Weird ignition / starter experience

[Arterius2]

Found this thread googling my current problem.

I'm having a similar issue. I purchased my 2019 Wrangler Unlimited Moab in late June. When I get into the car, sit in the driver's seat, depress the break pedal to the floor, and push the ignition button with the keys in my hand, it will "chigga chigga," or "click" (these words mean the same thing guys...) repeatedly for 10-30 seconds before failing to turnover. It simply fails to turn over and then the electrical systems turn on (radio, fan, lights, etc). Following that it will usually turn on with the second ignnition attempt, but not always.

I've taken it to the dealer twice now to look at it. The first time, I was able to replicate the problem in the presence of the service rep who took my car. The dealer held onto it for a week before telling me they couldn't replicate the issue and to come get my car.

The problem occured for me literally two hours after picking it up from the dealer and several more times the next day. So I began filming my ignition attempts. Over the course of 2 weeks it happened no less than 20 times, and I'd managed to record 13 separate instances of it happening.

I brought the car back into the dealer, posted the videos to an online album, sent the link to my vehicle care manager and the dealership operations manager, and told them that if they couldn't replicate the problem they needed to try harder... They've had the car for 10 days now and still can't narrow down the problem or identify it as a known issue. I on the other hand found 10 posts just like this googling "JL wrangler ignition problem." Go figure.

On the bright side, dealer finally admitted that they were able to replicate the problem this afternoon and would seek further assistance from Chrysler. Meanwhile, I'm paying a hefty monthly payment on a 50k dollar car and driving a loaner Cherokee...

This is not my first jeep. Before this I drove a 2012 2dr Sahara and before that a an 89 YJ Sahara. I've been dreaming of buying a top trim wrangler like the Rubicon or Moab for years and now that I've gotten around to it, I'm pretty disappointed in the experience. You can't help but feel like no matter how high the trim, you're still just driving a chrysler.

Here are a couple videos of it saved to a Google album.

https://photos.app.goo.gl/Ccko1uPVC4MXj2mJ7

https://www.jlwranglerforums.com/forum/threads/yep-my-jeep-just-broke-down-won’t-start.35249/

Sponsored