anomaly
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Hello. This is an astonishing forum. I too have a 2024 Jeep Wrangler Unlimited 2.0 Turbo. At 12k miles the vehicle seized and a new motor had to be installed. Jeep Representative refused to offer any replacement or buyback option. At 16k miles (3 months later), the check engine light pops up. We have it towed to the dealership and GUESS WHAT? That engine needs to replaced too. This will be our third motor in 16k miles. Once again, Jeep refuses to offer any replacement or buyback option.
We filed an arbitration hearing on the first engine replacement arguing that the safety and value of the vehicle Is affected and should be replaced. The arbitrator ruled in favor of Jeep. We are filing a second arbitration hearing for later this month. I was warned by the dealership though that Chrysler will ignore you unless you hire a lawyer. We’ve learned this first hand. They literally ignore any request in hopes you will go away. It’s comical really!
Has anyone else had this experience or does anyone have any suggestions? The lawyers we’ve spoken to are all pretty reluctant because the Colorado Lemon Law protects manufacturers pretty well. We’re on our third motor though so at what point does common sense take over. Any suggestions out there?
Thanks,
Kurt
We filed an arbitration hearing on the first engine replacement arguing that the safety and value of the vehicle Is affected and should be replaced. The arbitrator ruled in favor of Jeep. We are filing a second arbitration hearing for later this month. I was warned by the dealership though that Chrysler will ignore you unless you hire a lawyer. We’ve learned this first hand. They literally ignore any request in hopes you will go away. It’s comical really!
Has anyone else had this experience or does anyone have any suggestions? The lawyers we’ve spoken to are all pretty reluctant because the Colorado Lemon Law protects manufacturers pretty well. We’re on our third motor though so at what point does common sense take over. Any suggestions out there?
Thanks,
Kurt
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