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Battery/Electrical Help Needed

dpoker52

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Recently I brought my 2021 Jeep Wrangler Sahara into the dealership for an oil change and vehicle check-up. My engine is the 2.0L I4 Turbo and the jeep has 49K miles on it. A recommended repair by the technician was to replace both the main and Aux batteries due to low CCA, 463CCA/750 for the main and 103CCA/200 for the AUX. ESS has not been working for a few months so this was a bit expected. I did not have them replace the batteries at the time with intentions on doing it myself. The following day, after a short drive with the Jeep it was completely dead when trying to start a few minutes after being parked. Key fob didn't work, no lights, nothing. I called AAA and while waiting for them arrive I used the key in the fob to lock the driver's door manually. Locking the door manually tripped something and all electrical came back on fully operable. The jeep started and drove fine with no apparent issues.

I called the dealership to troubleshoot what was done that would create this problem where a battery goes completely dead only to go back to fine because I manually locked the door. They did not offer any suggestions.

Fast forward a few days and this morning the Jeep would not start, and as with before there was no power to anything, completely dead. Remembering the manual key lock 'trick' from a few days ago I tried manually locking the jeep, but did nothing this time. As a guess I disconnected the negative terminal from the main battery and reconnected. For some reason this worked and the jeep started and ran fine. I had a few appointments this morning and the jeep started without issue multiple times and ran fine all morning.

This afternoon I replaced both batteries. After replacing I started the jeep and drove around for a bit to make sure everything was working. No issues, ESS working again as expected, looked good to go. My wife took the jeep to the store about 10 minutes away, and when returning the jeep died while idling at a red light. No power at all. No lights, key fob not working, nothing. A helpful police officer jumped the jeep without any problem, and after sitting for a bit my wife drove the jeep home.

I just tested the batteries and as expected they appear as a new battery should with full CCA and charge. I also ran a charging test a couple of times and all is good with that as well.

My concern is that even with new batteries installed there is still something wrong. What would cause my Jeep to go from running fine to completely dead without any warning? And this has happened with both older batteries and new batteries. Why would manually locking the door, or disconnecting and reconnecting the negative battery terminal somehow fix a completely dead jeep? Any advice or guidance would be appreciated. Looking to figure this out and avoid any future problems. Thanks!
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rk911

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Top of my head...any corrosion on the battery cable connectors? Are they tight?
 
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dpoker52

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Top of my head...any corrosion on the battery cable connectors? Are they tight?
No corrosion, clean, tight, terminal covers in place. I was thinking the same initially because there appears to be a complete disconnect somewhere that is popping up randomly. Just very odd that I roll without any issues for almost three years, visit the dealership where batteries are discussed, and the following day I begin to have significant unexplained electrical issues. I don't think they did anything malicious per se, but they did something that is now impacting the electrical system. Now it is on me to figure it out, so I appreciate your input.
 

rk911

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OK...again just off the top of my old head...

- howzabout putting both batteries on a charger overnight?
- Are these lead acid batteries? If not mIntenance free/sealed you can check the charge state of each cell using a simple hydrometer.
- faulty/intermittent voltage regulator? altenator?
 
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dpoker52

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OK...again just off the top of my old head...

- howzabout putting both batteries on a charger overnight?
- Are these lead acid batteries? If not mIntenance free/sealed you can check the charge state of each cell using a simple hydrometer.
- faulty/intermittent voltage regulator? altenator?
Thanks again for the help in troubleshooting. Both batteries are AGM and brand new as of today, tested this evening and are fully charged.
I checked the alternator earlier with a charge test, looked good as well. Not sure on the voltage regulator, will look into it.
 

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dchemphill1

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Is it throwing any codes? Load test batteries. It is possible to get a bad battery. Trickle charge over night.
 

HeN2O2

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IBS sensor? Security chip? What you describe is not a dead battery, but where the computer thinks you have a dead battery, or there is no key present.

When changing batteries, the IBS needs to be disconnected and allowed to completely de-energize for 20-30 minutes. The IBS then relearns your battery condition and power requirements.
 
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Leisure Freak

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2000+ miles after changing my battery I had the same. I had a situation where it was dead at first attempt to start. Had Dash lights at entry but went blank at start attempt. But when I opened my door to get out to pop the hood it all came up so I just started it and ran as normal for several days/start cycles. I wrote it off as a weird glitch and went on with my life. Then it happened again. I found that my tight battery cables weren't all that tight, as I could with some effort twist them on the terminal. I tightened them rock solid and a year later still no repeat of the dark dash/no start issues. I think the slight vibration of opening the door or door light activation caused the power to connect enough for the starts on the tight but not Jeep Tight battery terminals.
 
