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Sun Visor Broken

JeepCares

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Add me to the list of those with a broken visor. Took it in yesterday and Service Tech said common problem and said they would call when it came in.
Gregj
Hi Greg,
We're sorry to hear about this. If you need any additional assistance while working with your dealer, please send us a private message.
Alex
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Kyanche

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Well, my initial impression was the visors were way nicer than the ones on the JK lol. It has a garage door opener and a light built into the mirror. Sweet! Now I find out they break really easily too. Just like the back seat fold-down latches, huh?

I hope this is just a random manufacturing fluke and not actually a problem that everyone's going to have! Fingers crossed.
 

Gregj

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Ok, facepalm directed to FCA. I hear you on that. I only have one out of four that is broken so far. My wife will not be happy if the visors in her Jeep breaks!

Gregj
 

THEKID

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0074B5C2-CEC4-4E5E-B7C3-D69450015DE7.jpeg

BOTH!!! Iā€™m not even sure I have used the Passenger side sunvisor! Only 6k miles hopefully no more surprises.
 

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Jeffmiller32

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Just got mine repaired. It took a week for the past arrive. In and out in less than hour. Covered by warranty so nothing out of pocket.
 
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JB4818

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Update: my visor was replaced on Tuesday under warranty. The service rep stated that the visor with the Home Link buttons costs over $400 to replace.
 

Thetick18

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Hi Thetick18,
We are truly sorry to hear about this concern. Keep our team updated on your dealer visit. We would be happy to look into this to see if there is any assistance we can provide on our end, feel free to contact us via private message!
Laura
Jeep Social Care Specialist

Thanks the dealership fixed mine. Don't know if it was covered under my warranty or not. They didn't charge me
 

JeepCares

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Thanks the dealership fixed mine. Don't know if it was covered under my warranty or not. They didn't charge me
Hi Thetick18
We are certainly happy the dealer was able to help fix your concern. If you need any assistance in the future, feel free to reach back out!
Laura
Jeep Social Care Specialist
 

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Josh_M

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My driver's side sun visor fell in my lap on the way to work yesterday, wasn't even touching it. I only have 824 miles on the Jeep! :angry:
 

JeepCares

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My driver's side sun visor fell in my lap on the way to work yesterday, wasn't even touching it. I only have 824 miles on the Jeep! :angry:
So sorry to hear about this! If you'd like some assistance with your dealer, feel free to let us know.

Kaitlin
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bem1

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Add me to the list. Drivers side broke last week. Dropped off at the dealership on Monday. New visors are on a 2 week + backorder. Seems this is a flawed design. Hopefully the ones they are replacing them with are much stronger.

-Blake
 

bgirly49

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Yep...add me onto the list as well. I have a Sport so the visor has no wires attached. Took it in and after a 2 hr wait I am told they need to order part and it will take 2-3 weeks.
 

JeepCares

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Add me to the list. Drivers side broke last week. Dropped off at the dealership on Monday. New visors are on a 2 week + backorder. Seems this is a flawed design. Hopefully the ones they are replacing them with are much stronger.

-Blake
Yep...add me onto the list as well. I have a Sport so the visor has no wires attached. Took it in and after a 2 hr wait I am told they need to order part and it will take 2-3 weeks.
Hi Blake and Bernadette,
Our team would be happy to look into this to see if there is anything we can do on our end to get this part to your dealers faster. If this is something you would be interested in, feel free to send us a private message.
Alex
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