moparcruiser
Well-Known Member
- Thread starter
- #1
Just have to vent a bit. I hope that this sub-forum is the right place....I apologize if not....
We recently traded in our 2019 Cherokee for a 2021 Wrangler. LOVE it.
As part of the process, I was selling the like-new Weathertech mats we had in the Cherokee on ebay and bought new weathertechs for the Wrangler.
I took many pictures of the Cherokee weathertechs and still even had the original boxes with labels and part numbers. I posted all those pictures on ebay. I wanted to be as thorough as possible.
I explained in the ad that they were only a few years old and came out of a very low mileage Cherokee.
The ad had clearly stated "no returns accepted, please look at the pictures and do your research and be sure that they will fit your vehicle" thinking that would cover me. Ebay states that returns by the buyer for changing ones mind or making a mistake is not allowed UNLESS the seller accepts returns, which I did not.
I offered the Cherokee weathertechs for sale at $99 plus shipping opening bid and a couple people bid.....sold at $100.
The buyer paid promptly. I packed them up in the original boxes and shipped them.
They got there and were delivered just fine.
Well a day or two after they arrived I get a message from the buyer saying "these do not fit a 2020 Cherokee as advertised and I want my money back...I will not pay for your mistake...if you do not refund in full I will pursue through ebay".
Now....after the fact, I found there WAS a bit of confusion with part numbers for the rears as weathertech apparently revised part numbers mid stream...but weathertech confirmed this and said the mats definitely do fit a 2020 Cherokee front and rear.
But ebay insists now I have to accept a return solely because the buyer claims "not as advertised"..... and if I do not, they will force it....I will lose the product and the money and have a dinged ebay seller record. If I accept the return, I can in theory get the mats back (on my dime), get refunded the final value fees...but will lose out on the original shipping and the return shipping to me.
So since I had no options, I accepted the return, paid for a shipping return label and now I wait to see if I get the mats back or not. I have to wait two weeks.
Weathertech suggested that perhaps the buyer has a GRAND cherokee and bought the wrong item -- he says that they run into that a lot.....
It has also been suggested to me by others and by reading similar situation posts like mine on the web that this is all a scam and that I will never see the mats back...in which case I have to go through ebay and pray I get my money back and be made whole.
I did look up the buyer's name and address online and they do NOT appear to be legit....so I am hoping that it IS a scam and that I will be made whole.
Either way it is a disappointing glimpse into how unethical people are today. And ebay's open-ended "not as advertised" loophole allows ANY buyer to make that claim and get a free product. There are videos out there showing people how to do this and how to get "free" stuff on ebay.
The irony here is that I used ebay rather than craigslist etc because I figured ebay was safer all the way around.
*IF* I get the mats back I am not sure how I will try and sell now.....after this I trust people even less than I did before.
I doubt the buyer is on this forum...but if they are I hope they see this and realize that they are screwing over a fellow human being for either their mistake or their for their scam.
And I hope they crap their bed for the rest of their lives.
We recently traded in our 2019 Cherokee for a 2021 Wrangler. LOVE it.
As part of the process, I was selling the like-new Weathertech mats we had in the Cherokee on ebay and bought new weathertechs for the Wrangler.
I took many pictures of the Cherokee weathertechs and still even had the original boxes with labels and part numbers. I posted all those pictures on ebay. I wanted to be as thorough as possible.
I explained in the ad that they were only a few years old and came out of a very low mileage Cherokee.
The ad had clearly stated "no returns accepted, please look at the pictures and do your research and be sure that they will fit your vehicle" thinking that would cover me. Ebay states that returns by the buyer for changing ones mind or making a mistake is not allowed UNLESS the seller accepts returns, which I did not.
I offered the Cherokee weathertechs for sale at $99 plus shipping opening bid and a couple people bid.....sold at $100.
The buyer paid promptly. I packed them up in the original boxes and shipped them.
They got there and were delivered just fine.
Well a day or two after they arrived I get a message from the buyer saying "these do not fit a 2020 Cherokee as advertised and I want my money back...I will not pay for your mistake...if you do not refund in full I will pursue through ebay".
Now....after the fact, I found there WAS a bit of confusion with part numbers for the rears as weathertech apparently revised part numbers mid stream...but weathertech confirmed this and said the mats definitely do fit a 2020 Cherokee front and rear.
But ebay insists now I have to accept a return solely because the buyer claims "not as advertised"..... and if I do not, they will force it....I will lose the product and the money and have a dinged ebay seller record. If I accept the return, I can in theory get the mats back (on my dime), get refunded the final value fees...but will lose out on the original shipping and the return shipping to me.
So since I had no options, I accepted the return, paid for a shipping return label and now I wait to see if I get the mats back or not. I have to wait two weeks.
Weathertech suggested that perhaps the buyer has a GRAND cherokee and bought the wrong item -- he says that they run into that a lot.....
It has also been suggested to me by others and by reading similar situation posts like mine on the web that this is all a scam and that I will never see the mats back...in which case I have to go through ebay and pray I get my money back and be made whole.
I did look up the buyer's name and address online and they do NOT appear to be legit....so I am hoping that it IS a scam and that I will be made whole.
Either way it is a disappointing glimpse into how unethical people are today. And ebay's open-ended "not as advertised" loophole allows ANY buyer to make that claim and get a free product. There are videos out there showing people how to do this and how to get "free" stuff on ebay.
The irony here is that I used ebay rather than craigslist etc because I figured ebay was safer all the way around.
*IF* I get the mats back I am not sure how I will try and sell now.....after this I trust people even less than I did before.
I doubt the buyer is on this forum...but if they are I hope they see this and realize that they are screwing over a fellow human being for either their mistake or their for their scam.
And I hope they crap their bed for the rest of their lives.
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