Anyone change order? Jeep tracker not reflecting update??

[CT High Tide]

i changed the color on my Jeep order which is in C status. Dealer updated from bright white to Sting Grey. Tracker still shows as bright white, should I be concerned and call dealer back or is there a delay on Jeeps end with reflecting this change? Any guidance appreciated,

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[SH556JL]

This is probably something @JeepCares can look up and confirm the change.

 

[Ratbert]

Asking your salesperson would be the most obvious first choice. Note, however, that getting changes applied is pretty damn rare.

 

[CT High Tide]

Why is getting a change applied rare? Vehicle is in C status… not even scheduled yet

 

[Ratbert]

Why is getting a change applied rare? Vehicle is in C status… not even scheduled yet

Not sure, but there have been many discussions here where people haven't been able to make a change. It seems like there are very few that go through.

 

[MayThe4x4BWU]

Back when I ordered mine, after asking my dealer if I could add/remove options after a few days, my dealer warned me that once an order is confirmed and an order number is generated, it's too late to make changes and that they'd have to send in a new order.

 

[Jared1956]

Yep, never heard of one successfully being changed. My dealer says it’s possible in theory, as long as a vin hasn’t been assigned, but that usually occurs within 24 hours or so, so I’d just reorder if I was you. Or just have it be a surprise!

 

[JeepCares]

i changed the color on my Jeep order which is in C status. Dealer updated from bright white to Sting Grey. Tracker still shows as bright white, should I be concerned and call dealer back or is there a delay on Jeeps end with reflecting this change? Any guidance appreciated,

Hi, CT High Tide. We see someone tagged us, we would be happy to check into this. If you want to send our team a private message, we can take a look!

Kate
Jeep Cares

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