Sat Radio reception

[Flyguy81]

Anyone else notice the reception drop out quite a bit? Driving around town I'm losing reception a few times a song multiple times each drive. Nowhere near the reception quality of my JK or the wife's van.

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[OldGuyNewJeep]

Have the dealer check antenna connection. I had the issue you describe on a brand new GM. Annoying as hell, but it ended up being a simple fix to an assembly line snafu.

I’d you can find a spot near your dealer where it cuts out you can have them take a different vehicle from their lot to that spot as a test (in case they try to deny there’s a problem).

 

[FatBoy01]

Have the dealer check antenna connection. I had the issue you describe on a brand new GM. Annoying as hell, but it ended up being a simple fix to an assembly line snafu.

I’d you can find a spot near your dealer where it cuts out you can have them take a different vehicle from their lot to that spot as a test (in case they try to deny there’s a problem).

The topic of this thread is "Sat Radio reception". This suggests the OP is having intermittent problems with satellite radio reception?

As far as Sirius/XM satellite radio, that is not impacted at all when you have problems with/remove/change the AM FM "antenna". The "antenna" has really nothing to do with satellite radio reception.

The "satellite radio receiver" is what is used for SiriusXM reception.

On the Wrangler Jk and JL, the "satellite radio receiver" for use with SiriusXM resides up on top of the sound bar/roll bar, just above and behind the front seat passenger.

I do agree with your suggestion to speak to dealer. To test reception in with another JLU.

Reality is, satellite radio can drop out intermittently based on the locale you are in, if you are around high tension lines, etc. so the OP could just be having issues because of this.... Of course, the problem could also be related to an iffy, problematic satellite radio receiver.

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[OldGuyNewJeep]

The topic of this thread is "Sat Radio reception". This suggests the OP is having intermittent problems with satellite radio reception?

As far as Sirius/XM satellite radio, that is not impacted at all when you have problems with/remove/change the AM FM "antenna". The "antenna" has really nothing to do with satellite radio reception.

The "satellite radio receiver" is what is used for SiriusXM reception.

On the Wrangler Jk and JL, the "satellite radio receiver" for use with SiriusXM resides up on top of the sound bar/roll bar, just above and behind the front seat passenger.

I do agree with your suggestion to speak to dealer. To test reception in with another JLU.

Reality is, satellite radio can drop out intermittently based on the locale you are in, if you are around high tension lines, etc. so the OP could just be having issues because of this.... Of course, the problem could also be related to an iffy, problematic satellite radio receiver.

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Receiver, antenna, whatever you want to call it... it plugs into the back of the head unit, and that connection could be loose. That was the issue in my GM.

OP has sat in other vehicles, so I don’t think he’s complaining about normal/expected signal drops.

Anyway, I’d take it to the dealer.

 

[Flyguy81]

Driven it all over the front range. In trees, out of trees, in mountains, etc. No rhyme or reason to the loss in reception. Happens everywhere. Drove the wife's van to the ski resorts this week with the kids and no loss the whole way, similar to how it was in my JK. I wish there was a way to check satellite coverage to see if I'm really getting a signal loss or if it's something else before taking it in.

 

[tcadaniel]

Mine has been perfect. No loss at all. Not even once. Definitely needs looked at.

 

[FatBoy01]

Driven it all over the front range. In trees, out of trees, in mountains, etc. No rhyme or reason to the loss in reception. Happens everywhere. Drove the wife's van to the ski resorts this week with the kids and no loss the whole way, similar to how it was in my JK. I wish there was a way to check satellite coverage to see if I'm really getting a signal loss or if it's something else before taking it in.

The dealership has no way to troubleshoot the issue. They are going to hear you out and undoubtedly, order you another satellite radio receiver.

The tech may take a looksee to make sure all looks aok up there where the satellite radio receiver resides up on top of the sound bar/roll bar.

Anyway, stop in and talk to the Service Manager. Forget dealing with the Service writer as he/she will smile but reality is they have little say about what will be done. Explain the situation to the Service Manager and point blank ask her/him to order you another satellite radio receiver if his tech finds nothing a muck when he looks your JLU over. My guess your polite request to the Service Manager will net you a new receiver.

Don't waste your time and fretting about it, just go to the dealer.

 

[Man-of-methods]

Driven it all over the front range. In trees, out of trees, in mountains, etc. No rhyme or reason to the loss in reception. Happens everywhere. Drove the wife's van to the ski resorts this week with the kids and no loss the whole way, similar to how it was in my JK. I wish there was a way to check satellite coverage to see if I'm really getting a signal loss or if it's something else before taking it in.

Call and Have SiriusXM reflash your signal. When you do keep the Jeep on and drive around for about 10 minutes to lock on the signal.
1-844-796-4827

 

[Flyguy81]

Call and Have SiriusXM reflash your signal. When you do keep the Jeep on and drive around for about 10 minutes to lock on the signal.
1-844-796-4827

Will give it a shot today. Thanks

 

[Rusty Teeth]

I had the exact same issue, Turns out there is a favorites button on right of the display.Of XM display. Its to tell the radio if your favorite song or band is playing! You tap the button to tell radio you like that song....

Its has an indicator light that flickers for a second in amber, says something like favorite is playing? HUH?

What its default setting is that it can give you a Visual indicator that your band is playing on another channel or visual and audible actually cuts off you audio for a sec so you can go find your favorite song or band.

I changed this in setting to visual only! Never cracked or cut out again!....

Frank

 

[Flyguy81]

I’ll check that out too! Had Sirius reset my signal and it’s better but still cuts out.

 

[Flyguy81]

I had the exact same issue, Turns out there is a favorites button on right of the display.Of XM display. Its to tell the radio if your favorite song or band is playing! You tap the button to tell radio you like that song....

Its has an indicator light that flickers for a second in amber, says something like favorite is playing? HUH?

What its default setting is that it can give you a Visual indicator that your band is playing on another channel or visual and audible actually cuts off you audio for a sec so you can go find your favorite song or band.

I changed this in setting to visual only! Never cracked or cut out again!....

Frank

So that's not it. I didn't have any favorites selected and after putting it to visual only the radio cut out around 70 times in 2.5 hrs.

 

[COBill]

Driven it all over the front range. In trees, out of trees, in mountains, etc. No rhyme or reason to the loss in reception. Happens everywhere. Drove the wife's van to the ski resorts this week with the kids and no loss the whole way, similar to how it was in my JK. I wish there was a way to check satellite coverage to see if I'm really getting a signal loss or if it's something else before taking it in.

That's sort of the way it is; I have the same issues with an FJ with factory XM and the XM radio I installed in another vehicle.

 

[Flyguy81]

That's sort of the way it is; I have the same issues with an FJ with factory XM and the XM radio I installed in another vehicle.

Never had this problem on my JK. Or the wife’s minivan. Usually cuts out on 470 near Chatfield Lake and then going thru the tunnel on 70. The JL cuts out all the time, every day.

 

[Gatoratty]

Mine is cutting out so much that I switch to FM. I have three other cars with Sirius and no issues. Today was clear blue sky with the Freedom panels off and still cutting out. I am going to take it to the dealer this week.

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