Anyone experience software bugs after Paddle shifter install?

[TROYXTROY]

Greetings!
Recently installed paddle shifters on my steering wheel and now I'm dealing with some issues.
Paddles work fine ,but the buttons on the back of the steering wheel are all messed up.
Tazer Mini istalled with the paddles settings: ON

Problems:
Steering wheel rear buttons (Left side) TOP: don't advance to next track MIDDLE: nothing BOTTOM: nothing)
If I press TOP & MIDDLE buttons at same time: radio station advances to next preset
If I press BOTTOM and MIDDLE buttons at same time: radio station advances to next preset

Steering wheel rear buttons (Right side) (TOP: makes volume go down(-) MIDDLE: advances to next input source BOTTOM: nothing)

After the install everything worked great for an entire day! The following morning it all went to hell! LOL!

Any suggestions?
Thanks

2020 Jeep Rubicon 2Dr

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[jaardappel]

Did you reboot your Tazer and do two ACC cycles? It sounds a bit like you installed them and the Tazer setting(s) didn't take.

 

[TROYXTROY]

Did you reboot your Tazer and do two ACC cycles? It sounds a bit like you installed them and the Tazer setting(s) didn't take.

Agree. It's easy to mess up a step as far as the sleep cylces are concerned. I've methodically programmed and gone through the sleep cylcles with no success.

I've also unmarried and reapplied the paddles setting followed by several sleep cycles with no success.
It baffles me that it worked for a full day upon the initial install and now a day later, it is giving me problems.
Once again, just to be clear, my paddles are working fine but the radio controls on the back of the wheel are all messed up...
Thanks for the reply
Currently pulling my hair out.....

 

[jaardappel]

Agree. It's easy to mess up a step as far as the sleep cylces are concerned. I've methodically programmed and gone through the sleep cylcles with no success.

I've also unmarried and reapplied the paddles setting followed by several sleep cycles with no success.
It baffles me that it worked for a full day upon the initial install and now a day later, it is giving me problems.
Once again, just to be clear, my paddles are working fine but the radio controls on the back of the wheel are all messed up...
Thanks for the reply
Currently pulling my hair out.....

That is bizarre. It's gonna suck, but I'd pull the wheel again and inspect the wiring. I'm sure you were cautious in installing the new harness in there, but I wonder if there is a connection issue there.....or somehow the harness is pinched....

Tryna help but I don't want to point out the obvious as I'm sure you've thought of everything by now.

 

[TROYXTROY]

That is bizarre. It's gonna suck, but I'd pull the wheel again and inspect the wiring. I'm sure you were cautious in installing the new harness in there, but I wonder if there is a connection issue there.....or somehow the harness is pinched....

Tryna help but I don't want to point out the obvious as I'm sure you've thought of everything by now.

I agree.
Planning on pulling the wheel and inspecting the wiring this weekend. I'd be surprised to see any issues though, considering I am getting feedback from some of the buttons already. They are just doing the wrong thing. For example: rear steering wheel, right top button makes volume go down (volume should increase)
I suspect software issue but am open to other possibilities...
Thanks for the reply

 

[jaardappel]

I agree.
Planning on pulling the wheel and inspecting the wiring this weekend. I'd be surprised to see any issues though, considering I am getting feedback from some of the buttons already. They are just doing the wrong thing. For example: rear steering wheel, right top button makes volume go down (volume should increase)
I suspect software issue but am open to other possibilities...
Thanks for the reply

Have you "zero'd" out your Tazer back to factory settings (I guess "factory reset") and tried re-programming to see if that helps? I think you are nailing everything....something is cross-talking in the wiring harness, especially if you had it all working yesterday...the same buttons worked just fine yesterday and now they aren't.

i snooped around the web for a bit and the buttons on the backside can't be reset like our windows controls can, so I'm sure that counter-control of the buttons isn't normal like you said.

You could try emailing Tazer and see if they have any advice, in the forum Tazer replies pretty quick from what I understand.

