How to tighten steering.

[JeepCares]

Just read through all of this, since I just got my Jeep and definitely feeling the issues described in this forum. Im curious, it doesnt seem like anyone got it resolved by taking the vehicle to the dealer? It seems like my only option is to wait and hopefully it magically gets better?

Hi 3uPh0riK,
We would like to work with you on this and make sure we have your experience documented within our systems. Please send our team a private message with additional details.

Many of us on this site have been hoping it magically gets better for months but it doesn't. FCA should stand behind their products and admit this is a safety issue and come up with a fix. I've owned several Jeeps over the years as have my family members, but this is our last one unless something happens soon. Taking a long road trip in a few months and it won't be in my Wrangler unless it's fixed.

Kysport, we are working with any customers that come into private messages on this as we have stated on multiple threads. If you have not sent us a PM with additional details yet, please do.

Julie
Jeep Social Care Specialist

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[Holymoly1963]

I am picking up my JLUR tomorrow! Yay! I test drove a JLUR and it felt fine. Different from my other JKs - not better or worse, just different. However, it was light years better than my current CJ or any of my previous YJs or TJs. The longer wheelbase just makes it less flighty and the wider axles just makes it feel more grounded. The dynamic steering control works well but it takes some getting used to, especially if you’re used to being in control. You’re basically relinquishing control to a computer whenever making turns at higher speeds.

To declare that the JL steering is worse than a CJ or a YJ is just sensationalism and simply not true. Now, there may be particular JLs that left the factory with steering issues, but I think those are the exception, not the rule.

The JL is far and away a huge improvement over the Jeeps of yesteryear, and a logical and welcome evolution of its predecessor JK.

I got the exception!

 

[Holymoly1963]

I’ve had 4 jkur’s before my JLUR. The Jk’s When new had darty steering and drifted until the tires wore in a little bit. After that, no problem. I always ran 40 psi in the stock BFG’s and they all drove straight as an arrow.

Fast forward to my JLUR. Picked it up at the dealer and it was all over the road. Checked the tire pressure and the tires were inflated to 47psi. You could look at the tires and see the tread crowning in the middle from over inflation.The All Terrains seem to be suited to run at a lower PSI range.

I dropped the pressure to 39 psi and it immediately made a 100% improvement.

No Jeep will ever drive like a BMW, Mercedes or Lexus. But the JL with it’s quicker steering ratio and improved turning radius is a massive improvement over past models.

Did the same thing..no improvement

 

[Holymoly1963]

Today I drove for several miles on a really straight, flat road to see if my steering has improved any with 3000 miles on my JLUS. I was running between 60 and 70 the whole time. What I noticed is that if I hold the Wheel at 12:00 and am going perfectly straight, that I can move the Wheel about 1.5 to 2.0 inches off of center in either right or left direction, and there is no change in my direction. Once I turn farther than that, my Wrangler will move the front wheels. Not sure if this is normal or not. Tires at 35#. Have any of you guys tried this? Very interested. Thanks very much.

That's normal on my 1931 Ford Model A.....not for a 2018 Wrangler

 

[DivingPyrate]

We need to help them help us, Everyone just PM jeep cares and keep them updated on everything you try
if enough people work with them, we have a better shot at resolving.

 

[carolinaclan]

Jeep Cares is a joke. They assigned me a case manager who never responds to anything I send them or return messages. I have a JL that I have owned for a little over two months and it has spent more time in the shop then on the road.

 

[Tommy1569]

Yj Tj and Now a JL owner.
I have no problem driving in a straight line on hwy. I can only remember YJ was a little sketchy at 70mph with 33s.

 

[Holymoly1963]

if enough people work with them, we have a better shot at resolving.

That parrot would look good in my lane wandering Mojito Jeep

 

[Zoobie]

On my '15 JKU this issue was addressed by putting on a Teraflex trackbar. The stock trackbar is weak and flex's, which causes this sloppiness in the steering. See this video which clearly demonstrates the issue:


This is how I fixed it on my JKU and I assume this is the same problem you are now seeing on the JL with the stock trackbar

 

[WXman]

Jeep Cares is a joke. They assigned me a case manager who never responds to anything I send them or return messages. I have a JL that I have owned for a little over two months and it has spent more time in the shop then on the road.

It's nice that FCA is trying to show a positive presence on social media platforms. But, at the end of the day the people who operate the Jeep Cares accounts have little to no power or authority to do anything special for us. It's an utter waste of consumers' time and effort. Nothing against those people, because they are only doing their jobs. But, the truth of the matter is that they mean nothing to us. We're at the mercy of dealerships, which are largely dishonest and uncaring, and that's just how it is.

 

[Tfom]

Correct me if I'm wrong, but it seems like those who have adjusted the steering box saw the problem go away. Is there anyone who has tried that and had no success?

 

[jeremyjeep]

Correct me if I'm wrong, but it seems like those who have adjusted the steering box saw the problem go away. Is there anyone who has tried that and had no success?

When I asked the dealer about other customers steering issues after they fixed mine, they say when they get customer complaints about the steering, they either get "it is perfect now" or "it is way better than before" after adjusting the steering box. If they get the "it is way better than before" comment, they remind the customer that a Wrangler is more in the truck category, not a BMW category. To which, most customers respond with "good point".

 

[Tfom]

When I asked the dealer about other customers steering issues after they fixed mine, they say when they get customer complaints about the steering, they either get "it is perfect now" or "it is way better than before" after adjusting the steering box. If they get the "it is way better than before" comment, they remind the customer that a Wrangler is more in the truck category, not a BMW category. To which, most customers respond with "good point".

Well that's good to hear. I've test driven two and mine arrives this week. The second one felt a little drifty compared to the first, but nothing bad like people's description here. It could have just been overinflated tires. It seems like there is a clear fix then should this problem exist for anyone.

 

[jeremyjeep]

Well that's good to hear. I've test driven two and mine arrives this week. The second one felt a little drifty compared to the first, but nothing bad like people's description here. It could have just been overinflated tires. It seems like there is a clear fix then should this problem exist for anyone.

I'm sure after the tires are inflated to the correct levels, the steering box is adjusted and after the break-in period, most steering problems will be fixed - fixed meaning still drives truck-like, but not having to constantly over-correct and looks like those fake driving scenes in older movies. Then I'm sure there are exceptions where there could be other issues like front end alignment, toe adjustment, bad steering box, uneven tire wear, shock failure on one side, etc.

 

[DivingPyrate]

That parrot would look good in my lane wandering Mojito Jeep

Wow that is a bit hostile
Not jeep owner like at all

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