This can't be real life (vent)

[Bhmkv]

Yeah if you were led to believe you were buying a quality, reliable vehicle, you were quite misled. The Wrangler is a lot of things, but high quality and reliable are not in that list.

On the other hand, the absolute garbage pile of a company that builds it, that's a different thing altogether. FCA views the Jeep brand as a money fountain and nothing more. They care nothing about ownership experience or customer relations...those are all unnecessary costs.

If you only have one vehicle and it's such a massive hardship for you to be without it, I have to recommend you trade the Wrangler for something you can depend on. These JL's are best as an extra vehicle or for people who have alternative modes of transportation available to them.

this is my daily lol. My other car is aircooled and not a great commuter. Ironically it’s 40 years old and way more reliable. 11 years and never left me stranded. Currently borrowing a family members TJ which is also more reliable or my wife’s CRV which is great. My daily list was Wrangler, Defender, Bronco or 4Runner. I went with what I was familiar with and got another Wrangler.
still hoping they fix my issues. I’d miss the top down driving

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[GATORB8]

this is my daily lol. My other car is aircooled and not a great commuter. Ironically it’s 40 years old and way more reliable. 11 years and never left me stranded. Currently borrowing a family members TJ which is also more reliable or my wife’s CRV which is great. My daily list was Wrangler, Defender, Bronco or 4Runner. I went with what I was familiar with and got another Wrangler.
still hoping they fix my issues. I’d miss the top down driving

I certainly can empathize with being stranded, I can't recall it ever happening in another vehicle we've owned.

I understand things break, and we beat the crap out of ours. By far the most frustrating thing when this happened to us was the lack of sympathy from the area dealers. I left the jeep in the parking lot of a hotel so we could get home, borrowed a capable scanner from a friend and after the 400 mile trip back it took me a minute to reset and get back on the road.

 

[The Last Cowboy]

Sadly, your Jeep is in a line of all the other vehicle that need to be seen before it. Go to the dealer and ask if they can try to jump start it. If it starts, drive it straight to O'Reilly's/AutoZone.Batteries Plus, etc and buy a new 12V battery. The dealer will put one in under warranty, when they get to it, and it will still be the same low bid unit it came with. A quality battery at an auto parts store will cost about $200.

As a side note, you need to drive it on the hybrid setting for about a good 15-20 miles drive every couple of weeks or keep the 12v on a tender/maintainer. If you drive it in electric mode only, the 12v battery will never get charged. Then later you will also have to deal with other issues, such as a sludged engine, do it it hardly ever being ran long enough to be fully warmed up. In my opinion, Jeep dealers are presenting and selling these all wrong. They are not EVs.

 

[GATORB8]

Sadly, your Jeep is in a line of all the other vehicle that need to be seen before it. Go to the dealer and ask if they can try to jump start it. If it starts, drive it straight to O'Reilly's/AutoZone.Batteries Plus, etc and buy a new 12V battery. The dealer will put one in under warranty, when they get to it, and it will still be the same low bid unit it came with. A quality battery at an auto parts store will cost about $200.

As a side note, you need to drive it on the hybrid setting for about a good 15-20 miles drive every couple of weeks or keep the 12v on a tender/maintainer. If you drive it in electric mode only, the 12v battery will never get charged. Then later you will also have to deal with other issues, such as a sludged engine, do it it hardly ever being ran long enough to be fully warmed up. In my opinion, Jeep dealers are presenting and selling these all wrong. They are not EVs.

The 4xe 12V battery handles the 12v functions and is charged via a DC-DC charger from the HV battery. It 100% is being charged in electric mode during standard operation.

