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Uconnect completely out (temporarily)

zhilbert

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Zac
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Illinois
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2018 JLU Sport S
I was on vacation last week in the Smokey Mountains. The Jeep was great for all the mountain driving, but one morning, my Uconnect completely died. It went blank just before parking at a store. When I came out of the store (about 10 minutes later) it still wouldn't turn on. I restarted a few times with no luck; it still remained off. I also didn't have any power coming out of the USB ports, so I was wondering if maybe a fuse went out. But then after about 45 minutes of driving followed by about two hours of the car being off, the Uconnect started working normally. I haven't had any problems since.

Anyone have this issue before or know what might have caused it? I am wondering if the circuitry got too hot or something. It was in the 90s and I think both my wife and I were charging our phones through USB. If there's thermo-regulator that got too hot, that would act like a fuse being out and cut power until it cooled down sufficiently. Either something like that or a loose wire that jiggled out and back in is all I can think of.
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Vandy23

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Craig
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Jersey
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18 JlU Sahara
Mine has never went blank but my front USB does not recognize any devices nor does carplay work. The remaining 3 USBs don't work at all. Going in to dealership on Monday to hopefully get this fixed!
 

JeepCares

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JL
Mine has never went blank but my front USB does not recognize any devices nor does carplay work. The remaining 3 USBs don't work at all. Going in to dealership on Monday to hopefully get this fixed!
Hi Vandy23,

We're sorry to hear that you are having a tough time with the USBs in your Jeep. If you are in need of additional assistance while your vehicle is in service, please send us a PM. We are happy to assist.

Darlene
Jeep Social Care Specialist
 

Ozric

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Benjamin
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Los Angeles, CA
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2018 Jeep Wrangler Sport S
Mine randomly restarts, sometimes it is like a flash and other times it takes longer. The radio, phone and SiriusXM don't hold faves or settings and Android Auto not always connects on the first try. I will schedule a dealer visit to have it looked at soon.
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