ORDER TRACKING for your Jeep Wrangler

[LHB]

Jeep Chat is who told me they don't see it in the system.

Have you tried the online chat and asked them about your status? Dylan (my bestie) is great at answering questions!

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[Jeep4Life]

Jeep Chat is who told me they don't see it in the system.

Then its time to visit your dealer.

 

[cobra]

anyone know what JB status entails (i was told additional equipment/decals) and how long it should take?

I was in JB status for about a week. Dealer said it was due to the headliner install. It's about adding some options you may have ordered.

 

[docjeep]

I was in JB status for about a week. Dealer said it was due to the headliner install. It's about adding some options you may have ordered.

hmm didn't order the headliner, so wondering what that could be. jeep chat didn't know.

 

[cobra]

hmm didn't order the headliner, so wondering what that could be. jeep chat didn't know.

Maybe floor mats ? My dealer said it showed adding mopar accessories. Hard to say but it will ship soon.

 

[72commando]

Jeep chat is telling me i'm in F this morning have been in D1 since Jan 4. Ordered 1/2 black sport S hardtop auto, tech, alpine, LSD. I have not left the VON list on our tracker.

 

[docjeep]

Maybe floor mats ? My dealer said it showed adding mopar accessories. Hard to say but it will ship soon.

nope, no mats. ordered them separately.

 

[galleywinter]

Have you tried the online chat and asked them about your status? Dylan (my bestie) is great at answering questions!

Ha! Ya I saw that. I had already thought if I get Dylan the first time I chat it would be great. I'll tell him said hey

 

[Eman422]

nope, no mats. ordered them separately.

Could it be a hitch? Mine is in the same JB status as of today

 

[kurt13]

I ordered 12/1/17. I have been in D1 on Jay's sheet since early December.

My dealer originally gave me a ship date of 1/8/18.

On 1/8/18 he said it changed to 1/11/18.

On 1/11/18 he said it changed to 1/22/18.

I'll let you know what happens on 1/22/18.

Just thought I'd follow up on my post from a couple of weeks ago. I found out yesterday what happens on 1/22.

FCA crashes their tracking system and makes sure @JAY doesn't post an update for the first time ever. Pretty sure that's in direct response to my (third time's a charm) given 1/22 ship date.

Yes, I broke them.

 

[Jolonghorn]

So, Carina at Jeep chat says I’m in D1 status today. Fingers crossed that I get to the first tab on Jay’s sheet to correlate with Jeep, and that the process moves quickly from here.

 

[snelldogg]

Placed order for JLU Sahara on 1/11 and still no VIN. Jeep chat and apparently they don't see it in the system:

"I have searched that VON to find no current status for the order through my system. I do not have a build order status I can provide to you for the building process that has been assigned to the vehicle."

How long did it take those who ordered in January to get a VIN and hit early stages? Should I be worried it's been 12 days and still not in the system?

Also ordered on 1/11, got VON same day, VIN 5 days later and was in D status. Yesterday wen to D1 with an estimated ship of 2/3. Faster than I thought and fired up!

Dig deeper and good luck!

 

[Muddog]

Also ordered on 1/11, got VON same day, VIN 5 days later and was in D status. Yesterday wen to D1 with an estimated ship of 2/3. Faster than I thought and fired up!

Dig deeper and good luck!

I am in Chicago. Ordered mine on Jan 4th. Took me 12 days to receive a VIN.

 

[darylkeys]

I've got to be honest, and i'm sure some are with me... This is starting to get a little bit ridiculous and EXTREMELY frustrating. I'm almost at the 2-month mark since I placed my order and I see other orders flying past mine. The local dealership who refused to take my order until the pricing was released now has multiple JL's arriving to their lot (I saw a few there). My dealer over a month ago was still telling me the Steel Bumper Group couldn't be added because it had been scheduled for production, and it's not even moved at all. And to make matters more confusing, even after 3-weeks in D1 I am still not even on the tracking spreadsheet as D1. As far as I can see @DanW is the only delivered 6-speed, but at this point there is tons of dealer stock in transit. For all the excitement I had to order this thing, Jeep is sure doing a number on my conversion from excitement to pissed TF off.

 

[J.R. Quimby]

I've got to be honest, and i'm sure some are with me... This is starting to get a little bit ridiculous and EXTREMELY frustrating. I'm almost at the 2-month mark since I placed my order and I see other orders flying past mine. The local dealership who refused to take my order until the pricing was released now has multiple JL's arriving to their lot (I saw a few there). My dealer over a month ago was still telling me the Steel Bumper Group couldn't be added because it had been scheduled for production, and it's not even moved at all. And to make matters more confusing, even after 3-weeks in D1 I am still not even on the tracking spreadsheet as D1. As far as I can see @DanW is the only delivered 6-speed, but at this point there is tons of dealer stock in transit. For all the excitement I had to order this thing, Jeep is sure doing a number on my conversion from excitement to pissed TF off.

I agree that this has been a pretty big PR stumbling block for FCA. But, like my order, a lot of these orders are for dealer stock, so I assume thats why some of them are flying by, because the vehicle is literally part of getting initial stock out to the dealerships for immediate consumption.

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