ORDER TRACKING for your Jeep Wrangler

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pryncetrose

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Adam
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Cincinnati, OH
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2018 Jeep wrangler Unlimited Sport
I ordered my Jeep sport unlimited on July 3rd basic features. It got to the dealership on the 21st and I picked it up yesterday. I'm in Cincinnati, OH. Not to far from Toledo.

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tp_ict

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Tom
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KS
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2013 Grand Cherokee
Mine has been stuck in JB for almost 3 weeks now. There doesn't seem to be any logical explanation as to why some get stuck. I see people here with similar build to mine that were ordered later and have already received them. So far Jeep Chat was unable to explain why that is. They have escalated this issue to another department but I have not relieved any useful information from them yet.
30 days now and mine was also “escalated” but they couldn’t tell me anything more than the phone agents had been saying the previous three weeks. Essentially just have to wait because they have no idea what the holdup is and no idea when an estimated shipping date might be provided (besides the original one of 6/26.)
 

lorlik

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Leonid
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2014 Jeep Grand Cherokee Overland (Sold), 2018 Jeep Wrangler JLUR White
30 days now and mine was also “escalated” but they couldn’t tell me anything more than the phone agents had been saying the previous three weeks. Essentially just have to wait because they have no idea what the holdup is and no idea when an estimated shipping date might be provided (besides the original one of 6/26.)
30 days in JB or 30 days since you ordered? What is your build?
 
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Pete
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Long Island NY
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2018 JLU Sting Gray Rubicon
Date ordered: 7/2/18
Current Status: KZ
D1 status date: 07/04/2018
Estimated delivery: 07/25/2018 - 07/29/2018
Built pending inspection: 07/12/2018 Hour 01
Ingate / Rebay at Facility 07/12/18 09:56:00 PM TOLEDO - STICKNEY
Ingate / Rebay at Facility 07/12/18 11:17:00 PM TOLEDO - RAIL
Gate Out 07/14/18 09:52:00 AM TOLEDO - OTTAWA
Ingate / Rebay at Facility 07/14/18 09:57:00 AM ARGUS
Ingate / Rebay at Facility 07/14/18 08:28:00 PM TOLEDO - OTTAWA VDC
Production Status KZ Received 07/15/18 12:00:00 AM
Railcar Departure / Yard Exit 07/16/18 12:01:17 PM TOLEDO - RAIL
Rail Interconnect Carrier 07/19/18 05:28:00 PM TOLEDO, OH
In-Transit Report Station, Rail Arrival 07/19/18 06:40:00 PM WALBRIDGE, OH
In-Transit 07/20/18 11:23:00 PM WILLARD, OH
In-Transit Report Station, Rail Arrival 07/21/18 03:23:00 AM COLLINWOOD, OH
In-Transit 07/21/18 04:29:00 PM COLLINWOOD, OH
In-Transit Report Station, Rail Arrival 07/22/18 07:25:00 AM SYRACUSE, NY
Railhead, Railcar Ingate (Arrival) 07/23/18 04:57:00 AM DOREMUS, NJ

sitting in NJ since yesterday
hopefully on the truck and delivered in the next few days
right now it's 22 days and counting - dealer told me 8-10 weeks
Where can you track this information? Thanks, Pete
 

lwebs

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Martin
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British Columbia
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carbucks.ca
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CJ-7, JLU Safari
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There are several ways to track your order.
  1. Keep in touch with your sales rep. Mine, Andrew at Woodgrove Chrysler Jeep in Nanaimo BC has been great at keeping me informed.
  2. Contact the Jeep folks directly at https://www.jeep.com/webselfservice/jeep/index.html
  3. Some of us pay to become premium members at https://jeepgarage.org/f3/are-you-looking-to-become-a-premium-member-for-vehicle-tracking-78151.html They say they "can track the build and delivery process of ANY ChryCo or FCA vehicle...including international builds!"
  4. Once your Jeep has been built, and the window sticker or build sheet is available, the following tracker will email you a link to that info. JLWF JL Tracking Tool: Window Sticker and Build Sheet Lookup
So far my best information has come from my sales rep. He regularly emails me updates regularly. Just this week he told me my 2.0 Turbo will be built next week.

Martin

Where can you track this information? Thanks, Pete
 
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