 

[Jeep Wick]

@JeepCares
Today has been absolutely terrible.
I drive my dream jeep, literally.
22 4XE wrangler high altitude
On my way to work, stopped at gas station. Tried to start JEEP and nothing. All these random errors were coming up like Check fuel cap andCharging system service, engine service and a blindspot error with some symbols lighting up. The only thing I could think to do was check fuses and everything was fine.
odd thing is the screen never turns on unless the JEEP is on, nor does my dash but the dash and screen were on and I couldn't get them off. Jeep didn't make a noise at all when trying to start... like it was totally dead, couldn't get into neutral either....no previous issues or warnings of any kind I Work 12 hour shifts and headed home about 9 PM last night with no issue. today I spent the majority of the day at a gas station waiting on a tow truck that showed up 3 1/2 hours later. I tried hitting the assistance button in the Jeep, and it wouldn't work, and thankfully the JEEP employee that sold it to me helped me out and sent me a link.

Once at JEEP the tow truck guy called me to let me know he had arrived and needed someone to come out so if I could get in touch with them. I tried calling JEEP multiple times, when I tried to leave a message it would hang up on me completely. absolute nightmare. Not being able to get a person on the phone at all is extremely frustrating.
As if this wasn't enough, I was then told there are no rentals at all... I was under the understanding that for any service needs there would be rentals available no problem..(that was before I signed) so then I'm told they will have it minimal 48 hours because they don't perform service on the weekends??? I'm not going to lie I'm pretty peeved, considering one of my main reasons for going with JEEP is because of the care package and service.
Here's my dilemma. I have a wedding in my backyard in less than two weeks with
zero way of getting around or anyway of driving to and from work which I have to do twice a day because I own two dobies that feed at lunch. I have a high stress, job in healthcare working 12+ hours a day.
So the service technician tells me that no one is really trained. These are just too new, at this point they have no idea what it could be... and i'm sitting here thinking I paid how much for this jeep omg. I don't understand why JEEP would release vehicles without training people and making sure every dealership that sells these vehicles knows how to work on them. I have had zero issues for the year and a half that I've owned this Jeep, but I am a female that prefers not to be stranded in awful parts of town at random, by herself, and after reading these forums, I am extremely concerned that I won't see my vehicle for quite some time considering what's been going on with many others.

The amount of crApI'm going to get for encouraging people to buy one of these hybrids. I've gone on and on about the benefits and the top-notch service, so much so two of my staff members now drive one. The humiliation I felt watching that JEEP Being lifted up on a tow truck.??? I understand needing more time to figure out the issue, but no rentals available either? Are you serious? This could not have happened at a worse time. Just typing this, my blood pressure is through the roof The stress right before this wedding of not having a vehicle and being able to finish everything, My husband is a fire engineer that works out of town so his vehicle is with him, We do not have a spare car. My family lives in Nevada and I in Ca it's not as easy as asking someone to borrow a car, and I would assume that JEEP does not intend on paying for Ubers everywhere but I will most certainly be expected to make that jeep payment?

Jeep-less and stranded for the weekend like ????‍????, i'm going to be dead meat when this soon to be bride finds out my situation. I'm Sorry I never post things online like this. I never leave bad reviews or vent or whatever that's not who I am. I am speaking out of frustration. My apologies. Really hoping someone at jeep can pull through on this for me. I believe in miracles ??

This really sucks. But being a computer on wheels, someone (you, tow truck driver, or dealer) should have tried disconnecting the battery and rebooting it. Just a hunch, but probably would have fixed your issue. At least for the near term.

 

[The Last Cowboy]

The 4xe 12V battery handles the 12v functions and is charged via a DC-DC charger from the HV battery. It 100% is being charged in electric mode during standard operation.

Didn't know that. Then why are 12v batteries failing so often? In the ESS models, we know why the batteries are failing, it's due to the crazy two 12v battery system. 12v Battery failure on eTorque models are rarely reported.

That having been said, the 12V batteries that Jeep uses OEM are poor quality.

 

[GATORB8]

Didn't know that. Then why are 12v batteries failing so often? In the ESS models, we know why the batteries are failing, it's due to the crazy two 12v battery system. 12v Battery failure on eTorque models are rarely reported.

That having been said, the 12V batteries that Jeep uses OEM are poor quality.

