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Frustrated...

roaddawg

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So I order a LoD front bumper, frame tie ins and skid plate from Quadratec for my 2019 JLU a few days ago. They send updates as to shipping and yesterday they arrived in state and was to be delivered today. So, in anticipation of such, I spent several hours last evening removing the old stock plastic bumper and fog lights.
1530 hrs today (3:30 pm for civvies), Fedex drops off 3 packages and leave. I go out and find my skid plate, frame tie ins, and soft doors for a 2 door JK!

Of course, since I live in AZ and Quadratec ships from PA., they are now closed. No contact info online. I was going to email them a copy of my order, but even the order history is out of service! Very frustrating having been ready to go and anticipating the delivery....
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AcesandEights

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That sucks.
 

Rico1111

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Yup ...Sucks big! Sorry my Jeep brother...hopefully they get the Bumper out to you.... like next day!
 

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Burntoutaccountant

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They sent me one of two control arms. Then sent a track bar on instead. And refuse to send me the other mopar control arm
 

Shibadog

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They used te top notch, but it seems things have went down the tubes lately. Sorry for your hassle-moral of story is never get ready for a Jeep part swap until the stuff is actually in your sticky little paws. Good luck getting this resolved quickly ( and thank you for your service!)
 
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sherpaJL

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So, in anticipation of such, I spent several hours last evening removing the old stock plastic bumper and fog lights. 1530 hrs today (3:30 pm for civvies), Fedex drops off 3 packages and leave. I go out and find my skid plate, frame tie ins, and soft doors for a 2 door JK!
there 'ya go, lesson learned :giggle:
 

Old Dogger

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Very sad…
 

Cajun21

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I gave up on Quadratec two years ago-I too ordered a front bumper and after three weeks never received it and was told it was shipped and blah, blah, blah. Went to extreme terrain and had my bumper and winch in a week. Quadratec-yeah lesson learned. If they sent me anything trying to regain my business-I'd send it back and tell them to pound sand. Lesson learned. Keep the Jeep wave going.
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