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dpoker52

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I appreciate everyone's input. When I replaced my batteries yesterday it took approximately 10-15 minutes, so the IBS may need more time to de-energize as mentioned. I will also make sure terminal connections are clean and tightened sufficiently. I hope this is the easy fix I was looking for. With this info it makes sense that my Jeep may appear 'dead' when it is just a loose connection to the battery or the IBS not resetting appropriately.
 

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rk911

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IBS sensor? Security chip? What you describe is not a dead battery, but where the computer thinks you have a dead battery, or there is no key present.

When changing batteries, the IBS needs to be disconnected and allowed to completely de-energize for 20-30 minutes. The IBS then relearns your battery condition and power requirements.
I have the 6-cyl etorque engine. From what I gleaned from uncle Google that engine does not have an IBS. Can anyone confirm?
 

JeepCares

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Recently I brought my 2021 Jeep Wrangler Sahara into the dealership for an oil change and vehicle check-up. My engine is the 2.0L I4 Turbo and the jeep has 49K miles on it. A recommended repair by the technician was to replace both the main and Aux batteries due to low CCA, 463CCA/750 for the main and 103CCA/200 for the AUX. ESS has not been working for a few months so this was a bit expected. I did not have them replace the batteries at the time with intentions on doing it myself. The following day, after a short drive with the Jeep it was completely dead when trying to start a few minutes after being parked. Key fob didn't work, no lights, nothing. I called AAA and while waiting for them arrive I used the key in the fob to lock the driver's door manually. Locking the door manually tripped something and all electrical came back on fully operable. The jeep started and drove fine with no apparent issues.

I called the dealership to troubleshoot what was done that would create this problem where a battery goes completely dead only to go back to fine because I manually locked the door. They did not offer any suggestions.

Fast forward a few days and this morning the Jeep would not start, and as with before there was no power to anything, completely dead. Remembering the manual key lock 'trick' from a few days ago I tried manually locking the jeep, but did nothing this time. As a guess I disconnected the negative terminal from the main battery and reconnected. For some reason this worked and the jeep started and ran fine. I had a few appointments this morning and the jeep started without issue multiple times and ran fine all morning.

This afternoon I replaced both batteries. After replacing I started the jeep and drove around for a bit to make sure everything was working. No issues, ESS working again as expected, looked good to go. My wife took the jeep to the store about 10 minutes away, and when returning the jeep died while idling at a red light. No power at all. No lights, key fob not working, nothing. A helpful police officer jumped the jeep without any problem, and after sitting for a bit my wife drove the jeep home.

I just tested the batteries and as expected they appear as a new battery should with full CCA and charge. I also ran a charging test a couple of times and all is good with that as well.

My concern is that even with new batteries installed there is still something wrong. What would cause my Jeep to go from running fine to completely dead without any warning? And this has happened with both older batteries and new batteries. Why would manually locking the door, or disconnecting and reconnecting the negative battery terminal somehow fix a completely dead jeep? Any advice or guidance would be appreciated. Looking to figure this out and avoid any future problems. Thanks!
Hi there,

Thank you for bringing this to our attention. If you decide to schedule another dealership appointment, please send us a private message and we can connect you with a case manager for extra support.

Blair
Jeep Cares
 
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dpoker52

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Update......per suggestions regarding the IBS, a few days ago I disconnected the main battery for an hour to allow the IBS to fully de-energize. I reconnected the battery, assured everything was tightened sufficiently, and the for the past four days I have had no issues. Running great.

My best guess is that my electrical issues started at the dealership when they tested my batteries. I assume that they disconnected my main battery for a few minutes to test the aux, and in doing so confused the IBS connected to my main. When I replaced both batteries I had the IBS disconnected for maybe 15 to 20 minutes, so not enough time to fully de-energize. Disconnecting the main battery and letting it sit for an hour before reconnecting appears to have solved the problem.

Thanks for all the input in helping diagnose my electrical issues, its great to have knowledgeable people in the Jeep community taking time to offer advice. It saved me from heading back to the dealership, who knows how that would have turned out. Fixed and moving forward.
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