Trackbar installed incorrectly [Steering Issues]

  1. Sean K.

    Sean K. Well-Known Member

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    It's not mounted in double shear....i.e., the joint should be BETWEEN the two ears. Good God...how in the fuck did that leave the factory OR multiple dealers like that?????
     
  2. Keeper

    Keeper Well-Known Member

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    My trackbar is installed correctly, but I still have loose steering.
     
  3. JeepCares

    JeepCares Well-Known Member

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    Hi Keeper,
    We recommend returning to your dealer for further inspection. We are happy to help with this process as well. We can be reached via private message.
    Lydia
    Jeep Social Care Specialist
     
  4. wrangster

    wrangster Well-Known Member

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    I had changed my steering stabilizer just because I went up a tire size. When I took off the original I noticed it was holding gravel inside the piston cover. Not that this is important and I am not selling stabilizers however its not a good idea to cover the piston on a horizontal mount. This can cause early issues with the stabilizer since now it is grinding itself on gravel as it moves. I do travel gravel roads a few times a week!
     
  5. #1 for me

    #1 for me Well-Known Member

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    FCA should have a service bulletin for this issue !
     
  6. oceanblue2019

    oceanblue2019 Well-Known Member

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    You sure it wasn’t moved when the steering stabilizer swapped?

    I can’t see it leaving the factory like this but that might just be giving FCA too much credit....
     
  7. OP
    OP
    TeeravX

    TeeravX Member

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    Yeah on the stabilizer install I didn't have move the trackbar. If I had screwed it up I would have swallowed my pride and just not posted anything about it.

    What irritates me is getting it inspected by the dealership and nobody seeing it. Seems like they are used to writing off the steering stuff because it is a common complaint that doesn’t seem to have a definitive solution. Then they come up with bs to give customers about how mt models have looser steering.. I know dealers are hit and miss but I think they wanted me out the door and didn’t give it the time of day.
     
  8. #1 for me

    #1 for me Well-Known Member

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    Evidently the assembler that normally does the front steering components was obviously absent or on vacation and had fill in .
     
  9. #1 for me

    #1 for me Well-Known Member

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    Occupation:
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    Normally the next assembler installing components checks previous installer work and so on .
     
  10. oceanblue2019

    oceanblue2019 Well-Known Member

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    Are you sure they even LOOKED AT IT? Or just check off they inspected it to make you go away as just another Jeep driver irritated over steering issues?
     
  11. OP
    OP
    TeeravX

    TeeravX Member

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    The first dealership said it drove normally without inspecting it, the second one said they did a full inspection on it and even re-torqued some components down.
     
  12. Keeper

    Keeper Well-Known Member

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    Lydia,

    I've already been to the dealer.

    1) The dealer said there's nothing they can do, because there's no service bulletin from FCA. They mentioned opening a case. The vehicle is still unsafe to drive on the highway, so that means nothing to me.
    2) The service manager asked me where I bought my Wrangler! (Not there.)

    Given both of the above, I won't be visiting my dealer unless I see some evidence that they have any clue and inclination on how to fix steering issues. I'll keep an eye on the boards for anything positive, and hope for the best for my wife when she's driving 70 MPH on a 2-lane freeway while overtaking a semi.
     
  13. californiajeeping

    californiajeeping Well-Known Member

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    This does not surprise me at all. My JL's loose steering problems were fixed by tightening the finger tight ball joint nuts and 50% loose track bar bolts, drag link bolts, etc. Several people have reported this exact same loose steering component fasteners in the other main steering thread on this website. Even one of of the Star Bulletins says to check steering component torque specs, so FCA is aware of the loose parts issue, but no mention about the track bar being installed outside of the bracket. There are two different videos of Chrysler factory employees smoking weed and drinking beer at lunch on YouTube. Search YouTube and you will find the video evidence provided by a news station. This would explain the lack of quality on the factory line.
     
  14. Dkretden

    Dkretden Well-Known Member

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    Wow! If this really did come from the factory in this condition, that is utterly disgraceful.

    Every time I begin to think that FCA and their dealer network are actually trying to do things better, I see stuff like this that confirms that it’s all lipstick on pig.
     
  15. JeepCares

    JeepCares Well-Known Member

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    Hi Keeper,
    I certainly understand where you're coming from so I'd like to help you get this resolved with the help of your dealer. We are available via private message if have any questions.
    Lydia
    Jeep Social Care Specialist
     
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