PSA Issues with backup camera

[plex]

For newcomers, this black/blue/green screen and guideline disappearing are very common uConnect software bugs, not only in Jeep, but also Dodge and Ram which also have uConnect options, you can search on their forum and you will see it was basically beaten to death.

There is NO solution at this time, until FCA software programmers figure it out. Meanwhile, you can

(1) whenever start up your car, wait till the whole system boot/stabilize itself before shift into "R", this will give plenty of time for camera software.

(2) if any of the symptoms happens, it will go away after parking your Jeep for two or three hours. Or you can force reboot the uConnect by pull F11 and F97 fuses. Tazer can also reboot your radio.

DO NOT let your dealer fix it the hard way, unless you are 100% sure it is hardware related which 99% of the time it is not. In order to do this, the dealer pretty much has to tear down your dash panel, quarter panel, b-pillar trim, cargo trim, and tailgate trim. Most of the time, they won't fix anything and they will slap your trims together which will become loose wires and rattle heaven.

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[Arterius2]

My dealer replaced the backup cam harness and flashed my pcm to latest. Haven’t had any issues since.

 

[zorro2032]

I've had the blue screen of death once and yes it did reset its self after of few hours. However, I've had "glitching" problems with the camera from the beginning. The image shifts and stutters on the screen while backing up but not so much while stationary. I was thinking it was a loose wire and my intention was to get it looked at its first free old change along with the loose passenger headrest and any other items I find not up to snuff from the factory btwn now and then.

 

[LHB]

Sad to say I've had variety of electrical problems with my Jeep. Intermittent loss of audio, backup camera not going on, blue screen, "turn signal light out" error when it's not out...I just hope they figure it all out before my warranty expires!

 

[JeepCares]

Sad to say I've had variety of electrical problems with my Jeep. Intermittent loss of audio, backup camera not going on, blue screen, "turn signal light out" error when it's not out...I just hope they figure it all out before my warranty expires!

Hi LHB,
We regret to hear that you are experiencing these infotainment concerns. Please send our team a private message if you would like some additional assistance!
Alex
Jeep Social Care Specialist

 

[PremixIsLife]

My 19 reverse cam has gone completely black and has been reverse colors.
True that it appears to fix itself after a few hours.
I have many problems that seem to go away. Waiting for that day when its important and it shuts me down or leaves me stranded.

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