Honestly, probably because the same crap batteries are in all of them, and the ETorque is a simple single battery replacement that isn't worth talking about.

The DC-DC chargers (also in the ET) appear to have a similiar charging curve as a standard smart alternator, so variable charge rates may be impacting longevity.

 

[Deleted User 38384]

Another uninformed opinion from someone with zero 4xe experience.

How is that fuel pump recall working out so far? Your EGR system still EGRing?

OP, you’re likely suffering from a common Jeep malady. A replacement of the 12v battery with a quality unit (not oem) has solved many problems similar to your own.

Fair enough.


My HPFP hasn't failed... Yet. ?

What EGR??

I like hybrids, just not plug in hybrids. I like the hybrids that recharge themselves. The wife and I used to have a Honda Accord hybrid, it was getting 49 MPGs on average. ?

Sure it started having major technical issues at 90,000 miles, but that's common amongst hybrids. ?

 

[PatriotX]

(snip)…Then later you will also have to deal with other issues, such as a sludged engine, do it it hardly ever being ran long enough to be fully warmed up. In my opinion, Jeep dealers are presenting and selling these all wrong. They are not EVs.

Whenever the engine fires from cold, it goes through a full warming cycle at high idle for cat light off and fluid warming. During this time, the vehicle is in series hybrid operation, taking no load from the ICE. When warmed, there is a switchover to parallel hybrid operation, where both electric and ICE are providing motive power.

To avoid the ‘sludging’ you referred to, there is a mode called FORM that occurs, if necessary.

These vehicles are more clever than most think they are.

 

[PatriotX]

I like hybrids, just not plug in hybrids. I like the hybrids that recharge themselves. The wife and I used to have a Honda Accord hybrid, it was getting 49 MPGs on average. ?

Sure it started having major technical issues at 90,000 miles, but who's counting. ?‍

Guess what happens when you don’t plug in the 4xe, like on my last 4200 mile road trip?

It charges itself. (gasp)

 

[JeepCares]

@JeepCares
Today has been absolutely terrible.
I drive my dream jeep, literally.
22 4XE wrangler high altitude
On my way to work, stopped at gas station. Tried to start JEEP and nothing. All these random errors were coming up like Check fuel cap andCharging system service, engine service and a blindspot error with some symbols lighting up. The only thing I could think to do was check fuses and everything was fine.
odd thing is the screen never turns on unless the JEEP is on, nor does my dash but the dash and screen were on and I couldn't get them off. Jeep didn't make a noise at all when trying to start... like it was totally dead, couldn't get into neutral either....no previous issues or warnings of any kind I Work 12 hour shifts and headed home about 9 PM last night with no issue. today I spent the majority of the day at a gas station waiting on a tow truck that showed up 3 1/2 hours later. I tried hitting the assistance button in the Jeep, and it wouldn't work, and thankfully the JEEP employee that sold it to me helped me out and sent me a link.

Once at JEEP the tow truck guy called me to let me know he had arrived and needed someone to come out so if I could get in touch with them. I tried calling JEEP multiple times, when I tried to leave a message it would hang up on me completely. absolute nightmare. Not being able to get a person on the phone at all is extremely frustrating.
As if this wasn't enough, I was then told there are no rentals at all... I was under the understanding that for any service needs there would be rentals available no problem..(that was before I signed) so then I'm told they will have it minimal 48 hours because they don't perform service on the weekends??? I'm not going to lie I'm pretty peeved, considering one of my main reasons for going with JEEP is because of the care package and service.
Here's my dilemma. I have a wedding in my backyard in less than two weeks with
zero way of getting around or anyway of driving to and from work which I have to do twice a day because I own two dobies that feed at lunch. I have a high stress, job in healthcare working 12+ hours a day.
So the service technician tells me that no one is really trained. These are just too new, at this point they have no idea what it could be... and i'm sitting here thinking I paid how much for this jeep omg. I don't understand why JEEP would release vehicles without training people and making sure every dealership that sells these vehicles knows how to work on them. I have had zero issues for the year and a half that I've owned this Jeep, but I am a female that prefers not to be stranded in awful parts of town at random, by herself, and after reading these forums, I am extremely concerned that I won't see my vehicle for quite some time considering what's been going on with many others.

