Quadratec phone number?

[Texas Jammer]

Hello,

I am trying to return a defective product and Quadratec customer service keeps returning my emails as “undeliverable”.

Does anyone have an email that works? I’ve tried their website too.

thanks

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[rk911]

Google says this is their phone number: +1-800-745-6037

 

[Texas Jammer]

Google says this is their phone number: +1-800-745-6037

yeah but nobody answers…..

…..and no one monitors their website chat

…..and they don’t respond to emails

 

[rk911]

yeah but nobody answers…..

…..and no one monitors their website chat

…..and they don’t respond to emails

Are they still is business?

 

[sherpaJL]

@Quadratec

 

[Quadratec]

Hello,

I am trying to return a defective product and Quadratec customer service keeps returning my emails as “undeliverable”.

Does anyone have an email that works? I’ve tried their website too.

thanks

Good afternoon,

I'm sorry to hear you've been having trouble getting in touch with us—thank you for your patience!

You can reach our Customer Service team by emailing us at [email protected]. We also offer live chat support on our website, available Monday through Friday, 9:00 AM – 5:00 PM EST.

If you prefer to speak with someone directly, our Sales Department is happy to help by phone:

Phone Sales Department: 1-800-745-2348
Hours:
• Monday – Thursday: 9:00 AM – 7:00 PM EST
• Friday: 9:00 AM – 6:00 PM EST

If it's easier for you, feel free to send me a private message on the forum with your order information and I’d be happy to look into it personally for you.

Hope this helps, and I look forward to getting this sorted out for you!

Have a great rest of your day,
Ice

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