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Center Console Handle Broke

pjane

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Hi pjane,
We are sorry to hear about your experience. If you have the opportunity to return to your dealer to have this addressed, please send our team a private message and we would be happy to add additional assistance through this process!
Alex
Jeep Social Care Specialist
Thanks! I will probably take you up on that as I have both called and emailed the dealership, and no response.
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BlueCruzer

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New Club - Center Console Handle Fail Club???

Or ...
TSB# WTHFCA000
Customer observations: Looking at, Breathing Near, Coughing, or generally owning a JL results in center console latch to come apart and cause customer to utter expletives.
Fix: Order complete new console and/or JL.
Estimated repair time: 3-8 months for new console or JL. Note: with new console be sure to rekey the console lock to match owners key.

Alternative repair Option: (not recommended for highly trained Service Technicians) Obtain small hex wrench and remove latch from armrest. Reassemble spring and retainer rod (use Clothespin as a guide.) Add glue or locking washer to retain retainer rod in hinges. Reattach latch to armrest. Close armrest. Allow yourself a smile of satisfaction.
Estimated repair time: 30 minutes unless you want to sneak in a few mods while you are in the garage under the guise of making a "repair."
 

Shakey Graves

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There are too many comments to look through, but does anyone have an issue with the lock itself falling out after you use the key in the center console? Mine will fall out almost everytime, making the lock kind of pointless if the entire assembly falls apart. I have attempted to get this repaired two times at 2 different dealers and it still isn't fixed.
 

xEDGEx

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My Jeep lasted exactly one week before the latch broke. The dealer happened to call today, so I mentioned the issue to service dept and sounds like they're ordering a replacement. Depending on turnaround time and how much it ends up bugging me, I may just do the DIY fix.
 

Aria51

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New Club - Center Console Handle Fail Club???

Or ...
TSB# WTHFCA000
Customer observations: Looking at, Breathing Near, Coughing, or generally owning a JL results in center console latch to come apart and cause customer to utter expletives.
Fix: Order complete new console and/or JL.
Estimated repair time: 3-8 months for new console or JL. Note: with new console be sure to rekey the console lock to match owners key.

Alternative repair Option: (not recommended for highly trained Service Technicians) Obtain small hex wrench and remove latch from armrest. Reassemble spring and retainer rod (use Clothespin as a guide.) Add glue or locking washer to retain retainer rod in hinges. Reattach latch to armrest. Close armrest. Allow yourself a smile of satisfaction.
Estimated repair time: 30 minutes unless you want to sneak in a few mods while you are in the garage under the guise of making a "repair."

I'm a new victim! Happened week 6.
New Club - Center Console Handle Fail Club???

Or ...
TSB# WTHFCA000
Customer observations: Looking at, Breathing Near, Coughing, or generally owning a JL results in center console latch to come apart and cause customer to utter expletives.
Fix: Order complete new console and/or JL.
Estimated repair time: 3-8 months for new console or JL. Note: with new console be sure to rekey the console lock to match owners key.

Alternative repair Option: (not recommended for highly trained Service Technicians) Obtain small hex wrench and remove latch from armrest. Reassemble spring and retainer rod (use Clothespin as a guide.) Add glue or locking washer to retain retainer rod in hinges. Reattach latch to armrest. Close armrest. Allow yourself a smile of satisfaction.
Estimated repair time: 30 minutes unless you want to sneak in a few mods while you are in the garage under the guise of making a "repair."

I'm the new victim! Happened week 6. Posted my video on reddit:
 

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Joeymon1

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If you are reading this thread and you have a JL that hasn't had this latch break yet, it will.
Maybe not today and maybe not tomorrow but soon........
 

Walter-new jeeper

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If you are reading this thread and you have a JL that hasn't had this latch break yet, it will.
Maybe not today and maybe not tomorrow but soon........
Finally happened - 9 months in, just under 8000 miles. Passanger side fell out of the bracket.
 

Bambler78

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Not necessarily deserving of its own thread but I have had my JL for less than 2 weeks and have maybe only open the center console(the main larger opening) a dozen times; and the handle completely fell apart and fell off last night. No pics but hopefully this isn't foretelling the future and things to come.
Not necessarily deserving of its own thread but I have had my JL for less than 2 weeks and have maybe only open the center console(the main larger opening) a dozen times; and the handle completely fell apart and fell off last night. No pics but hopefully this isn't foretelling the future and things to come.
Mine broke on.my 2016 seems to be common maybe jeep should recall and fix sad for the cost of a jeep things are made so cheap
 

wmsnyder

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I found replacement latch on ebay.
Jeep Wrangler JL Center Console Handle Broke 1693495029035
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