Off Road Pages disappeared today

[bkgray115]

Lost ORP today!!! what is the best and easiest solution?

call uconnect and confirm that you need a dealer update ( so dealer cant charge you if you dont) then take to dealer for update

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[rockadile]

Lost ORP today!!! what is the best and easiest solution?

Wait for the next OTA update that adds it back. I lost mine but it came back yesterday.

 

[farrell5000]

I recently noticed my ORP has disappeared. I have an appointment with the dealer tomorrow. I will post how that goes.

 

[Mikejd1]

Mine came back, noticed it was next to Marketplace yesterday. Over last weekend ORP was not there

 

[77RRAD]

Received a call from U Connect and there is an OTA update coming in 2 to 3 weeks.

 

[No IFS]

Good info , my orp gone and replaced with marketplace. Subscribed for updates.

 

[DaK]

Took mine in had them update it. Took 'em close to 5 hrs to do the update. But they are back. They update also shuffles your hotkeys. ARGH... Worse than a windows update. LOL.

 

[bkgray115]

Took mine in had them update it. Took 'em close to 5 hrs to do the update. But they are back. They update also shuffles your hotkeys. ARGH... Worse than a windows update. LOL.

Yes, but I do like that the phone bluetooth is now on with the main fm/am/sat page.

 

[HiLow1Go]

Lost ORP today!!! what is the best and easiest solution?

Saw that the ORP is back! Yay I guess i got the update over the air as well! i scheduled a visit to the dealership last week for Dec 26TH for a manual update... i guess I'm not going anymore

 

[Powerwagon1]

call uconnect and confirm that you need a dealer update ( so dealer cant charge you if you dont) then take to dealer for update

Lost my ORP last week, Just returned from my dealer (Moritz in Ft. Worth) and here is what they had to say on the service ticket; No Problem Found, Customer does not have subscription to apps.
A quick call to Jeepcares and a case # filed we will see where this goes. I keep telling myself it's not a big deal but its like what are they going to take away next ?

 

[Aomathur]

@Greg H, Can you please send me your VIN in a private message? I am forwarding this internally.

Darlene
Jeep Social Care Specialist

Hi,
I have 2019 Jeep JL. My offroad pages disappeared a few months back. When i asked dealer (San Jose Steven Creek, address 4100 stevens creek road, san jose 95129), service adviser told me they can't do anything, updates are over the air.
I check the uconnect website with my for update, but got message that i have latest software version.
Pleae advise what to do.
Thanks

 

[paffemt]

The Uconnect website says mine was up to date, but went into the dealer today for a map update on my 2019 Sahara and they said there was an update available that needed to be done. They said after this update, I would be able to get OTA updates from then on. Apparently OTA's were not enabled. The update supposedly fixed the two audio isues (the low volume and no volume - I had experienced both) and a GPS time issue. After the update I noticed ORP was no longer there. Later in the day I found that ORP returns after a minute of runtime. Weird.

 

[No IFS]

Hi,
I have 2019 Jeep JL. My offroad pages disappeared a few months back. When i asked dealer (San Jose Steven Creek, address 4100 stevens creek road, san jose 95129), service adviser told me they can't do anything, updates are over the air.
I check the uconnect website with my for update, but got message that i have latest software version.
Pleae advise what to do.
Thanks

Jeep cares is worthless,
Check this thread it fixed mine. Same problem as you.
https://www.jlwranglerforums.com/fo...-gained-marketplace.41411/page-18#post-983172

 

[JeepCares]

Hi,
I have 2019 Jeep JL. My offroad pages disappeared a few months back. When i asked dealer (San Jose Steven Creek, address 4100 stevens creek road, san jose 95129), service adviser told me they can't do anything, updates are over the air.
I check the uconnect website with my for update, but got message that i have latest software version.
Pleae advise what to do.
Thanks

Hi @Aomathur,

We recommend visiting your servicing Jeep dealer to receive the update. Please send us a PM if you are in need of additional support while in service.

Darlene
Jeep Cares

 

[paffemt]

Be careful of the update. My ORP is absent when I start up my Jeep. It returns after 1 minute of running. Also The GPS Guidance volume keeps resetting to 15 every time I restart my vehicle. Both are new since the update earlier today by the dealer.

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