jlandry287
Well-Known Member
- Thread starter
- #1
Hey guys, just wanted to come on here and let everyone know about my experience.
About 2 years ago, I installed my bolt hood lock and everything was peachy. Fast forward to earlier this year, and it was struggling to unlock. I kept it covered and oiled it frequently, so I’m not sure why it became a struggle to unlock it.
out of fear of being locked out of my engine bay, I removed the lock.
I emailed bolt about a replacement and they were super easy to work with, I couldn’t find my receipt so they let me just send them a picture of the hood lock for the warranty.
That was in March…. I’ve been calling and emailing every so often and they always say something like “we’ve been back ordered but it’s shipping next week”….
It’s been nearly 6 months and I’m getting an absolute runaround from them. Be aware this company appears to stand by their products but when it comes time to actually do something, they just lead you on and do nothing
original post here: https://www.jlwranglerforums.com/forum/threads/bolt-hood-lock-issue-unlocking.124188/
About 2 years ago, I installed my bolt hood lock and everything was peachy. Fast forward to earlier this year, and it was struggling to unlock. I kept it covered and oiled it frequently, so I’m not sure why it became a struggle to unlock it.
out of fear of being locked out of my engine bay, I removed the lock.
I emailed bolt about a replacement and they were super easy to work with, I couldn’t find my receipt so they let me just send them a picture of the hood lock for the warranty.
That was in March…. I’ve been calling and emailing every so often and they always say something like “we’ve been back ordered but it’s shipping next week”….
It’s been nearly 6 months and I’m getting an absolute runaround from them. Be aware this company appears to stand by their products but when it comes time to actually do something, they just lead you on and do nothing
original post here: https://www.jlwranglerforums.com/forum/threads/bolt-hood-lock-issue-unlocking.124188/
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