JLaudioexpert
New Member
- First Name
- Jason
- Joined
- Oct 9, 2020
- Threads
- 1
- Messages
- 1
- Reaction score
- 0
- Location
- Pennsylvania
- Vehicle(s)
- 2019 Wrangler Sportharacon
- Thread starter
- #1
Hi all. Few years ago I put a Rugged Ridge Spartacus bumper on my JL. It was a mess out of the box. Nearly every bracket was bent so I had to hammer them straight, welding flash landed in a bolt hole, could not mount bumper until they sent replacement, paint seemed to be very thin but hey, it’s Rugged Ridge I assumed it would be ok. It is now a rusty mess. Love my Jeep, hate the rusted mess. I contacted them, dealt with Bruce in customer service. Problem is I don’t have A receipt because the shop I was working at who i bought it through is now out of business and does not have access to their records.. yes, it’s my fault I don’t have a receipt, I get it. I’m hoping someone here can connect me with a big shot at Rugged who can see past the technicality of not having a paper. I’m disappointed they are “hiding” behind this policy. Bottom line, I’m their customer with their bumper, wheels, sill plates and a few other things. Spartacus bumper has been a wreck since day 1, I want them to stand behind their product. It’s clearly their product. I also told Bruce I’m bummed they can’t look up the shop I was working at so they can see record we bought it from them. Anyone have Rugged Ridge rust issues and any success working with them on it? Thanks all.
Sponsored