New NHTSA Recall 24V652: Instrument Panel Cluster 3.5" Failure (9/5/24)

Ugh. I’ve been purposefully not doing the 19a clutch recall because I have an ACT aftermarket clutch and don’t want the crappy new software. Now I have to skip this new recall, too, because law says they have to perform all open recalls. Oh, well.

https://www.nhtsa.gov/recalls?nhtsaId=24V652#recalls480

Safety Issue Type: Recalls
September 05 2024 NHTSA Campaign Number: 24V652000

Instrument Panel Failure/FMVSS 101
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
NHTSA Campaign Number 24V652000 Manufacturer Chrysler (FCA US, LLC) Components ELECTRICAL SYSTEM
Potential Number of Units Affected 32863

Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters are expected to be mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

My guess... They will replace the Sport base 3.5" IP with the 7" IP , and reprogram.

We will find out soon !!!!

What I am wondering is that I replaced my instrument panel last October because of the whole thing failing just like stated..
Dealer had it for almost a month and paid for it out of my own pocket!
Will I get a reimbursement?

NULL POINTER said:

Click to expand...

That's for the Gladiator.
Here's the doc for the Wrangler.

Heimkehr said:

That's for the Gladiator.
Here's the doc for the Wrangler.

Click to expand...

Sorry, thought I was on the JT forum. Good catch, @Heimkehr

I'm not sure if I could trust my local dealer to do this. I may need a new dashboard afterwards

Well, mine has exceeded 28 months of service, so I don’t have to worry about them wanting to perform the clutch recalls.

Joeshek said:

What I am wondering is that I replaced my instrument panel last October because of the whole thing failing just like stated..
Dealer had it for almost a month and paid for it out of my own pocket!
Will I get a reimbursement?

Click to expand...

If it is recalled, you should be reimbursed...

Just ask the dealer to only do the new recall and not the clutch recall. If you think the dealer is tripping over wanting to do more clutch recalls you're very misinformed. They pay like piss.

I went in for the gear position sensor recall and specifically told them not to do the clutch one

desertdude59 said:

I'm not sure if I could trust my local dealer to do this. I may need a new dashboard afterwards

Click to expand...

Mm. The same thought had occurred to me.

If I could confirm that the recall was a straightforward, 1-for-1 module replacement with plug & play connectors, I might be tempted to simply take the non-functioning panel to my dealer for a trade. The fly in the ointment here is that they might reasonably want to observe said nonfunctioning with the panel in situ, prior to approving and proceeding with the recall replacement work.

Lack of trust is an annoyance, but when it's earned, we just have to figure out a way to deal with it.

Heimkehr said:

Mm. The same thought had occurred to me.

If I could confirm that the recall was a straightforward, 1-for-1 module replacement with plug & play connectors, I might be tempted to simply take the non-functioning panel to my dealer for a trade. The fly in the ointment here is that they might reasonably want to observe said nonfunctioning with the panel in situ, prior to approving and proceeding with the recall replacement work.

Lack of trust is an annoyance, but when it's earned, we just have to figure out a way to deal with it.

Click to expand...

Last time they had my Wrangler was for a rear main seal. They had to replace it twice and dented my hood. They fixed the hood, but had the Jeep for about 45 days. I think I'm good since I have the technology package.

I use to have a Cherokee Trailhawk that they ripped the CV when they did the PTU and they didn't say anything. I wouldn't trust them to wash my Jeep anymore.

yes, there's a while webpage for getting reimbursed for repairs that were later part of a recall, but good luck with that... it's even further behind than the recalls are.

you'll probably have to reach out to Stella directly to make anything happen.

Nitehawk92 said:

If it is recalled, you should be reimbursed...

Click to expand...

This sucks. I hate going to my dealer. They did the steering box update because my Jeep wandered like a drunken scout and destroyed the drag link ball joint that connects to the pitman arm. Tearing shit up annoys me, sending it out that way pisses me off. I’m gonna need some Prozac…..