What you're seeing here is the oleophobic coating on the screen coming off. Unfortunately, Jeep won't replace this kind of damage under warranty. They'll cover screen delamination, but they'll consider this general wear and tear.Did you ever get this resolved? I recently bought a used Jeep thats still under warranty and the screen looks like this:
Apparently, the screen delamination is a manufacturing defect over at LG and is still a problem well into the 2020 model year. A new version of the display component has been produced that fixes this and is just now starting to make its way into vehicles.Mine is delaminating, but is scratch free after 3 years. I did put a Mopar screen protector on it early on, so I'd highly recommend that for anyone whose screen is not yet scratched. It did its job well and was cheap. I think $15 bucks for two of them. The one was almost 2.75 years old and was perfect when I peeled it off. I peeled it because I at first thought the delamination was a scratch on either the protector or the screen underneath.
I'm happy to wait. Mine is not terrible and I can only really see it when the screen is off. I know it will get worse, but I've got time, unless they decide they want to do it under the 36k warranty. If not, I've got the lifetime with $200 deductible. If I use that, I'll wait until I can be sure to get the new one.Apparently, the screen delamination is a manufacturing defect over at LG and is still a problem well into the 2020 model year. A new version of the display component has been produced that fixes this and is just now starting to make its way into vehicles.
I got my UConnect replaced from an update failure that bricked the device, but the replacement unit's screen (built in late 2019) started delaminating about a week after I got it. Whatever adhesive they use for these things apparently succumbs to the heat produced by the display. Mine started very small in the top left corner, but a good 20% of that area of the entire display is now separated.