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Air Condition Stopped Working

JeepCares

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My 2018 JLU Sport S AC problem is that it won't work at allz then after a few minutes it finally turns on. The rear defrost telltale and AC.compressor indicator both light up, but no air. I turn the knob to high, push the compressor button, turn the temperature knob, nothing. I even have video of this happening. Brought it to Puente Hills CDJR twice (where I bought the Jeep). I even showed a video of the problem. All I got was, "the tech was unable to verify the issue..." So I asked Debbie the service writer "so I made up this video?!" She said she didn't say that but that unless they can replicate the problem, they can't fix it. OMG! It's on video!!! That's why I recorded it bc the last time I went in, Henry told me that if he or the tech can see what's happening and when it happens, they can better diagnose the problem. I'm thinking of getting an attorney and lemon lawing this thing. It's hot out in California and my kids even say to me, "Daddy, it's hot..." All I can do is roll down the windows and wait for the AC to kick in, which it does after 2 minutes or so. They have laws about leaving kids in hot cars unattended. There should be laws about dealers letting customers drive cars with broken AC's they refuse to fix.
Hi Anthony,
We're sorry to hear about your A/C concern. Unfortunately, most times a tech needs to be able to experience your concern in order to identify a repair or a place to start. If you decide to continue working with your dealer, please send our team a private message. We'd be happy to connect you with a Case Specialist.
Alex
Jeep Cares
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Jeep&dogs

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Mine just did this yesterday. Was working fine then got In started it up and nothing but hot air
 

BeachNJeep

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Mine just did this yesterday. Was working fine then got In started it up and nothing but hot air
One dealer found that my second battery was not charging. They replaced it under warranty and the problem never came back.

Hope this helps.
 

ddjones3

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How long should the AC compressor last? Mine "failed" after 4yrs (2018 JLU). Doesn't seem like it should fail that quickly. Thoughts?
 

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dsgrey

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How long should the AC compressor last? Mine "failed" after 4yrs (2018 JLU). Doesn't seem like it should fail that quickly. Thoughts?
I'm near 60yo and have never had a compressor fail. Yes, some will fail but that should be an oddity and not a normal replacement item for the life of most vehicles.
 

humdogj

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Dumb question but where is the A/C relay located? I’m assuming this is different than the fuse? I’m having issues and I’m trying to troubleshoot myself before taking it in. My fuse (f18) looks good. Thanks.
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