Tazer JL Mini Firmware Issues with Version: 11.4.6!!!!! Proceed with Caution!

[Wendi20]

I have a 2019 Jeep Wrangler Sahara, and did the Firmware Update 11.4.6, and ended up with the following error codes: B1296-14, B1298-14, B1297-14, B1195-14, U0168, U1514-87, DASM=ModuleNoRespns, U1818, U0100, U1514-87, U0168-30! I followed all of the instructions, including Reboot and 2 Sleep Cycles. I contacted Z Automotive and a Tech worked with me over 2 days to try and resolve the issue...NOTHING WORKED! I even did the following (as instructed to do by Tech): 1. Unmarry 2. Full Reboot. 3. Pull the negative terminal on battery for a minute 4. Two Sleep Cycles 5. Removed the Tazer and plugged the Security Gateway(SGW) back in. That didn't fix anything, but then my Battery started to drain while driving (while doing to 20 min drive to give sensors time to calibrate).

I am using Z Automotive's MacOS ZPU Software. I didn't have any issues actually Downloading the Firmware from my Mac, BUT when trying to configure a Custom Light Show: All "Options" were listed when I initially opened it, but as I began to scroll thru the options some began to disappear. Scrolling up randomly made some options disappear and reappear.

Then Bill, who came to my rescue on my original thread post, suggested that I install the previous Firmware Version. I did, and it fixed EVERYTHING in My Jeep!!! The "Light Show" Configuration was still randomly displaying the options.

IF YOU HAVE THE SAME ISSUE (after downloading the 11.4.6 Firmware), I recommend doing the following:
1. Unmarry 2. Full Reboot. 3. Pull the negative terminal on battery for a minute 4. Two Sleep Cycles 5. Removed the Tazer and plugged the Security Gateway(SGW) back in. Then DOWNLOAD the 11.4.5 Firmware.

There obviously appears to be a "Bug" with the 11.4.6 Firmware. I hope this helps if you have the same issue. Attached are pics of the Light Show Options and how they changed while scrolling.

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[WranglerMan]

Lots of great help here and the Tazer is a solid product but with any software upgrades there can be issues, I personally don’t use a Tazer anymore as I found JSCAN to suit me better for my needs and it even has some issues but there is no marry/unmarry process

 

[YBABRAT]

I had the same issue too... simple as clearing DTCs. One time before starting and another on the next start. Issue resolved by 3rd start.

 

[Wendi20]

I had the same issue too... simple as clearing DTCs. One time before starting and another on the next start. Issue resolved by 3rd start.

I have done that with previous updates as well. Unfortunately, that didn’t work for me this time. I tried that 4 times without success. I’m sure it’s just a Bug and they will fix it. I do love my Tazer.

 

[rdfact]

Firmware version 11.4.6 shows it was released in May 2024. I had it installed with 4-5 weeks of that release. I had no issues with the upgrade and no issues since then. But I’ve never tried the light show. It did fix the pin lock issue which was the main reason I updated. I’m also using Windows not Mac.

 

[YBABRAT]

Firmware version 11.4.6 shows it was released in May 2024. I had it installed with 4-5 weeks of that release. I had no issues with the upgrade and no issues since then. But I’ve never tried the light show. It did fix the pin lock issue which was the main reason I updated. I’m also using Windows not Mac.

Yes pin is fixed... just needs a few seconds delay before entering pin. Light show was difficult to control for me... never used it after testing. I use windows... the new application does well and you can clear or fix your tazer marry with a reset function.

 

[autotragic]

I have done that with previous updates as well. Unfortunately, that didn’t work for me this time. I tried that 4 times without success. I’m sure it’s just a Bug and they will fix it. I do love my Tazer.

Generally in the computer world you never update firmware unless the firmware update that you're installing solves a particular problem that you actually have.

Just like I don't have the newest update in my Tazer because it doesn't solve any problems that I need addressed.

 

[Wendi20]

Firmware version 11.4.6 shows it was released in May 2024. I had it installed with 4-5 weeks of that release. I had no issues with the upgrade and no issues since then. But I’ve never tried the light show. It did fix the pin lock issue which was the main reason I updated. I’m also using Windows not Mac.

I’m wondering if it is a MacOS issue. Especially since the Light Show options were randomly disappearing on my Mac.

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