The amount of crApI'm going to get for encouraging people to buy one of these hybrids. I've gone on and on about the benefits and the top-notch service, so much so two of my staff members now drive one. The humiliation I felt watching that JEEP Being lifted up on a tow truck.??? I understand needing more time to figure out the issue, but no rentals available either? Are you serious? This could not have happened at a worse time. Just typing this, my blood pressure is through the roof The stress right before this wedding of not having a vehicle and being able to finish everything, My husband is a fire engineer that works out of town so his vehicle is with him, We do not have a spare car. My family lives in Nevada and I in Ca it's not as easy as asking someone to borrow a car, and I would assume that JEEP does not intend on paying for Ubers everywhere but I will most certainly be expected to make that jeep payment?

Jeep-less and stranded for the weekend like ????‍????, i'm going to be dead meat when this soon to be bride finds out my situation. I'm Sorry I never post things online like this. I never leave bad reviews or vent or whatever that's not who I am. I am speaking out of frustration. My apologies. Really hoping someone at jeep can pull through on this for me. I believe in miracles ??

Hi @Colbs,

We are sorry to learn about your experience. Please send our team a private message with your VIN or call (800) 777-3600 and we can support you while your vehicle is at the dealership.

Blair
Jeep Cares

 

[BXFXJeep]

overly-complex systems

I think we need to step back a bit from the complex part of things, every manufacturer is building similar PHEV systems, sure it's not a basic gas engine, but it's not exactly complex.

And there is a lot of benefits with PHEVs, and more so with Jeeps implementation, especially the GC's Sport mode, not sure why they screwed us Wrangler owners on that feature.

 

[BXFXJeep]

Guess what happens when you don’t plug in the 4xe, like on my last 4200 mile road trip?

It charges itself. (gasp)

The horror

 

[Deleted User 38384]

Guess what happens when you don’t plug in the 4xe, like on my last 4200 mile road trip?

It charges itself. (gasp)

First I've heard of that!

You got a link?

Also, what kind of MPGs are we talking about on the self charging mode? I'm guessing it has to be in a special mode to self charge? Only over a certain speed? Under what kinds of conditions does it need to charge itself? How does much more fill ups at the pump do you do when in Charging mode compared to normal plug-in mode?

I've read of dismal MPGs if your not plugging it in! Is it really worth it to buy a plug-in hybrid if you're not going to plug it in? I feel like you'd be better off with a gasser at that rate?

You got a video? Love to learn more about this charge mode.

 

[GATORB8]

First I've heard of that!

You got a link?

Also, what kind of MPGs are we talking about on the self charging mode? I'm guessing it has to be in a special mode to self charge? Only over a certain speed? Under what kinds of conditions does it need to charge itself? How does much more fill ups at the pump do you do when in Charging mode compared to normal plug-in mode?

I've read of dismal MPGs if your not plugging it in! Is it really worth it to buy a plug-in hybrid if you're not going to plug it in? I feel like you'd be better off with a gasser at that rate?

You got a video? Love to learn more about this charge mode.

So there are three main "modes" and one of those has two options:
1. Hybrid
2. Electric
3A. ESave - Maintain
3B. Esave - Charge

Hybrid prioritizes electric but uses ICE when demand makes it more efficient, under 1% shown battery it basically becomes ESAVE Maintain.

Electric prioritizes electic and avoids ICE when possible.

Esave Maintain is basically hybrid with the battery setpoint at wherever your current charge is. If it's lower it will prioritize charging, if it's higher it will prioritize electric.

Esave Charge prioritizes ICE and will not utilize electric until at about 95% battery.

There are three charge methods, Plug In, Regenerative Braking (think engine braking where you get power from it), and generator (think alternator).

If the ICE is on the generator is charging the battery. The modes determine whether it's immediately used.

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