Premium Soft Top Orders

[Yldman]

I ordered my Ocean Blue JLUR 2.0t on Feb 13th. As of yesterday (3/25/18) it was still in D status. So, I did a live chat with Jeep Customer Assistance at https://www.jeep.com/webselfservice/jeep/ to see what the hold up was. I got a prompt response, but they had to do some further checking into it. This was their email reply:

3/26/18 -- "Hello Jon, I have been advised that the Premium Sunrider Soft top will be entering the build process in Mid-April. Where your order includes the Premium top it will stay in the scheduling stage until the tops are available. I would recommend checking back in about 2 weeks for an update. If you have any additional questions or concerns please chat with us again or contact us at 1-800-992-1997."

And here, I thought the 2.0 or the Ocean Blue paint would be the issue, not the soft top. \o/

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[Redleg22]

Same boat. Sitting in D1 because of the premium soft top. Really a let down.

 

[Ajn13]

Large number of us are held up due to the premium soft tops. Many builds have progressed and they have been held up later in the build process. Check the threads under order tracking. I ordered on 2/11/18 and progressed fairly quickly and I’m now held up in JB waiting for the top. Shipping all these JL’s seems to be a logistical nightmare because of the back-ups.

 

[mikeaglvi]

Large number of us are held up due to the premium soft tops. Many builds have progressed and they have been held up later in the build process. Check the threads under order tracking. I ordered on 2/11/18 and progressed fairly quickly and I’m now held up in JB waiting for the top. Shipping all these JL’s seems to be a logistical nightmare because of the back-ups.

Any update on your Premium Soft Top Order?

 

[Ajn13]

Any update on your Premium Soft Top Order?

It arrived just over 2 weeks ago. Total order to delivery was around 8 weeks. Nothing like the delay some other people have had! My build started very quickly and was through inspection in no time. But between JB and KZ delays it sat for a while!

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