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blackjackpershing
Well-Known Member
- First Name
- Rock
- Joined
- Jan 15, 2018
- Threads
- 1
- Messages
- 47
- Reaction score
- 105
- Location
- Jersey Shore
- Vehicle(s)
- 2015 F150
Yakpimp, you're a legend!
majorjen
Active Member
I have decided that I will not be contacting Jeep chat anymore... it is too frustrating that I have not gotten reliable information.... for 26 days I was given a status.. and today they said it has only been in status for 3 days... so they basically said.. that there will be no changes until April - at this stage.... I am maintaining the "hurry up and wait" mentality.... but I will be staying away from Jeep chat.. it is more frustrating to get conflicting information than the straight truth...
customer care is an issue.. but .. in their defense.. I am sure they are overwhelmed...I wish they would offer some conciliation to the backlogged customers.. (like free floor mats or something....) those small things would make a frustrating situation more palatable... I will look forward to seeing some movement on any 2 door rubicons.. so I appreciate watching everyone update their status.... it gives hope to the true enthusiasts to keep looking forward to their purchases...
customer care is an issue.. but .. in their defense.. I am sure they are overwhelmed...I wish they would offer some conciliation to the backlogged customers.. (like free floor mats or something....) those small things would make a frustrating situation more palatable... I will look forward to seeing some movement on any 2 door rubicons.. so I appreciate watching everyone update their status.... it gives hope to the true enthusiasts to keep looking forward to their purchases...
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YFD_322
Well-Known Member
I agree. There is no way the info they are giving is either reliable or truth so it's better just waiting. Let me ask you, are you having yours tracked either here or at MOTS? I get my fill of info from my tracking at MOTS, (I didn't want to take up a spot here as I have it there) it is updated 2-3 times a day so I just have it on my phone and refresh and get aggravated just as much as calling chat.
majorjen
Active Member
yes I am on the tracker.. MAJORJEN... love this.. I am a geek myself with tracking so I can appreciate the process...I agree. There is no way the info they are giving is either reliable or truth so it's better just waiting. Let me ask you, are you having yours tracked either here or at MOTS? I get my fill of info from my tracking at MOTS, (I didn't want to take up a spot here as I have it there) it is updated 2-3 times a day so I just have it on my phone and refresh and get aggravated just as much as calling chat.
I am going into the Jeep dealership today to test drive a RUBI they just got in.. so thought I would do a quick check with Chat.. and that is when they gave the "extremely" conflicting information... which led to frustration... so I am resolved to not getting it before May... but was "hoping" to at least get a nugget before going into the dealership... the dealership still says 6-8 weeks and I am going to educate them today to not give out that information so other customers don't feel the same frustration....Sponsored
majorjen
Active Member
Not sure.. my sales guy just emailed me Sat and said they got a 4 door in.. I said... "SEE YOU MONDAY!".... It doesn't matter to me.. I just want to get behind the wheel... all I know is it is a 4 door that is it....
cnyjl
Well-Known Member
- First Name
- Curt
- Joined
- Nov 12, 2017
- Threads
- 15
- Messages
- 386
- Reaction score
- 514
- Location
- Central New York
- Vehicle(s)
- 2018 Billet JLUR, 2019 Ram Rebel Crew, 2019 HD FLTRXS, 2018 HD FLFBS ANV
I've been in D1 since 2/1 along with a few others.
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