"It's a Jeep thing" Tolerance

[Shooting or Jeeping]

Precisely right. Suggesting I learn how to wrench a 50K brand new vehicle is not an option. Wrangler is no longer 20K truck. FCA wants to charge this kinda money then they're gonna attract my type of people. We whine complain and have really awesome bulletproof cars experience to compare Wrangler to. FCA needs to shape up

So don’t buy one? 8 pages of posts about how all of your other cars are glamorous and perfect and how Jeep is a wandering turd. Solution- stick with what you have. You are obviously happy with it. People have posted personal experiences about how they aren’t having issues and you’ve turned them away with gathered stats. Ok. So why drag yourself through it all?

And I find your wording offputting, if I might add. You clung to the post about “people being in denial if they have a good experience” and follow that with “they are going to attract people like me... that whine and complain” because they have owned expensive cars to compare it to. How self righteous is that?

But go on, post 16 more pages of degradation on the FCA brand. It’s a free world after all...

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[TERRAHAWK]

They don't have "so many problems." Go on any automotive forum for any brand and you will find tons of threads about issues owners are facing.

Jeeps have historically had a shit ton of problems, Chrysler doesn't have to care as much because people still buy them regardless.

 

[JLClt]

True, but you get better attitudes, service knowledge and expertise from a $18K Kia purchase / service department than you do a $50K Jeep / FCA purchase / service department. Something's wrong to be that low on the customer satisfaction list for THAT long. Corporate heads need to roll to fix it. New Jeep motto should be "Yeah, it breaks down more often, but our service departments are #1" not "Yeah, it breaks down more often, AND our service departments suck too!"

https://www.consumerreports.org/car...ion/car-brands-reliability-how-they-stack-up/

Very good point. Somehow Kia and Hyundai have managed to elevate themselves following Japanese formula of building better and better cars for more $. Good for them, now they actually make decent cars that cost decent money and are almost an alternative (some would argue that they are) to Honda, Toyota, Nissan and Mazda.

Chrysler or FCA is stuck with the old mentality from Sales to Service Dept because a lot of their customers were special finance and were lucky to get a car financed in the first place. Well that only worked with cheap Plymouth, Dodge and other models for 84 months at 14.99% APR. However, Plymouth is dead (thank God) and Dodge and Chrysler are making decent and rather expensive cars nowadays and Jeep is part of it since most of the dealers around here are all Chrysler/Dodge/Jeep.

So since FCA wants to go upmarket with 40-50-60K+ vehicles attempting to lure in folks that cross-shop in that price range ("my people") the dealerships have to be revamped from the ground up, from the way Sales folks are trained, look and act to Service departments being cleaner, friendlier, more knowledgeable, offer refreshments, free loaners, fix it first time, follow up calls to find out if everything is working ok after the visit, etc etc.

 

[RussJeep1]

Precisely right. Suggesting I learn how to wrench a 50K brand new vehicle is not an option. Wrangler is no longer 20K truck. FCA wants to charge this kinda money then they're gonna attract my type of people. We whine complain and have really awesome bulletproof cars experience to compare Wrangler to. FCA needs to shape up

You make valid points on the fact that for the money quality should be there: I contend it is for the JL--but take no issues with your premise when said in general terms across all (particularly expensive) vehicles.

I do take some issue though with your reference to bulletproof "cars." This is not to say that I don't believe you had such experiences--I do (I have.) But rather to point out that is was "cars" you had awesome maintenance records with, not "models of cars."

To this distinction and point: luck played a role (and perhaps your diligent care too, and certainly brand quality) in your experiences. Those same models of cards that you drove also experienced, across the entire product line, their share of defect.

This is not to imply that all models are the same. They're not. Clearly, some models are much more reliable than others.

Rather, it is to say that in part, "chance/luck/good fortune" plays a role in an owner's experience, while "engineering/quality control/commitment to service at minimal cost/inconvenience to the customer" is not random chance when applied across the entire model or brand: it's manufacturer commitment..

 

[JLClt]

So don’t buy one? 8 pages of posts about how all of your other cars are glamorous and perfect and how Jeep is a wandering turd. Solution- stick with what you have. You are obviously happy with it. People have posted personal experiences about how they aren’t having issues and you’ve turned them away with gathered stats. Ok. So why drag yourself through it all?

