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The Dummies Guide to JL Ordering Status

Warhawk

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Quick Question: My dealer said they put in the order on 8/30. When I asked how I get updates, he said the factory will email me. How long does it take to get updates (VON, VIN, etc) after you order? Just curious if I should pester him tomorrow or wait until Tuesday for the long weekend. Also- I have a digital pic of my order, have to pick up the physical copy on Tuesday when I'm down in that area again- is there a VON on the build order sheet? Never ordered a vehicle before, so I too am pleading ignorance like OP.
When they place the order there will be a VON associated with it.
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RubiSc0tt

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Thanks. I just checked and it looks like the picture sent was before he placed the order (just the quote), so the VON on the sheet is blank. I'll follow up tomorrow and Tuesday. Anyone know if we can use a tracking tool with just the VON or do we need to wait until the VIN populates?

This is what I get for ordering before a long weekend.
<sigh>
At least I'll be at work. That should definitely keep me distracted and not want to compulsively check my email every 5 minutes.
 

shacdaddy

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Quick Question: My dealer said they put in the order on 8/30. When I asked how I get updates, he said the factory will email me. How long does it take to get updates (VON, VIN, etc) after you order? Just curious if I should pester him tomorrow or wait until Tuesday for the long weekend. Also- I have a digital pic of my order, have to pick up the physical copy on Tuesday when I'm down in that area again- is there a VON on the build order sheet? Never ordered a vehicle before, so I too am pleading ignorance like OP.
No, the factory won't email you (at least with many updates). You either need to hit up Jeep Chat on jeep.com or sign up for a premium membership on jeepgarage.org and provide them your VIN (once you get it). Your dealer should give you the VON.
 

kacper244

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No, the factory won't email you (at least with many updates). You either need to hit up Jeep Chat on jeep.com or sign up for a premium membership on jeepgarage.org and provide them your VIN (once you get it). Your dealer should give you the VON.
Wait do Jeep send you any emails at all when you place an order? I placed my order yesterday and received the VON from my sales person the same day, but I never received any emails from Jeep. Did anyone receive any emails from Jeep about their orders?
 

FUHL

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I call this number to get updates.
1-866-362-2146

Disclaimers
No, I have not read all the pages of the post.
Yes, I am sure this number has been post before.
 

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caitlex

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Is there an actual website that Jeep provides that we can enter in the VON and/or VIN to track the progress of the build?
 

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Last edited:

NYJeepFan

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Contacted Jeep chat again this am said I am in G status !!! Excited below I cut and pasted from our conversation. Ordered 9/14 JLUR, infortainment, color hardtop & fenders, 3.6 V6 auto, cold weather, Led's

James
Looks like the build is moving down the line at the moment. Currently sitting in Trim as per the file. No listed ETA for delivery to dealer on the file as yet. Last update was posted as of: 10/31/2018.

9:51:25 AM
Me
Thats great news us there a status code for that? Thanks

9:51:44 AM
James
Glad to hear it. You must be very excited! Glad I could brighten your day.

9:51:58 AM
Me
Thanks James last question now that in trim is there a updated status code?

9:52:24 AM
James
Thank you for choosing FCA! And you are most welcome. Yes the status code for the Trim department is "G".

9:52:41 AM
Me
Awesome have a great day and thanks for the help

9:52:55 AM
James
you too.

9:52:57 AM
 

Gary_S

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KZM: First rail departure vs KZT: Second rail departure. What is the difference?
 

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KZM: First rail departure vs KZT: Second rail departure. What is the difference?
I want to know also, kzt is 2nd departure from Toledo? or does it mean that it left the first train stop on its way from toledo?
 

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Jeeprubicongurl

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KZM: First rail departure vs KZT: Second rail departure. What is the difference?
A guy at Jeep chat told me that the car comes on two different rail cars, I don’t see how that’s even possible unless it’s on the rail car when it’s not fully built yet, you might want to reach out to the dealership to clarify that piece! :)
 

Gary_S

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A guy at Jeep chat told me that the car comes on two different rail cars, I don’t see how that’s even possible unless it’s on the rail car when it’s not fully built yet, you might want to reach out to the dealership to clarify that piece! :)

Actually picked it up today, This Jeep is the wife's. She has a 2019 Billet Silver Sahara and I have a 2018 Mojito Sahara.
 

Jeeprubicongurl

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Actually picked it up today, This Jeep is the wife's. She has a 2019 Billet Silver Sahara and I have a 2018 Mojito Sahara.
Congradulations! :) that's super exciting! That's awesome you guys have his and hers vehicles! I went with the two door since it's just my pug and I for the time being lol do you both have the unlimited trim or the two door JLs? Super awesome she finally got hers today though! I can't wait to make the drive to Idaho to get mine!
 

Gary_S

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Congradulations! :) that's super exciting! That's awesome you guys have his and hers vehicles! I went with the two door since it's just my pug and I for the time being lol do you both have the unlimited trim or the two door JLs? Super awesome she finally got hers today though! I can't wait to make the drive to Idaho to get mine!

Here you go Jeeprubicongurl.

49938915_2966833340009002_6325742315902074880_n.jpg
 
 



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