Help With Order Status Codes

Brad41

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jeremyjeep

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No, she wouldn’t tell me. Said it’s for internal use only. :mad:
Try Jeep.com chat again and get a different person. 100% of the time, they have given me the status code. You just happen to get the wrong person in chat.
 
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Brad41

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If anyone cares to know or wondered the same, My sales rep advised it was “jb”. Fc red jlur ordered 3/13.
 

jeremyjeep

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If anyone cares to know or wondered the same, My sales rep advised it was “jb”. Fc red jlur ordered 3/13.
What was your "estimated ship date" on your order confirmation?
 

Brad41

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What was your "estimated ship date" on your order confirmation?
Hi Jeremy,

She didn’t give the estimated ship date, but said it should arrive at their AR dealership in a few weeks. If that holds true, it would be about a 7 week tat. We’ll see how fast it actually gets outta there...
 

jeremyjeep

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Hi Jeremy,

She didn’t give the estimated ship date, but said it should arrive at their AR dealership in a few weeks. If that holds true, it would be about a 7 week tat. We’ll see how fast it actually gets outta there...
Your original order has a field for "Estimated Ship Date", right next to "Date Ordered".
 

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No, she wouldn’t tell me. Said it’s for internal use only. :mad:
I suggest you call Jeep at 877-426-5337. The gal that took my call this morning told me my order was on KZ status without any hassle. The on-line chat seems to be problematic as you aren't likely to get much info. Good luck! Cheers
 

Chicago

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Hi Neighbor,
I can help with some of it. Right now timing of how long you are in one code varies.

Jeep Factory Codes

Edited with the some of the codes in case anybody is curious.:

Scheduled

C - tentative schedule
D - firm schedule: serial number is assigned.
D1 - gateline: plant has sequenced the unit for production, estimated ship date assigned

Build
E - framing
F - paint
G - trim

Built
I - unit is pending final inspection
J - vehicle has passed final inspection, but has not been released to carrier
JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned body vendor
JS - shipped to storage
KZ - released by plant and invoiced
I’ve been told for a month I’m in D1 status but still no ship date
 

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jeremyjeep

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There are more detailed levels of order status codes at http://www.jeepfan.com/tech/chrysler-jeep-vehicle-order-codes/ Examples below. If you get the right person on the phone, and persist, they will tell you the full code. For example, just KZ means a lot, but check out the different levels of KZ:

KZ L – released but not shipped KZ M – first rail departure

KZ N – first rail arrival

KZ O – delayed/received

KZ OA – plant hold, quality audit

KZ OB – zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted

KZ OC – carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error

KZ OD – mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold

KZ OE – misdropped or misshipped vehicle

KZ OF – shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed

KZ OG – damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction

KZ OH – all other “O” type carrier codes

KZ T – second rail departure

KZ U – second rail arrival

KZ X – delivered to dealer

KZ Y1 – major damage – must not be sold as new

KZ Y2 – major damage – vehicle sold at auction
 

Ledpaddle

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Hi Neighbor,
I can help with some of it. Right now timing of how long you are in one code varies.

Jeep Factory Codes

Edited with the some of the codes in case anybody is curious.:

Scheduled

C - tentative schedule
D - firm schedule: serial number is assigned.
D1 - gateline: plant has sequenced the unit for production, estimated ship date assigned

Build
E - framing
F - paint
G - trim

Built
I - unit is pending final inspection
J - vehicle has passed final inspection, but has not been released to carrier
JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned body vendor
JS - shipped to storage
KZ - released by plant and invoiced
 

Ledpaddle

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My status is JS. It has been there for a week. The estimated ship date is two weeks from now. Why would that happen? I live two hours from the Jeep factory in Toledo. Why the long delay between "shipped to storage" and shipped to the dealer? What are the reasons why a built unit would be sent to JS?
 

jeremyjeep

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