5 inch radio issues = $ refund

[Vintage]

Your review is dead on regarding this BAD base radio. Although, I am perfectly happy with the sound of the base system it is the interface that is just horrible.

Sponsored

 

[Capt-Zoom]

I guess ive touched a nerve since i received a threatening pm from RHINEBECK01 aka bill. What a dbag.

"Unlike you I was wise enough to go with the Infotainment Center. Was obvious to me at ordering time that was the best bet.

In regard to you. I suggest you stop posting your friggin crapola about how you got $500 back. There are those that will eventually get a firmware fix that will get their radio up to speed lets say.

They don't need some nitwit/ you repeatedly posting in their face over and over that the radio they spent lots of $ on, is a piece of chitt of whatever negative comment you constantly throw out there.

You took chump change($500) back from FCA. Now you are stuck with that radio.

In closing, get off the bandwagon AH. People want to come here and learn about the Jeep they always wanted, etc.. They don't need the likes of you playing with their head. Let them enjoy their JL.

Bill"

None of us, regardless of what radio we got with our jl should have to wait months for it to work correctly. I would have done the same for the 7 or 8inch radios if i had one that was programmed with bad firmware.

 

[raqball]

I guess ive touched a nerve since i received a threatening pm from RHINEBECK01 aka bill. What a dbag.

"Unlike you I was wise enough to go with the Infotainment Center. Was obvious to me at ordering time that was the best bet.

In regard to you. I suggest you stop posting your friggin crapola about how you got $500 back. There are those that will eventually get a firmware fix that will get their radio up to speed lets say.

They don't need some nitwit/ you repeatedly posting in their face over and over that the radio they spent lots of $ on, is a piece of chitt of whatever negative comment you constantly throw out there.

You took chump change($500) back from FCA. Now you are stuck with that radio.

In closing, get off the bandwagon AH. People want to come here and learn about the Jeep they always wanted, etc.. They don't need the likes of you playing with their head. Let them enjoy their JL.

Bill"

None of us, regardless of what radio we got with our jl should have to wait months for it to work correctly. I would have done the same for the 7 or 8inch radios if i had one that was programmed with bad firmware.

Wow, I'd put that person on ignore.. Some people are just rude jackwagons and go into melt down mode if you dare to say anything negative about Jeep.

I love everything about my Jeep except the radio. It's garbage and there is nothing wrong with warning others to avoid it like it has the plague.

Anyone reading this or the other UConnect 3 with 5" Screen threads, do yourself a favor and just say NO..

 

[Capt-Zoom]

After telling him to f'off I pretty much ignore trolls like him.

 

[Capt-Zoom]

Btw heard from jeep wave/cares that the next radio firmware update is to be released in quarter 3...or about october. We are stuck with malfunctions till then. Told them about last weeks update making radios worse.

 

[raqball]

Btw heard from jeep wave/cares that the next radio firmware update is to be released in quarter 3...or about october. We are stuck with malfunctions till then. Told them about last weeks update making radios worse.

Great...

Jeep Wave and FCA customer care are jokes.. I submitted my complaint a week ago and crickets for the most part..

 

[prw04]

Kudos to you for holding FCA responsible. I did the same on my 16 JKU heated seats that didn't even get slightly warm. They cut me a check for $495. Also thanks for posting the big internet tough guy's private message. I can add him to the ignore list seeing he lost all credibility on this forum.

 

[Capt-Zoom]

Thanks. If we dont hold companies accountable noone will.

 

[raqball]

Still NO response from Jeep Wave, FCA or Jeep Cares to my complaint that was supposedly escalated. At this point I can only assume it was escalated to the trash can.

I am thinking I just need to file an arbitration case, a complaint with my State Attorney General and a complaint with the BBB since they can't even be bothered to respond...

NCDS Arbitration: https://portal.ncdsusa.org/portals/claims.nsf/new_claim.xsp

 

[raqball]

Also thanks for posting the big internet tough guy's private message. I can add him to the ignore list seeing he lost all credibility on this forum.

Yeah I added the dude (RHINEBECK01) to my ignore list as well. He doesn't really offer much other than trying to sound smarter than everyone else, put downs and snide remarks. Not much substance to his postings either.. Meh, most Jeep owners are friendly and helpful but every now and then one of these types come along. Best to just ignore these types and move on to the awesome, friendly and helpful Jeep owners!

 

[thewolfman2010]

Hey friends! I went a slightly different route and had already upgraded to the 7” radio by ordering the parts and installing it myself. After several complains and escalations, I finally convinced FCA to reimburse the total for all of the parts. Submitted my receipts as proof and got a check for $723!!

(FYI there is a firmware update that fixes the radio issues — somewhat...)

 

[Capt-Zoom]

NICE! Glad someone else is getting treated well on this by FCA.

 

[raqball]

FCA and Jeep Wave are telling me to pound sand and the guy I spoke with on the phone said there is nowhere to escalate my complaint to... Oh well.. Glad they are taking care of some.

Guess I got the one guy who does not give a hoot...

Looks like I'll just file BBB, Attorney General and arbitration complaints.

 

[Code IV]

Now you have $500 to spend on a very nice aftermarket!

But the aftermarket will NOT fit in the dash!! Already tried that. Even if you cut the air vents behind the dash, a aftermarket radio will not fit.

 

[Capt-Zoom]

I haven't started looking much yet. What is the depth of the stock? I would think there would be something out there that is decent and fits.

Sponsored