And I find your wording offputting, if I might add. You clung to the post about “people being in denial if they have a good experience” and follow that with “they are going to attract people like me... that whine and complain” because they have owned expensive cars to compare it to. How self righteous is that?

But go on, post 16 more pages of degradation on the FCA brand. It’s a free world after all...

I'm providing feedback on the biggest Jeep forum that FCA reads daily.
Any normal company happily pays for surveys and feedback - mine is free.
Some folks are so sensitive, it's just cars, like I'm insulting your mother or something, lol

 

[VNT]

on Another forum I visit, they have a section for Trolls called "assclown asylum", since we dont have that, just put JLCLT on your Ignore list and he will go back to BMW, Honda, Toyota boards.

 

[Shooting or Jeeping]

I'm providing feedback on the biggest Jeep forum that FCA reads daily.
Any normal company happily pays for surveys and feedback - mine is free.
Some folks are so sensitive, it's just cars, like I'm insulting your mother or something, lol

I’m far from sensitive about this. That I can assure you. I buy a car about every 2 years, so I don’t form some motherly bond.

My point is that you are rehashing the same argument over and over without an off ramp. As you mentioned, you have an opinion. Sure. But you have an opinion based on other opinions. You don’t actually own one. Ownership has direct information that you don’t get by stacking paperwork.

Are they perfect? Heck no. And I believe the other posters proved that no vehicle made is. If I had an issue I would post it. I spend hours a week tinkering with it and I’m not afraid of a price tag when it comes to how I handle a vehicle. They all come apart one piece at a time.

I guess I’m saying that you want a crusade against FCA, but I don’t want you spend all your time internetting to not see the results you expect. The Jeep is a sometimes quirky little machine that always balances keeping me on my toes and keeping me smiling. I’m not a homer, but I am confident in what I want and what satisfies my buying nature. You seem to be as well, and frankly- this isn’t the vehicle for you. I don’t say that often, but unless you are willing to budge off of your expectations, you are going to end up just posting complaints on an Internet forum instead of enjoying the outdoors as intended.

 

[Sean K.]

At this point you have my permission to put me on "ignore"
Have a great day.

I don't need your permission, scooter.

 

[Sean K.]

Yes, I know. I brought mine to the dealer first like you are supposed to so they could do THEIR jobs instead of me doing it for them.

No problem with taking it to several dealers first. That's what you should do.....and you have done.

You have EVERY right to be pissed that you bought a $50K POS. What a wise man does, however, is cut his losses. I've said it before on this forum, but apparently it bears repeating. When the dealer fails you....you have a couple of options to remedy your issues:

1) Go to another dealer...and keep going until you find one that takes care of you.
2) Trade in your Jeep
3) Fix it yourself

The problem is, you guys (some who DON'T EVEN OWN A JEEP YET....much less, knows for certain he'll have a problem) *SEEM* like you just want to bitch.

I have a rule for my guys at work: I don't care if you bitch....complain all you want, but there's a caveat. If you're going to complain...you have to propose a workable, viable solution. Otherwise, shut your cake hole.

You, like the OP, seeming unwilling to exercise option 3. So instead, you just whine. You're more interested in complaining than fixing your problem.

Why not start thinking about other options if you don't like the ones I just presented? I'm sure people here will even help you brainstorm. It's a lot more productive than what you're doing....

If my Jeep had unacceptable steering and the dealers wouldn't handle the issue (b/c FCA doesn't want to admit there's a problem)...I'd start diagnosing what could be causing the problem myself. Eliminate variables one at a time, ala the scientific method.

Last resort, ditch FCA's wonder steering marvel of electric assist to the proven hydro system, call up PSC and buy a beefed JK hydro assist box and put ram assist on it. Win/win. You have a rig you can steer 40's in the rocks with one finger and on the road it doesn't wander at all. It costs to play though....about $2K. But for all you ballers out there, you know...the OP's "type of people"....that's pocket change. Though one might have to turn a wrench themselves to fix said problem in that manner...probably too much for some. Might break a nail....then it's back to the manny/petty salon to get that repaired too, LOL.

 

[Sean K.]

Jeeps have historically had a shit ton of problems, Chrysler doesn't have to care as much because people still buy them regardless.

The Jeep in your avatar is SICK. What size tires? Stock axle or tons? Who's fenders?

