LUX Lighting Scam or Legit?

[Burtv]

I started an order in Dec 2024 but left items in my shopping cart. I got an email from LUX reminding me I left items in my cart. I reply emailed them back and asked if they were still honoring the Black Friday discount the Eddie presented in a You Tube video, they informed that discount had expired.

Soon after LUX introduced an end of the year discount before they raised prices in January 2025, so I took advantage of that offer and placed my order Dec 31, 2024. I received a confirmation of my order but have never heard from them again.

I sent a couple emails about a change to my order shortly after making the order but never got replies.

Tried to send an email via their website but their "I am a human" verification through "Captcha" service does not function properly so I can't send them an email via their website. They don't list a phone number or a physical address all red flags of a fraudulent business.

Has anyone placed an order after Dec 31, 2024 an received the order product from LUX Lighting?

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[Heimkehr]

I have not purchased any items from that vendor.

You might consider initiating a credit card chargeback request, if you used plastic for the original purchase. The facts seem to be on your side here.

 

[Flip]

No siree Bob, and I am not going to after reading your post.

Thanks for sharing it. I do hope you get your money back.

 

[Burtv]

I have not purchased any items from that vendor.

You might consider initiating a credit card chargeback request, if you used plastic for the original purchase. The facts seem to be on your side here.

I'm researching that now, thanks

 

[aerosynch]

I ordered their Monster LEDs but back in November of 2023 and it took a couple of weeks but so far they are still rocking. Not sure if anything has changed with them since though.

 

[ScotM]

I ordered 4 mounting plates for magnetic lights in December, got them promptly

 

[Fstduc]

I ordered mine sometime back… received what I was due… that said I would go a different direction now. The Bluetooth app is the cheapest piece of Chinese c#$p I’ve ever tried to deal with. Basically doesn’t work at all.

 

[ScotM]

I ended up with infinite off-road, plug and play Bluetooth works gteat

 

[bcupton]

I run Lux lights because I like how they are magnetic! I will say the remote is troubling. With phone support I was able to get them working

 

[ScotM]

I run Lux lights because I like how they are magnetic! I will say the remote is troubling. With phone support I was able to get them working

I’m pretty sure the inifinite off-road ones I got are actually lux lighting. They look identical.

 

[JerriChaires]

I’m pretty sure the inifinite off-road ones I got are actually lux lighting. They look identical.

Inifinte Off-Road is selling Lux Lighting lights. If you look at the top right of the page it says “LUX”. Even though it states “How does Infinite produce…….” It then goes to say it’s Lux Lighting.

 

[Rangemaster]

I am running LUX lights, ordered two sets Of 8 a few years ago. They are slow to email, but the product showed up fast.

 

[RatZero]

Had the 4 light set on my previous JT and they lasted a year and a half. One light went out with electrical current reaching it and Lux was not interested in any discussion about solutions as emails were never responded to.

They work great and were really bright, the wiring is robust and there was enough to reach all four wheels on a JT. But I'm not buying them again and found another use for the remaining 3.

 

[Heimkehr]

@Burtv
What's the verdict here?

 

[WannFly]

I am running lux monster LEDs , they are super bright, like blinding bright. Ordered Nov of 23, showed up shortly. They were pretty fast with email response too.

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