to get the exact same clutch with a slightly heavier return spring and a software update that will 100% leave you stranded on the road at some point in the vehicles life time that does not give you a dtc code to be able to reset it once the error comes up. You should NOT need software to keep a clutch from overheating and exploding. clutches have been around for over 70 years and have worked better and longer in vehicles with much higher hp and torque. sad sad sad that this is the so called fix. ANYWAYS i would much rather pay out of pocket to have an act or cfII clutch installed than have the dealer touch my wrangler again. still waiting for them to reimburse my 1500 dollars in rental fees and uber rides i had to pay for out of pocket while my jeep sat at the dealer until i went and fixed it my self.

 

[mwilk012]

Have an independent shop install the clutch. Avoid the dealer, you'll never get them to pay for this now that there is a "fix" part available. Reimbursement options are for the time period where a fix is in development or a part is unavailable and you pay out of pocket.

 

[Smcclelland]

My local dealer said they would not be allowed to install the ACT clutch and clear the recall. They would most likely want to charge you to install it. You're better off just ignoring the recall and the software update that it comes with and having an independent shop familiar with jeeps/the JL, and have them install the ACT and just move on with life.

I think you're gonna really LOVE that ACT clutch!! ?

Thanks for the input everyone! Yesterday I shopped around at a few different shops, ended up hanging out inside the last one I went to, talking to the owner for a bit about Jeep and Stellantis’ shitshow they’ve created. We are on the calendar to get the ACT installed in a week and a half!

 

[Smcclelland]

Have an independent shop install the clutch. Avoid the dealer, you'll never get them to pay for this now that there is a "fix" part available. Reimbursement options are for the time period where a fix is in development or a part is unavailable and you pay out of pocket.

I believe for the 21’s at least, parts are still unavailable. Not sure if this gives me any leverage at all.. But both my local dealerships are “unable to get parts for the recall right now” when I called about it a few weeks ago. Either way, I’m on the schedule for the ACT to go in next Thursday so I’m ecstatic to finally get rid of this piece of garbage they tried to pass off as a clutch. I’ll submit my receipts after install and see if I can get lucky, when in doubt at least I got a new clutch lol

 

[mwilk012]

I believe for the 21’s at least, parts are still unavailable. Not sure if this gives me any leverage at all.. But both my local dealerships are “unable to get parts for the recall right now” when I called about it a few weeks ago. Either way, I’m on the schedule for the ACT to go in next Thursday so I’m ecstatic to finally get rid of this piece of garbage they tried to pass off as a clutch. I’ll submit my receipts after install and see if I can get lucky, when in doubt at least I got a new clutch lol

Corporate doesn’t see it that way. The repair has been determined. Same thing happened with steering stabilizers, they won’t reimburse for a repair unless it has a signed RO dated before the release of the recall.

 

[Chris D]

clutch slipping may be called a wear item, the actual clutch disk is not covered under any warranty. Like brakes, tires, these are things that wear out from normal use as they are designed. I can't comment on the ACT clutch, but can say the CF is such an improvement I really do find it difficult to understand why Jeep/Stelantis chose the POC they put in. The feel, performance, holding, engagement, of the single mass flywheel over the lets put in way too many parts than is needed/useful flywheel is driving me to look for another 6sp, and the first upgrade will be to replace the clutch.

 

[LatteSipper]

Pay for the clutch out of pocket, installed by an independent shop, and move on with life enjoying a much better clutch experience.

 

[OrneryBear]

clutch slipping may be called a wear item, the actual clutch disk is not covered under any warranty. Like brakes, tires, these are things that wear out from normal use as they are designed. I can't comment on the ACT clutch, but can say the CF is such an improvement I really do find it difficult to understand why Jeep/Stelantis chose the POC they put in. The feel, performance, holding, engagement, of the single mass flywheel over the lets put in way too many parts than is needed/useful flywheel is driving me to look for another 6sp, and the first upgrade will be to replace the clutch.

Clutch is 100% considered a wear item, but under the current recall the warranty is irrelevant and OP could get clutch replaced under the recall for free, IF he could wait for them to get to the 21s, which doesn't sound like he can.

 

[NULL POINTER]

I believe for the 21’s at least, parts are still unavailable. Not sure if this gives me any leverage at all.. But both my local dealerships are “unable to get parts for the recall right now” when I called about it a few weeks ago. Either way, I’m on the schedule for the ACT to go in next Thursday so I’m ecstatic to finally get rid of this piece of garbage they tried to pass off as a clutch. I’ll submit my receipts after install and see if I can get lucky, when in doubt at least I got a new clutch lol

I was able to get reimbursed for labor from FCA on my ACT install at a trusted Jeep 4X4 shop FCA wanted to know why I did not have it done at the dealer. I told them that when I ordered the clutch, no fix was available, and when the install actually took place a few weeks later I stated that the fix was not available for my model year (2018 at the time). They would not reimburse for the parts, but they did reimburse labor at a sum just over 4 figures. Since I wasn't expecting anything I thought this was fair.

As for the ACT clutch itself, it is an amazing piece of engineering and it was oh so nice to have a real clutch in my JLUR. I enjoyed it while I had it. Jeep lured me into a 2023 Gladiator with the big promotions they've been offering, otherwise I'd still be enjoying that clutch. The new Glad is an auto, if it were a manual I would definitely be looking into installing an ACT clutch in it.

Enjoy having a real clutch. If you get something from FCA as reimbursement, consider it icing on the cake. Enjoy the ACT clutch regardless.

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