Good luck, let me know how it turns out! My install went very well aside from a few minor struggles with pulling plugs to get the airbag/horn disconnected. Curious as to how yours went different because it sounds like you know what you are doing so it must be something else. Would be interested what the failure point is in the devices and/or harness if you find a solution.

 

[bobholthaus]

Guys: I don’t want to hijack but I am absolutely psyched to know I can put oem paddle shifters on new diesel I have on order. Is there a thread you can point me to for info? Will my dealer do this for me before I take delivery? Thanks!

 

[TROYXTROY]

Guys: I don’t want to hijack but I am absolutely psyched to know I can put oem paddle shifters on new diesel I have on order. Is there a thread you can point me to for info? Will my dealer do this for me before I take delivery? Thanks!

Hi bobholthaus... Here's just one of the many links that are available.
392 Steering Wheel Retrofit | Jeep Gladiator Forum - JeepGladiatorForum.com
Congrats on your purchase!

 

[jaardappel]

Guys: I don’t want to hijack but I am absolutely psyched to know I can put oem paddle shifters on new diesel I have on order. Is there a thread you can point me to for info? Will my dealer do this for me before I take delivery? Thanks!

Word of caution, I'd ask your local Jeep Service Department if they'll flash and add your Sales Option Code "SCT" if you plan to install them yourself. I just did....they work great, but my local service department won't add the option code or flash it since it is a "Customer Installed Item". And that's after being SUPER meticulous and careful during the new wiring harness install and paddle install on the removed steering wheel.

So, double check first. If in doubt, maybe spend a bit of extra money and make them install the shifters so that you can add it to your VIN as a Sales Code (and have them flash it). Otherwise, you'll probably end up using a Tazer like I do and although it's easy to enable them with the Tazer--I'd like it to be added onto the VIN and enabled for when I unmarry it from time to time. BUT...not in the cards since I installed them myself.

Hopefully you won't have this issue. ALSO...they recently replaced both my batteries and re-flashed my Jeep which I'm *not sure* but believe a JSCAN enable of the paddle shifters would also be zeroed out too...but I'm not 100% sure on that. So routine maintenance could be an issue with self-programming/flashing by the customer as well. You'd have to re-enable the shifters after that too.

Good luck. Lots of reading on this forum about these as well. PM me if you need help or details on the install. They look and work great once they are in.

 

[4-play]

https://mythreedom.com/products/392...i6HfownQDtghBXDAxBGKtz9Jm9fiHUnYeP5ihwkmwTrqg

 

[bobholthaus]

Word of caution, I'd ask your local Jeep Service Department if they'll flash and add your Sales Option Code "SCT" if you plan to install them yourself. I just did....they work great, but my local service department won't add the option code or flash it since it is a "Customer Installed Item". And that's after being SUPER meticulous and careful during the new wiring harness install and paddle install on the removed steering wheel.

So, double check first. If in doubt, maybe spend a bit of extra money and make them install the shifters so that you can add it to your VIN as a Sales Code (and have them flash it). Otherwise, you'll probably end up using a Tazer like I do and although it's easy to enable them with the Tazer--I'd like it to be added onto the VIN and enabled for when I unmarry it from time to time. BUT...not in the cards since I installed them myself.

Hopefully you won't have this issue. ALSO...they recently replaced both my batteries and re-flashed my Jeep which I'm *not sure* but believe a JSCAN enable of the paddle shifters would also be zeroed out too...but I'm not 100% sure on that. So routine maintenance could be an issue with self-programming/flashing by the customer as well. You'd have to re-enable the shifters after that too.

Good luck. Lots of reading on this forum about these as well. PM me if you need help or details on the install. They look and work great once they are in.

This is awesome advice, thank you. Although I am completely qualified to put these shifters in myself, it’s one of these things that I’d rather have the dealer do. And now that you bring up all of these points, it reinforces my desire to let them do it, if they will. Thank you for taking the time and sharing all of this information. This is why these forms are so great.

