Issue Bulletin: Backup Camera Inoperative / Blue Screen

[RobNY]

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[Mr. ed]

The dealer checked my connections and the camera still didn't work. They have replaced the camera and so far so good.

 

[Jruedastinger]

The dealer checked my connections and the camera still didn't work. They have replaced the camera and so far so good.

How many times did you take it in before they replaced the camera

 

[Jeepin_Donnie]

I'm taking mine in tomorrow for this issue.

 

[JeepCares]

I'm taking mine in tomorrow for this issue.

Hi Jeepin_Donnie,

We are glad to hear that you will be working with your dealer to have this concern resolved. If you are in need of additional assistance, please send us a PM with your VIN and mileage. We are happy to help.

Darlene
Jeep Social Care Specialist

 

[Sftdyna0326$]

Jeep care’s took care of my issue on the first visit with my dealer. Harness and camera replaced and issue has been resolved! Thankyou Cecelia

 

[Jeepin_Donnie]

Hi Jeepin_Donnie,

We are glad to hear that you will be working with your dealer to have this concern resolved. If you are in need of additional assistance, please send us a PM with your VIN and mileage. We are happy to help.

Darlene
Jeep Social Care Specialist

Hi Darlene,

Will do because the issue hasn't been resolved. Thank you.

 

[Spotteddawg]

Just experienced the back up camera failure and blue screen today. Tried several fixes (thanks to all the great recommendations on this forum) and so far nothing. Will bring into the Jeep dealership tomorrow morning

* update *
Disconnected the batteries and left them over night. This morning, reconnected them and everything was back to normal.

 

[Danasauruswreck]

I just bought my Jeep 4 days ago and the backup camera went blue today. I checked some blogs, drove around a little, cut the engine, turned it back on, and still blue. What would Be recommended, not even a week off the lot yet?

 

[JeepCares]

I just bought my Jeep 4 days ago and the backup camera went blue today. I checked some blogs, drove around a little, cut the engine, turned it back on, and still blue. What would Be recommended, not even a week off the lot yet?

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
JeepCares

 

[Danasauruswreck]

Thanks jeepcares,

the camera came on this morning, my concern is if this becomes a consistent problem, is there any advice on fixing it Myself or if this is something the dealership should handle, especially so soon after purchase?

 

[JeepCares]

Thanks jeepcares,

the camera came on this morning, my concern is if this becomes a consistent problem, is there any advice on fixing it Myself or if this is something the dealership should handle, especially so soon after purchase?

I would recommend reaching out to your dealership if this concern happens again.

Alison
JeepCares

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