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LKG

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Ordered Sept 22 - was told it should arrive by early Jan.

no updates or contact since. I called my dealer 3 days ago, asking why the online tracker hadn't moved or shown any estimated dates for PRODUCTION, much less arrival. He didn't have any further insight or useful info, aside from telling me that all the Jeeps ordered "around that time" from his dealership were in the same situation.

he couldn't give me any useful info or even another estimate; he said to wait a bit longer and see, and in a few weeks he would maybe send a message up the chain (?)

he even told me that if I was in pressing need of a vehicle, he could look around for something similar to what I ordered.

waiting sucks! every Jeep I see on the road (especially the 2 doors, like I ordered) is taunting me!!!
Simalar situation here, ordered 9-24, almost 90 days in C and 19 in D1 now. I think some of us are just "lucky", haha.
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ashegam

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Is E status (In Production) like D1 and C where you can get stuck here for weeks or does it go to KZ (vehicle build) fairly quickly?
 

Victory

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Is E status (In Production) like D1 and C where you can get stuck here for weeks or does it go to KZ (vehicle build) fairly quickly?
A few of us including me were recently stuck in E for about a month.
I went E on December 1st and just shipped yesterday

others go KZ next day. A lot depends if you have to go to JB the Mopar custom shop for any accessories.
 

Justmefor23

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Is E status (In Production) like D1 and C where you can get stuck here for weeks or does it go to KZ (vehicle build) fairly quickly?
Probably depends on what options you have.
Ive seen most builds complete in 2-3 days. A few of us pretty much spent December at E. Im not sure what @Victory has for options, but mine has quite a few.
 

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TrailTamer

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I’ve been around here for quite a long time. Here are some things you might want to consider…
- all trackers say I’ve been in “C” for 164 days
- I’ve gotten all the form responses “Cara” can give including numerous ones containing things like what an important customer I am
- my sales rep has told me I am in “D” since September
- several times I’ve had both chats and calls to Jeep where they could not find a VON or VIN when I have given them both
- more, but too nothing beyond the above and how my situation was expedited to higher levels who would contact me the following week…no such correspondence happened
- finally went to the dealer and sales manager called his rep at Jeep who said it was a shipment delay due to some component and he shows a build date of Feb 13. I asked if that was 2023? Seriously.

I will see if that date holds and if the SM is going to give me at least a weekly update as promised.

Here are the trackers as of a few minutes ago…

3745FA90-4EEA-4F09-884A-731F429C1464.png


0720F9A0-5C40-41E9-84AA-A020C24A0120.png


C2692BC0-85FC-474F-824A-FF97B6305BC9.png
I’m getting the feeling that I’m in your boat. On order since 6 SEP, got a VIN on the 13 SEP, and the only thing my deal can say is, “soon.”
 

NDRugby

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We appreciate your efforts on the tracker. I noticed the daily email function was turned off. Will you be turning it back on?
Also, I notice the query numbers are climbing pretty quickly. How often does the tracker query the database? Curiosity on my part as I'm pretty sure I'm not hitting it a dozen times a day. ;-)
Thanks!
Not anytime soon. For some reason that feature was killing my domain reputation for email and causing the update emails to get caught in spam or outright rejected by gmail and microsoft.

It checks once an hour, except during the window of 10:30-11:10. Then it checks every few minutes (each check can take up to 5 minutes as it is checking everyone's Jeep).
 

Justmefor23

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Not anytime soon. For some reason that feature was killing my domain reputation for email and causing the update emails to get caught in spam or outright rejected by gmail and microsoft.

It checks once an hour, except during the window of 10:30-11:10. Then it checks every few minutes (each check can take up to 5 minutes as it is checking everyone's Jeep).
And your work is very much appreciated.
Its a great way to track the progress and the change in status emails are pretty cool!
 
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Swisskidd

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Is E status (In Production) like D1 and C where you can get stuck here for weeks or does it go to KZ (vehicle build) fairly quickly?
Mine sat in E for 28 days. 2D Sport Base - only option is a Hardtop. No visit at Body vendor. There are many steps between E and KZ that can sidetrack a build. Plus - we are basing our observations on online tracker data, not actual plant movements.
 

Justmefor23

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Mine sat in E for 28 days. 2D Sport Base - only option is a Hardtop. No visit at Body vendor. There are many steps between E and KZ that can sidetrack a build. Plus - we are basing our observations on online tracker data, not actual plant movements.
Not to mention our production went right through the holiday shutdown at the plant. That took up a chunk of time
 

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JJ_WA

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Not anytime soon. For some reason that feature was killing my domain reputation for email and causing the update emails to get caught in spam or outright rejected by gmail and microsoft.

It checks once an hour, except during the window of 10:30-11:10. Then it checks every few minutes (each check can take up to 5 minutes as it is checking everyone's Jeep).
Thanks much for the response and great resource.

Spam bots are out there and it sounds like your feature was identified as spam. I know there's a process to be relabeled as a white hat, but not sure how drawn out the process can be or if it's even worth pursuing.

I did get a message this morning of a code change. It wasn't anything identified other than a strange code. I'm hoping it means that things are starting to happen with my build! ;-)

Thanks again for the tool - it makes the wait more tolerable.
 

ashegam

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Probably depends on what options you have.
Ive seen most builds complete in 2-3 days. A few of us pretty much spent December at E. Im not sure what @Victory has for options, but mine has quite a few.
My build is in my sig. Not sure if XM radio is considered a separate shop item like Mopar or not. If not, hoping it goes fairly quickly considering it's a bare bones build. We'll see.
 
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Swisskidd

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My build is in my sig. Not sure if XM radio is considered a separate shop item like Mopar or not. If not, hoping it goes fairly quickly considering it's a bare bones build. We'll see.
I’d assume the XM feature is installed on the regular line.
 

ek1

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I’ve been around here for quite a long time. Here are some things you might want to consider…
- all trackers say I’ve been in “C” for 164 days
- I’ve gotten all the form responses “Cara” can give including numerous ones containing things like what an important customer I am
- my sales rep has told me I am in “D” since September
- several times I’ve had both chats and calls to Jeep where they could not find a VON or VIN when I have given them both
- more, but too nothing beyond the above and how my situation was expedited to higher levels who would contact me the following week…no such correspondence happened
- finally went to the dealer and sales manager called his rep at Jeep who said it was a shipment delay due to some component and he shows a build date of Feb 13. I asked if that was 2023? Seriously.

I will see if that date holds and if the SM is going to give me at least a weekly update as promised.

Here are the trackers as of a few minutes ago…
It does not help, but you are still doing better than I so far. My 392 order was placed on July 3rd and it was stuck in C/D status until December 19th, which is 169 days. My total wait time as of today is 188 days and I am not anywhere close to getting delivery.

Any excuses about shipment delays of components are total BS because I have a basic build and some people that ordered their 392 weeks and months after me have either made better progress or got their Jeeps delivered already. Jeep chat is totally useless. It's a pacifier for people like you and I. If you are not super picky about options, you can find plenty of available 392's on Cars.com, with a discount too. Only reason I have not cancelled my order yet is because I could not find a 392 with options I required (towing package and a trail cam) and without options I don't need (XR package, Gorilla glass, SOT roof, etc.)

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Justmefor23

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My build is in my sig. Not sure if XM radio is considered a separate shop item like Mopar or not. If not, hoping it goes fairly quickly considering it's a bare bones build. We'll see.
XM is just an app in the radio. Your probably going to have it in any radio. The subscription part is up to you.
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