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Good Afternoon, I am sincerely sorry to hear that your experience with your order has not been good for you. Can you please message me privately with your order number, so I can take a look at this for you? Thank you, Gianne

Good morning Scott, Thank you for reaching out! When placing an order online, you will need to choose your payment method first; i.e., Card, PayPal, or Venmo. Then on the Confirm Your Order page of check-out there will be a box where you can enter the gift certificate code(s). Please include the...

Hello! Just wanted to reach out and offer some useful tips and links that may be helpful for setting up your amazing new Jeep! We have this pretty detailed article available on our Blog that offers advice on the Ten Best Jeep Wrangler Mods For A First-Time Owner . Apart from that, here are...

Good morning Alan, Wanted to stop in and say congrats on your new Jeep! Also, to let you know that we do have a pretty detailed article available in the Blog section of our site about great 1st time mods for first time Jeep owners! I will share the link below. Ten Best Jeep Wrangler Mods For A...

Good Morning, I am sorry to hear that you have not had a great experience with this order. Can you please message me privately with your order number, so I can take a look at this for you? Thank you, Rebecca

Mark, I have just heard back that this is shipping today via FedEx 782167095447 . Please allow Hello David, Please reach out privately with your order number, and I can certainly look into that for you! Thank you, Rebecca

Hello Mark, I am very sorry for the delay and inconvenience this order has caused you. I am also very sorry to hear that you are not happy with our customer service during this wait time. Unfortunately, the order you are waiting for is a warranty replacement for hardware. As I explained in the...

Hello Brian, I apologize for the inconvenience. Unfortunately, our discounts cannot be combined with other promotions or offers. Our First Responder discount, as well as our forum discount, are 5%. Please message us if you have any further questions or concerns. Thank you, Rebecca

Hello! We do not normally have coupon codes, except occasionally at vendor events. However, we do offer a discount for our forum members, though! Send us a message, and we will happily apply the discount to your account for all future eligible orders! Thank you, Rebecca

Mark, I am very sorry for the delay and inconvenience of this warranty order. As I explained previously, this was fulfilled by the manufacturer directly, so this is not physically in our warehouse. I am very sorry for the delay of this warranty replacement. I have reached out to the...

Bobby, I am very sorry for misspeaking. I meant that we have put in a warranty replacement order for the missing alcohol pad and cloth. I should have said this is in the process of being taken care of. Thank you for your patience and understanding. Please reach out to me if there is anything...

Hello, I am very sorry for the way your tube doors arrived, but I am so glad we could get this resolved for you so quickly! Thank you for trusting us with your Jeep needs! Thank you, Rebecca

Hello Bobby! I got your message and this has already been taken care of for you. Have a great day! Thank you, Rebecca

Hello, I am very sorry to hear that this order arrived incomplete. Please message me with the order number, so I can get this resolved for you. Thank you, Rebecca

Hello, I am very sorry for the delay in your order. Please message me with your order number, and I will look into this for you. Thank you in advance. Thank you, Rebecca

Hello, We do have 3 warehouses, yes. However, the inventory in each warehouse is sometimes different. Sometimes customers who live on the west coast have orders fulfilled from the east coast warehouse and vice versa. If you ever have an order and would like to know what warehouse it was...

Hello! I am very sorry for the delay of your parts. Unfortunately, a lot of manufacturers are experiencing delays that were unexpected. If you message me with your order number, I will personally reach out to the vendor for your paint pen to get an updated ETA on your order. Thank you for your...

Hello, I am very sorry for the inconvenience of how these two packages arrived to you. I will definitely bring this to the attention of our warehouse. If there is anything else I can help you with, please feel free to reach out. Have a great day. Thank you, Rebecca

Hello! I am very sorry for the inconvenience this has caused you. Please private message me your order number, and I will help resolve this for you. Thank you, Rebecca