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Sky one touch issues

Josephrios

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On Monday, as I was driving to work, I noticed that there was a gap between my top and the rails on my passenger side. I immediately contacted my dealership they claimed that the extended warranty I purchased with the used vehicle did not cover it after they diagnosed it. I contacted Chrysler and made a case about it they promised to get in touch with me within one to two days. The dealership is suggesting a new roof. The jeep had 46,000 miles when I bought it. The dealership also stated that there was no way of tightening anything on the SOT. Below will include picture of the problem also what the dealership recommends doing. I am wondering what else could I do to solve this problem. Any advice or suggestions would be greatly appreciated!

Jeep Wrangler JL Sky one touch issues CD7A624E-F5B7-40B0-971F-E2578208C790


Jeep Wrangler JL Sky one touch issues F0F9883E-4F23-4B4F-BD85-B5FBE082C4C7


Jeep Wrangler JL Sky one touch issues 9F054AE4-E6B6-42DE-A13A-9799B767C1A1


Jeep Wrangler JL Sky one touch issues 6A3A738C-E89B-43ED-92AE-695EEC9A95FF


Jeep Wrangler JL Sky one touch issues D13E32C2-A6E3-4A87-B449-FB643B4B98EC
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rjpjeep

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Its a known issue with some tops. There are threads on here on how to fix I think. BUT, it is factory installed so I would talk to your warranty company. Also, do a search for the threads on how to RESET your SOT. I installed my SOT myself, went from hardtop to SOT. I did the reset and it worked.
 

MrHifi

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I got the 4 star extended warranty from MAP. It doesn’t cover it. They do have optional coverage but it’s an add-on fee which I didn’t get.
 

Jaakko

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Its a known issue with some tops. There are threads on here on how to fix I think. BUT, it is factory installed so I would talk to your warranty company. Also, do a search for the threads on how to RESET your SOT. I installed my SOT myself, went from hardtop to SOT. I did the reset and it worked.
Hello...you mentioned you installed your SOT yourself. I am considering doing the same thing. I have a 2022 Sahara (Stingray) and wondering where you found your SOT. Do you have any sources to recommend? They seem like they are hard to find. Thanks!
 

Jeepznthingz

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Easy answer.....stay away from SOT. Tried and true freedom top and panels, all day.
 

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Adam Brown

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Its a known issue with some tops. There are threads on here on how to fix I think. BUT, it is factory installed so I would talk to your warranty company. Also, do a search for the threads on how to RESET your SOT. I installed my SOT myself, went from hardtop to SOT. I did the reset and it worked.
Can you explain how you “reset” your top?
 

JasonInDLH

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Adam Brown

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Thank you. I’m not getting messages or errors. I can push the button and release and it opens/closes fine. I guess this is not an issue for mine (yet).
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