 

[JLClt]

No problem with taking it to several dealers first. That's what you should do.....and you have done.

You have EVERY right to be pissed that you bought a $50K POS. What a wise man does, however, is cut his losses. I've said it before on this forum, but apparently it bears repeating. When the dealer fails you....you have a couple of options to remedy your issues:

1) Go to another dealer...and keep going until you find one that takes care of you.
2) Trade in your Jeep
3) Fix it yourself

The problem is, you guys (some who DON'T EVEN OWN A JEEP YET....much less, knows for certain he'll have a problem) *SEEM* like you just want to bitch.

I have a rule for my guys at work: I don't care if you bitch....complain all you want, but there's a caveat. If you're going to complain...you have to propose a workable, viable solution. Otherwise, shut your cake hole.

You, like the OP, seeming unwilling to exercise option 3. So instead, you just whine. You're more interested in complaining than fixing your problem.

Why not start thinking about other options if you don't like the ones I just presented? I'm sure people here will even help you brainstorm. It's a lot more productive than what you're doing....

If my Jeep had unacceptable steering and the dealers wouldn't handle the issue (b/c FCA doesn't want to admit there's a problem)...I'd start diagnosing what could be causing the problem myself. Eliminate variables one at a time, ala the scientific method.

Last resort, ditch FCA's wonder steering marvel of electric assist to the proven hydro system, call up PSC and buy a beefed JK hydro assist box and put ram assist on it. Win/win. You have a rig you can steer 40's in the rocks with one finger and on the road it doesn't wander at all. It costs to play though....about $2K. But for all you ballers out there, you know...the OP's "type of people"....that's pocket change. Though one might have to turn a wrench themselves to fix said problem in that manner...probably too much for some. Might break a nail....then it's back to the manny/petty salon to get that repaired too, LOL.

That's actually a good post, I even pressed the Like button
BTW, it's mani/pedi

 

[Sean K.]

Chrysler or FCA is stuck with the old mentality from Sales to Service Dept because a lot of their customers were special finance and were lucky to get a car financed in the first place. Well that only worked with cheap Plymouth, Dodge and other models for 84 months at 14.99% APR. However, Plymouth is dead (thank God) and Dodge and Chrysler are making decent and rather expensive cars nowadays and Jeep is part of it since most of the dealers around here are all Chrysler/Dodge/Jeep.

So since FCA wants to go upmarket with 40-50-60K+ vehicles attempting to lure in folks that cross-shop in that price range ("my people") ....blah, blah, blah

Get that folks? Jeep people used to be all poor people with bad credit. Now they're attracting higher income buyers with their more expensive vehicles (except inflation dictates that most mid level cars are $30K....just a little below base Wrangler pricing)...or so the OP incorrectly thinks. Obviously has no clue about the demographics for specialty vehicles.

Hey OP...why don't you go buy a G-Wagen. What? Can't afford it?

 

[Sean K.]

That's actually a good post, I even pressed the Like button
BTW, it's mani/pedi

You'd know.

 

[Aimless1]

I don't own a Wrangler yet. Never have. I am planning on it when I'm ready in 2019. I have to say JLClt you do seem to be an arrogant a**. Really? You do not own one. Do not drive one. Have never owned one. And you keep saying the same thing over and over, which does not either make it true or untrue. Get off your soap box, read, listen and if you finally buy one, then post YOUR personal experiences.

I am happy you spend most of your time here in this thread pontificating your theory. Yep, a theory to you because you have not experienced the issue(s) and therefore don't know. Happy because you don't pollute the threads I prefer to read.

Driving a truck is NOT like driving a car. Driving 4wd is NOT like driving AWD. They handle different and operate differently. Yes, the Chrysler badge has long been known to produce among the least reliable vehicles going back to at least the 1970s. It has long been part of their dna and that is not going to change. Ask Daimler.

Like many on a forum who either beat a dead horse to death or keep repeating their opinion ad nauseum, you have lost credibility with most on the issues that drive you to post. It's not so much putting you on ignore, but rather your opinion is no longer credible.

Good luck to you. Hope you find another vehicle that makes you happy. Based on your obsessions it appears the Wrangler will never make you smile.

 

[JLClt]

You'd know.

An attempt at extending my arm to shake and move on failed.
Ok, please go back in the shop your smoke break is over, people are waiting.

No I can't afford a new Geländewagen

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