2 DOOR JL build/order discussions master thread

[IMBlu]

Thank you, FatBoy, you’re awesome. This is a trial run for my new avatar, hope it worked. If not... I’ll have something to do while I wait for my ocean blue!

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[IMBlu]

Thank you, FatBoy, you’re awesome. This is a trial run for my new avatar, hope it worked. If not... I’ll have something to do while I wait for my ocean blue!

Weeeee!!!!! Yepeee!!!

 

[FatBoy01]

Thank you, FatBoy, you’re awesome. This is a trial run for my new avatar, hope it worked. If not... I’ll have something to do while I wait for my ocean blue!

Terrific.. Glad you liked the avatar. Can't have a gal hanging here without an avatar..

 

[JBall]

No breaking news here-just got off Jeep chat. For your reading enjoyment:

Dylan: Hi, my name is Dylan with Jeep Customer Care, How may I help you today?

Dylan: Hello

James: Hi Dylan! -just checking on the status of my JL order/build. Here’s my info: 2018 Jeep Wrangler Rubicon (JLJS72) Order Date: 12/7/2017 VIN: XXXXXXXXXXXXXXXXX VON: XXXXXXXX Home Address: XXXXX

Dylan: Let me review that further

James: Thanks!

Dylan: The vehicle is currently in D status

James: okay- is it true that there is a delay on orders with the premium soft top? I ordered 4 months ago now which seems like I should be in the front of the line, but other 2 doors are going D1 status that ordered way after me.

Dylan: I have not been provided any information that would suggest this, 2 doors are scheduled to begin mid April to Late May

James: Seems like everyone that goes on Jeep chat gets different answers. Why is thiis? BTW-2 door production began on 4/9

Dylan: I do apologize for any miscommunication, this is the directive I have been provided

James: Not blaming you at all-i just don't understand why they are not providing you all with the same directive.m Are you not all in the same location?

Dylan: We do have multiple sites, I am afraid I am unsure where the confusion lays. I will ensure that this is brought to attention

James: Okay. Thanks for your time, Dylan. Have a great evening.

 

[OldGuyNewJeep]

This thread needs to be renamed “Jeep Chat is not for tracking your order.”

 

[FatBoy01]

This thread needs to be renamed “Jeep Chat is not for tracking your order.”

Both Jeep Chat and JeepCares are an absolute joke. Both spewing out pure crapola and little more..... just so FCA can tout they have a presence and that they care.

 

[Jergs]

Both Jeep Chat and JeepCares are an absolute joke. Both spewing out pure crapola and little more..... just so FCA can tout they have a presence and that they care.

Its ridiculous that they put up this facade about caring for its fan base yet will not give any official statements about what is going on. I have tried to communicate with Jeeps social medias regarding this. instead of responding to my messages and comments in any they ignore me yet can comment “thanks” and other garbage to people who are oblivious to their lack of professionalism. Not to mention im currently being ignored and brushed off by my dealer its safe to say im fed up with bad customer service by FCA on all fronts.

 

[FatBoy01]

@Jergs ... Well, try do do like me... just don't worry about it.... frigg it! Know your JL will arrive eventually and sit back, relax and wait.

As for me, I'm headed to Florida with my gal pal, JK and Harley on 4/26 and will be there a month. When I get back to NY, weather will be nicer and the JL will probably be here or will be here soon after my return.

Personally, I'd rather have the first three thousand or so, newly manufactured JL's go to other people. By the time my Jl is manufactured, hopefully, a lot more of the kinks will be worked out with the JL... and the factory production process. Of course, the weather will be nicer here in NY also.

 

[OldGuyNewJeep]

Both Jeep Chat and JeepCares are an absolute joke. Both spewing out pure crapola and little more..... just so FCA can tout they have a presence and that they care.

Jeep Chat are there to answer basic questions about the brand. Jeep Cares are employed (more likely contracted) to spot potential recall (lawsuit) issues.

My dealer has been awesome at keeping my expectations grounded in reality... YMMV.

 

[Jergs]

@Jergs ... Well, try do do like me... just don't worry about it.... frigg it! Know your JL will arrive eventually and sit back, relax and wait.

As for me, I'm headed to Florida with my gal pal, JK and Harley on 4/26 and will be there a month. When I get back to NY, weather will be nicer and the JL will probably be here or will be here soon after my return.

Personally, I'd rather have the first three thousand or so, newly manufactured JL's go to other people. By the time my Jl is manufactured, hopefully, a lot more of the kinks will be worked out with the JL... and the factory production process. Of course, the weather will be nicer here in NY also.

I realize it will be built when it will be. Im not stressing about that. its the principle of how this has been handled by FCA that i disagree with. Listen I know delays etc happen but how you respond is what matters. they have responded the incorrect way imo akd are screwing over paying customers to safe face to those who wouldn’t know better. That or they simply don’t give a shit about any of us and will gladly keep taking our money without a second though on how they treat their customers

 

[FireWire]

I've pretty much decided not to contact Chat anymore. They are all over the map with their information. I can make better use of my time. It actually can be a bit frustrating and won't speed up the build anyway.
When I get the urge to chat, I talk to a real person ( my wife ) about how much we are going to enjoy her new Wrangler.
My dealer has said he'll keep me updated. He just checked for me yesterday and still in D.

 

[Jeepybeepy]

From what I heard, only the turbo 2 doors are being produced right now.

 

[OldGuyNewJeep]

From what I heard, only the turbo 2 doors are being produced right now.

Not according to the insider who leaked a plant picture on Reddit. At any rate, in just a couple of more weeks they’ll be full swing on all configurations. 900 a day to start, according to the leaker, 1,100 when they hit stride. I’m banking on having mine by 4th of July weekend.

 

[BostonBilly]

Not according to the insider who leaked a plant picture on Reddit. At any rate, in just a couple of more weeks they’ll be full swing on all configurations. 900 a day to start, according to the leaker, 1,100 when they hit stride. I’m banking on having mine by 4th of July weekend.

The weather here has been shitty so that helps with the wait but yeah same as everyone, I can't wait

 

[FatBoy01]

From what I heard, only the turbo 2 doors are being produced right now.

You heard wrong!

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