The dreaded JB freeze

[aml]

I just checked with Jeep Chat. My order has now been in JB for 22 days. I checked because cryptostickers hadn’t had an update since July 10th. Hopefully it hits the next stage soon...

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[steelrain82]

That's long. I was in JB Status 9 days. Hope you find your answer.

I called again on Wednesday, and had them escalate the issue. I heard back from them last night. According to the rep i spoke with the supplier for the hard top headliner is unable to keep up with demand so they are behind. She told me the issue should be resolved shortly and to check back in about two to three weeks. If that is true that would effectively put me in JB for anywhere from 41 to 48 days! I hope my order gets resolved quicker than that.

 

[pangmaster]

Mine just went to JB. I ordered the headliners so hoping things are moving through faster now. We shall see...

 

[Kadonny]

I called again on Wednesday, and had them escalate the issue. I heard back from them last night. According to the rep i spoke with the supplier for the hard top headliner is unable to keep up with demand so they are behind. She told me the issue should be resolved shortly and to check back in about two to three weeks. If that is true that would effectively put me in JB for anywhere from 41 to 48 days! I hope my order gets resolved quicker than that.

Shortly is 2-3 weeks? For headliners? Wow. Good luck hope it resolves soon.

 

[Brew211]

I just joined the JB Club. When I called they said "wow, that's interesting, don't know why its still in JB". They also said they have reserved a rail for the end of July but only if they get all the parts.

 

[lorlik]

9 days in JB now. Keep being told that nothing is blocking the build, all parts are in stock and it's normal for it to be in JB for 2 weeks. Then I asked if that means that it will get completed this week and was told that 2 weeks is just an estimate and it could be longer. Also, was told that i should expect 10-12 weeks for the whole process.

 

[aml]

So I am guessing...but since I ordered the LED lights and I hear they are on back order, I am assuming this may be the reason for the hold up? Has anyone heard anything?

 

[GRAK]

So I am guessing...but since I ordered the LED lights and I hear they are on back order, I am assuming this may be the reason for the hold up? Has anyone heard anything?

What’s your full options list?

 

[lorlik]

So I am guessing...but since I ordered the LED lights and I hear they are on back order, I am assuming this may be the reason for the hold up? Has anyone heard anything?

I haven't heard anything about LED lights being on back order. Mine has LED lights as well. I'm being told that all parts are available for my build and the only thing holding it up in JB are other builds ahead of mine. Not sure how accurate or truthful those comments are though.

 

[aml]

I haven't heard anything about LED lights being on back order. Mine has LED lights as well. I'm being told that all parts are available for my build and the only thing holding it up in JB are other builds ahead of mine. Not sure how accurate or truthful those comments are though.

Here is where it says issues with the LED lights.

 

[aml]

What’s your full options list?

I ordered quite a few options, but I didn’t order ; the turbo, sky roof, window bags and trail management system.

I am not sure what gets added in the initial build so I am just left guessing. Would Jeep Chat be able to tell specifically what the hold up is?

 

[steelrain82]

So yesterday I decided to call again. I was told that my vehicle shipped to the dealer on July 5th and was in transit and here in California. He said to call back later and they should have an update on location. So I called my dealer, he said I was still in JB. So today I called back and told that my vehicle was in JB for 33 days now and they would escalate for the 2nd time because the vehicles should not be in JB for more than 2 weeks! my goodness, what the hell is going on over there. I've been to plenty of local dealerships with JL's in stock and they have headliners installed, even recent arrivals.


EDIT: I just called the FCA customer hotline and I was told my vehicle arrived in Mira Loma, CA on July 5th but it does also show JB status. The deliver date is TBD. This is killing me if it is true, its 90 miles from the dealership.

 

[Mimmy]

I ordered quite a few options, but I didn’t order ; the turbo, sky roof, window bags and trail management system.

I am not sure what gets added in the initial build so I am just left guessing. Would Jeep Chat be able to tell specifically what the hold up is?

They told me they don’t have access to that info

 

[lorlik]

I ordered quite a few options, but I didn’t order ; the turbo, sky roof, window bags and trail management system.

I am not sure what gets added in the initial build so I am just left guessing. Would Jeep Chat be able to tell specifically what the hold up is?

I’ve asked different reps this question in many different ways. They always say that either all parts are in stock and the build is on track or that they don’t know.

 

[RSSNASCAR]

Here is where it says issues with the LED lights.

Notice how it uses the word “scheduling”....I think this applies to new orders only or those that have not made it to D1 status. Just the way I read it. Also this chart applies to the price increase from last week...again only applies to orders placed after that announcement.

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