 

[jaardappel]

This is awesome advice, thank you. Although I am completely qualified to put these shifters in myself, it’s one of these things that I’d rather have the dealer do. And now that you bring up all of these points, it reinforces my desire to let them do it, if they will. Thank you for taking the time and sharing all of this information. This is why these forms are so great.

So, I emailed @Threedom, and Carl, one of the company's founders replied that:

1) They know the gear icon does not show up when you activate the shifters, they are working on figuring out if there is a software work-around to make this happen.
2) They know that you cannot add "SCT" to your VIN via the dealer service department flashing/adding the Service Option Code as it doesn't exist in the list of option codes to add (392 shifters weren't an option for anything but 392's, hence no service code to add them to other vehicles as an option).

Carl is a rockstar. Nick, their customer service rep pass my question to Carl and in less than an hour Carl replied with a detailed message outlining the above. He is very keen on figuring this out, and I believe he likely will since the 392 has an 8.4 uConnect system with "Paddle Shifters--Enable/Disable" and the BCM (Body Control Module) is programmed to interact and display the gear that the paddle shifters select on the dash as well.

I am sure they'll crack this nut....matter of time.

Hope this helps. Threedom is on my "buy their stuff" list from now on, not only did the paddle shifters work (Tazer, AlphaOBD or Jscan enables them), but their customer service is top-notch.

Great stuff.

Cheers!

 

[jaardappel]

Word of caution, I'd ask your local Jeep Service Department if they'll flash and add your Sales Option Code "SCT" if you plan to install them yourself. I just did....they work great, but my local service department won't add the option code or flash it since it is a "Customer Installed Item". And that's after being SUPER meticulous and careful during the new wiring harness install and paddle install on the removed steering wheel.

So, double check first. If in doubt, maybe spend a bit of extra money and make them install the shifters so that you can add it to your VIN as a Sales Code (and have them flash it). Otherwise, you'll probably end up using a Tazer like I do and although it's easy to enable them with the Tazer--I'd like it to be added onto the VIN and enabled for when I unmarry it from time to time. BUT...not in the cards since I installed them myself.

Hopefully you won't have this issue. ALSO...they recently replaced both my batteries and re-flashed my Jeep which I'm *not sure* but believe a JSCAN enable of the paddle shifters would also be zeroed out too...but I'm not 100% sure on that. So routine maintenance could be an issue with self-programming/flashing by the customer as well. You'd have to re-enable the shifters after that too.

Good luck. Lots of reading on this forum about these as well. PM me if you need help or details on the install. They look and work great once they are in.

**Updated** There is no service code for "SCT" in the system for your service manager to flash/add to your VIN.

See previous post above this.

 

[DC3]

So, I emailed @Threedom, and Carl, one of the company's founders replied that:

1) They know the gear icon does not show up when you activate the shifters, they are working on figuring out if there is a software work-around to make this happen.
2) They know that you cannot add "SCT" to your VIN via the dealer service department flashing/adding the Service Option Code as it doesn't exist in the list of option codes to add (392 shifters weren't an option for anything but 392's, hence no service code to add them to other vehicles as an option).

Carl is a rockstar. Nick, their customer service rep pass my question to Carl and in less than an hour Carl replied with a detailed message outlining the above. He is very keen on figuring this out, and I believe he likely will since the 392 has an 8.4 uConnect system with "Paddle Shifters--Enable/Disable" and the BCM (Body Control Module) is programmed to interact and display the gear that the paddle shifters select on the dash as well.

I am sure they'll crack this nut....matter of time.

Hope this helps. Threedom is on my "buy their stuff" list from now on, not only did the paddle shifters work (Tazer, AlphaOBD or Jscan enables them), but their customer service is top-notch.

Great stuff.

Cheers!

Thanks for the kind words! I hope to get some traction in Q1 on the paddle shifter gear # activation.

 

[TROYXTROY]

Rechecked all of the steering wheel connections and the radio controls on the back of the wheel are still not functioning properly. I was told to double check that the harness wasn’t installed in reverse. Thats not the problem.
Completely frustrated at this point.
‘Any suggestions?

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